Experience

Alison Nelson's Chocolate Bar
• United Arab Emirates
• Food and Beverage Services
• 1 - 100 Employee
• Waiter

  • Nov 2022 - Present


Qahwa Restaurant & cafe

• Team Supervisor

  • Sep 2020 - Jun 2022

  - Responsibility to manage the front of house operation. - Recruiting, giving training to the new hires (Food & beverage menu). - Publish schedules for all the staff depends on the operation’s needs. - Observing all the team members to make sure that the company policy is followed. - Creating great environment for the team members to avoid any lake in the performance. - Solve the complains, guide the staff to use the best way of customer satisfaction. - Sending reports to the superior position. - Evaluate the staff and give rates for promotions. Show less



Casper & Gambini's Restaurant & cafe

• Team Leader

  • Jan 2019 - Jul 2020

  - Responsibility to manage the front of house operation. - Give training to the new hires (Food & beverage menu). - Observing all the team members to make sure that the company policy is followed. - Creating great environment for the team members to avoid any lake in the performance. - Solve the complains, guide the staff to use the best way of customer satisfaction. - Sending reports to the superior position. - Responsibility to manage the front of house operation. - Give training to the new hires (Food & beverage menu). - Observing all the team members to make sure that the company policy is followed. - Creating great environment for the team members to avoid any lake in the performance. - Solve the complains, guide the staff to use the best way of customer satisfaction. - Sending reports to the superior position.



Qahwa restaurant & cafe

• Captain Waiter

  • Sep 2016 - Nov 2018

  - Greeting the customer, take customer orders, suggest dish of the day. - Give customers a great experience by offering welcome drinks. - Make recommendations on what a customer should order. - Deliver the food and drinks to the customers. - Have a great attitude with customers, take feedback on the food test. - Deal with any customer complaints. - End the customer journey with smile and invite him to come again. - Greeting the customer, take customer orders, suggest dish of the day. - Give customers a great experience by offering welcome drinks. - Make recommendations on what a customer should order. - Deliver the food and drinks to the customers. - Have a great attitude with customers, take feedback on the food test. - Deal with any customer complaints. - End the customer journey with smile and invite him to come again.



Harris Cafe

• New Zealand
• Restaurants
• 1 - 100 Employee

• Food Server

  • Oct 2012 - Aug 2016

  - Take customer orders, suggest dish of the day. - Give customers a great experience. - Make recommendations on what a customer should order. - Deliver the food and drinks to a customer. - Have a great attitude with customers. - Deal with any customer complaints. - End the customer journey with smile and invite him to come again. - Take customer orders, suggest dish of the day. - Give customers a great experience. - Make recommendations on what a customer should order. - Deliver the food and drinks to a customer. - Have a great attitude with customers. - Deal with any customer complaints. - End the customer journey with smile and invite him to come again.