Yuting Tang

Product Manager at Evident Point Software
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Contact Information
us****@****om
(386) 825-5501
Location
Burnaby, British Columbia, Canada, CA
Languages
  • Chinese Full professional proficiency
  • English Professional working proficiency

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Lee Hartman

Yuting is firstly an amazing person. Happy, upbeat and kind to her colleagues. Secondly, or joint firstly :), she is a very good software startup all-rounder. She can run projects, do BA work, product owner work, research, customer interviews, prototype sprints, agile co-ordination, and UX. Reliable, organised and hard working. I would recommend Yuting highly, and would happily have her back with us if she ever returned to Cape Town.

Doug Reeler

Yuting stepped in to help develop a socially conscious board game at the end of 2016. She applied her imagination and adapted her existing User Experience (UX) testing skills to refine the game-play methodology and messaging. Her input was informed and intelligent, her suggestions empowering and creative, and her approach to an unorthodox, edu-tainment testing environment was hands-on. Her findings brought much clarity to a very subjective process. She sourced and tested the game’s various versions on a group of passionate board game panelists with highly diverse needs and perspectives. Her tireless and thorough contribution helped mould a board game that lets anyone tackle incredibly complex societal issues in a simple and pragmatic way. In addition to her input and ideas being directly used in key elements of the prototype, she was a delight to engage with and thoroughly dedicated to bringing her best to this iterative process. PowerTalk will be available to the public for free download.

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Credentials

  • Design Thinking Coach
    Hasso Plattner Institute of Design at University of Cape Town Business School( d.school )
    Sep, 2016
    - Oct, 2024
  • Human Computer Interaction
    Coursera
    Jan, 2014
    - Oct, 2024
  • User Experience Design Training Course
    Flow Interactive
    May, 2013
    - Oct, 2024
  • ISTQB Tester - Foundation Course
    ISTQB® - International Software Testing Qualifications Board
    Jan, 2012
    - Oct, 2024
  • Photoshop, Illustrator, Indesign
    Friends of Design - Academy of Digital Arts
    Jul, 2009
    - Oct, 2024
  • Advanced Chinese A level
    London Examination General Certificate of Education
    Sep, 2002
    - Oct, 2024

Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Jun 2022 - Present

      In a team of 5, we are building digital workbooks for K12, where the publisher can upload their books, teachers can create assignment from the books, and student can submit assignment through distance learning. In a team of 5, we are building digital workbooks for K12, where the publisher can upload their books, teachers can create assignment from the books, and student can submit assignment through distance learning.

    • Netherlands
    • Translation and Localization
    • QA Analyst & UX Researcher
      • Nov 2021 - Feb 2022

      A hybrid role collaborating with the Design team and QA team, to unify the UX/UI-related issues across the platform. • Collaborate with the UX/QA team, bridging the gap between the two teams, help unify the workflow, and improve communications & documentation between the two teams. • Fcos on UI-related bug and accessbility issues. Setup automation test suite on UI-related components on all the platforms. (Browser, Tablet, Mobile, iOS, Android, Windows) • Identify missing flows and potential problems with existing/new design. Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • UX Consultant
      • Jan 2018 - Feb 2020

      Taking on small projects from South Africa and Taiwan, and continuing with property management while travelling between different countries. Project type including: Host user interviews for South African companies, to understand the need of the Asian Market. Help local entrepreneurs in Taiwan to redesign their apps, to meet the new design standard. Taking on small projects from South Africa and Taiwan, and continuing with property management while travelling between different countries. Project type including: Host user interviews for South African companies, to understand the need of the Asian Market. Help local entrepreneurs in Taiwan to redesign their apps, to meet the new design standard.

    • Brazil
    • Advertising Services
    • 500 - 600 Employee
    • UX Project Coordinator (contract)
      • Oct 2017 - Dec 2017

      Partnered with Head of UX to track resource allocation across 16 freelancers working concurrently on multiple (up to 12) different teams, whilst assisting with the development of the "Design Thinking" training material for the Western Cape Government internal staff. Partnered with Head of UX to track resource allocation across 16 freelancers working concurrently on multiple (up to 12) different teams, whilst assisting with the development of the "Design Thinking" training material for the Western Cape Government internal staff.

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager / UX Lead
      • Jan 2016 - Dec 2017

      Assist the CEO and built YAPP (Now SA Yellow Pages app) from scratch.My core responsibilities include:UX - Find out what the market needs. (4 projects, 15 round of user testing iterations, interviewed approx 120 of users)Strategy - Analyze and decide what to build with the CEODesign - Work with Design Team on mock-ups and prototypes.Run the team - Set goals for each sprint. Conduct workflow between the Development team and the UX team.QA - Monitor final deliverables, UX interviews and A/B testing for improvement.Train - Uplift interns on UX research and QA testing skills. Show less

    • User Experience Researcher
      • Jun 2015 - Dec 2015

      I was contracted with Connecto to conduct one-to-one User Testing session, as well as testing future enhancement. I work closely with the project manager, collect user feedbacks and promote new design, whilst ensuring that the product created is of expected quality. My core responsibilities are:QA Testing & TrackingUX WorkflowConduct User Testing sessions; report user feedbackImprove Agile implementationBacklog cleaning and maintenancePrototyping, Story Writing, Sprint Planning Show less

    • South Africa
    • Higher Education
    • 1 - 100 Employee
    • Design Thinking Coach
      • Nov 2016 - Nov 2017

      Assist the Programme Managers on training and capacitate post-grad students on the Design Thinking methodologies. Programme Outcomes included: Collaborative empathy in multidisciplinary teams Exposure to, and practice of, core design thinking processes and methodologies Reflective practice as a continuing learning process Methological approaches to exploring complex problems Abductive reasoning for creative problem solving Design of human centric solutions Assist the Programme Managers on training and capacitate post-grad students on the Design Thinking methodologies. Programme Outcomes included: Collaborative empathy in multidisciplinary teams Exposure to, and practice of, core design thinking processes and methodologies Reflective practice as a continuing learning process Methological approaches to exploring complex problems Abductive reasoning for creative problem solving Design of human centric solutions

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • User Testing for Boardgame "PowerTalk"
      • Sep 2016 - Sep 2016

      Assist CDRA (Community Development Resource Association) NGO, to finalize the prototype of a board game "Powertalk". The goal of the board game is to help raise social awareness through gaming. The work is to fine-tune the prototype, improve the game structure, and test it with a group of users, to see if the concept is launchable. Assist CDRA (Community Development Resource Association) NGO, to finalize the prototype of a board game "Powertalk". The goal of the board game is to help raise social awareness through gaming. The work is to fine-tune the prototype, improve the game structure, and test it with a group of users, to see if the concept is launchable.

    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • User Interface Analyst
      • Dec 2013 - Jun 2014

      Assist the client with system migration from Sharepoint 2010 to Sharepoint 2013; analyse client's need and design new features accordingly. Support manager with front-end design, and test the finalized product to make sure the features developed conform to the specification. Assist the client with system migration from Sharepoint 2010 to Sharepoint 2013; analyse client's need and design new features accordingly. Support manager with front-end design, and test the finalized product to make sure the features developed conform to the specification.

    • South Africa
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Bilingual Wine Sale Consultant, Marketing Researcher & Translator
      • Nov 2013 - Feb 2014

      Groot Constantia was planning a Chocolate & Wine pairing series, I was invited to the pre-launch and later asked to stay to assist with translations marketing research. I later on signed up as a Tour Guide, attended training, obtained a more in depth knowledge about the wine, and generate report base on the Chinese customers feedback. Key roles include: Wine Tasting and Wine Pairing presentation. Collect User Feedback on new product launched Provide language support and guidance to the Chinese Tourists Branding and Package Labeling in Chinese Show less

    • Software Development
    • 1 - 100 Employee
    • Information System Quality Assurance
      • Jul 2012 - Jun 2013

      • SCRUM • Help Team Leader implement Agile Methodology • Maintain Test Coverage and Test Cycle Strategy • Risk Mitigation and Feasibility Assessment • Improve bug tracking and build documentation • SCRUM • Help Team Leader implement Agile Methodology • Maintain Test Coverage and Test Cycle Strategy • Risk Mitigation and Feasibility Assessment • Improve bug tracking and build documentation

    • South Africa
    • Software Development
    • 1 - 100 Employee
    • Test Analsyt
      • Jul 2010 - Jun 2012

      •SCRUM •Release management •Versioning and Issue Management •Risk Mitigation and Feasibility Assessment •Client communication and Demonstrations •Support Product Owner on Usability Design and Improvement •Maintain Test Coverage and Test Cycle Strategy •Maintain Test Environment •Cross platform (Desktop and Tablets) •Cross browser (IE, FireFox) •Performance Test, Integration Test, Stability Test, Usability Test, Automation Test •SCRUM •Release management •Versioning and Issue Management •Risk Mitigation and Feasibility Assessment •Client communication and Demonstrations •Support Product Owner on Usability Design and Improvement •Maintain Test Coverage and Test Cycle Strategy •Maintain Test Environment •Cross platform (Desktop and Tablets) •Cross browser (IE, FireFox) •Performance Test, Integration Test, Stability Test, Usability Test, Automation Test

    • Australia
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Regional Administrator
      • Apr 2010 - Jun 2010

      • Support Project Director to set up new branch in Cape Town • Asset control and security monitoring • Tranlations • Accommodation arrangement • Setup network • Banking • Legal Document arrangement • Support Project Director to set up new branch in Cape Town • Asset control and security monitoring • Tranlations • Accommodation arrangement • Setup network • Banking • Legal Document arrangement

    • South Africa
    • Software Development
    • 1 - 100 Employee
    • Data Analyst
      • Sep 2009 - Mar 2010

      • Traditional SDLC (Waterfall) • Design, maintain, and execute test plans • Assure BI integration database integrity • Maintain Test Coverage and Test Cycle Strategy • Task delegation and progress tracking • Traditional SDLC (Waterfall) • Design, maintain, and execute test plans • Assure BI integration database integrity • Maintain Test Coverage and Test Cycle Strategy • Task delegation and progress tracking

    • South Africa
    • Telecommunications
    • 700 & Above Employee
    • Web application Quality Assurance & Analyst
      • Feb 2009 - Aug 2009

      Working as an intern to work on internal web applications ad mobile web applications. I report to the development team on the stability of the system, do daily health checks of the website, and suggest functional and UI design whenever necessary. Working as an intern to work on internal web applications ad mobile web applications. I report to the development team on the stability of the system, do daily health checks of the website, and suggest functional and UI design whenever necessary.

Education

  • University of Cape Town
    Bachelor of Commerce (BCom), Management Information Systems
    2005 - 2008
  • National Tsing Hua University
    Bachelor of Applied Science in Pure Mathematics (B.A.Sc.), Mathematics
    2003 - 2005
  • British Columbia Institute of Technology
    UI/UX Design Associated Certificate

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