We are CX Unraveled. We are curious, determined and courageous. Our mission We want to help you unravel Customer Experience (CX) theory, tools and your personal CX context so that you can learn how to create truly better experiences in a fun way. Our belief We want to be a bit different from the others. We believe you will only learn how to truly create better experiences if we empower you to do it yourself, by transferring our knowledge and expertise. It’s important for us that you can translate what you learn from us to your own context and we take extra steps, like individual coaching sessions after each masterclass, to ensure you actually do that. And it makes us incredibly proud when you succeed and help us fulfill our vision: creating better experiences in this world! Our way of working Your personal CX context is the starting point for your journey with us. We offer customized journeys for yourself as well as your company or department. Our offer CX Masterclasses, Consultancy & Inspiring Talks We’re hands on and practical. This means our sessions are interactive and you will definitely get your hands dirty practicing with a variety of CX tools. Last but not least we’re creative and curious and we’ll always put a bit of fun and playfulness into truly creating better experiences together with you.
