Experience

Norus Technologies
• Jamaica
• IT Services and IT Consulting
• 1 - 100 Employee
• Software Engineer

  • Nov 2023 - Present

JamCoders
• Education
• 1 - 100 Employee
• Teaching Assistant

  • Feb 2023 - Present


Supportiv

• United States
• Mental Health Care
• 1 - 100 Employee

• Peer Support Moderator

  • Mar 2019 - Sep 2023

  I led virtual emotional support groups where people got to meet others who were experiencing similar emotional situations and give and receive support. I guided these conversations, helped people to feel comfortable unpacking their struggles one-on-one and in groups, identified at-risk members and referred them to appropriate services, and maintained the safety of these groups. I did this for four years, and my main takeaway from this role is the value of empathizing and forming community with people from all walks of life, from all over the world, and of all ages. Life can be very hard, but we are almost always stronger together. Show less



Jamaicans For Justice (JFJ)

• Jamaica
• Civic and Social Organizations
• 1 - 100 Employee

• Project Coordinator

  • Aug 2020 - Sep 2022

  • Secured hundreds of attendees for island-wide legal awareness workshops related to gender-based violence and interventions • Began and maintained partnerships with local organizations to broaden our networks to include communities throughout Jamaica • Communicated with and maintained a database of community members/attendees and other important stakeholders • Secured hundreds of attendees for island-wide legal awareness workshops related to gender-based violence and interventions • Began and maintained partnerships with local organizations to broaden our networks to include communities throughout Jamaica • Communicated with and maintained a database of community members/attendees and other important stakeholders



University of Prince Edward Island

• Canada
• Higher Education
• 700 & Above Employee

• Editor

  • Sep 2017 - Aug 2018

  • Edited academic and creative submissions for publication in student-led journal• Adhered to strict deadlines while handling multiple pieces• Organized with local businesses to sell various editions of the UPEI Arts Review

• Writing Tutor

  • Sep 2017 - Aug 2018

  • Worked one-on-one with hundreds of postgraduate and undergraduate students (including students who speak English as a second language, i.e. ESL students) from all disciplines to help them become more proficient writers and critical thinkers• Honed leadership and teaching skills by conducting writing workshops and presentations• Attended numerous training sessions to improve writing, grammar, proofreading, and editing skills relevant to theses, essays, lab reports, and fiction



COWS Inc.

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Supervisor

  • Jan 2017 - Aug 2018

  • Developed leadership skills through the oversight and training of 20 team members • Demonstrated attention to detail in balancing cash, preparing daily paperwork and deposits, and managing inventory • Strengthened customer service skills by preparing and serving products to guests, handling customer complaints, and responding to calls and emails • Developed leadership skills through the oversight and training of 20 team members • Demonstrated attention to detail in balancing cash, preparing daily paperwork and deposits, and managing inventory • Strengthened customer service skills by preparing and serving products to guests, handling customer complaints, and responding to calls and emails



National Health Fund

• Jamaica
• Hospitals and Health Care
• 1 - 100 Employee

• Promotions Agent

  • Jan 2016 - Sep 2016

  • Informed the public about changes to occur during the NHF's take-over of the public sector pharmaceutical industry • Conducted interviews using qualitative and quantitative research methods to investigate customer satisfaction with state-provided pharmaceutical services • Interacted with members of the public daily to get feedback and resolve problems regarding accessing healthcare facilities and treatment • Informed the public about changes to occur during the NHF's take-over of the public sector pharmaceutical industry • Conducted interviews using qualitative and quantitative research methods to investigate customer satisfaction with state-provided pharmaceutical services • Interacted with members of the public daily to get feedback and resolve problems regarding accessing healthcare facilities and treatment