Small Business Owner

• Jan 2021 - Present

Technical Discovery Lead

• Aug 2022 - Present

Technical Lead for SAFe delivery of all Cloud Solution Technology (CST) Internal Research and Development (IRAD) projects. • Responsible for embedding an agile culture using techniques from a wide range of Scrum and SAFe methods and frameworks; provides business agility coaching to agile teams and facilitates meaningful dialogue and communication to identify areas for improvement opportunities and innovation. • Responsible for secure solutions that adhere to security requirements and ensure information is both protected and easily shared; assures final designs adhere to DoD and IC data management processes, standards, and interfaces to specificized logical data structures. • Supports Cloud Center of Excellence in delivering expertise to support challenging cloud engineering missions, classified cloud environments, and big data architectures across AWS and Azure. Show less

Agile User Engagement Lead

• Sep 2018 - Jul 2022

Leads User Centric Design for Enhanced Solutions for the Technology Enterprise (ESITE) program, managed three projects to completion in a collaborative environment with 32 personnel in the following roles: Database/System Developers and Engineers, Quality Assurance Testers, User Interface/User Experience Designers, and Requirements Managers. Identified gaps in user processes and recommended solutions to achieve greater efficiencies. • Led software delivery team responsible for refactoring legacy applications into modern platform applications with the goal of creating a single unified platform for a major intelligence community (IC) agency and their partners. • Oversaw SAFe methodology trainings to help stakeholders and their teams adopt Agile frameworks; facilitated the first organization-wide SAFe Program Increment for client stakeholders and agile teams. • Guided software infrastructure development teams, documents requirements, functionality, and processes to increase success rates in mission operations. Organized and facilitated weekly IC stakeholder and user engagement forums to elicit honest feedback and to define customer behavior resulting in clearly focused requirement solicitation for scaled agile software development and product backlog organization. • Utilizes excellent verbal, written communication, and listening skills required for managing customer expectations, resolving conflicts, working with internal teammates, and interfacing with various levels of management in multiple departments. Show less

Regional Executive Leader and Human Capital Strategist

• Nov 2015 - May 2018

Provided decisive leadership, professional development, training, mentorship and guidance to over 1500 Military, Department of the Army (DA) Civilians, and Host Nation personnel in Hawaii, Alaska, Korea and Japan involved in military construction, civil works and disaster response/relief projects valued at $11B. • Partnered with Senior Executive Service (SES) members and subordinate managers to update and revise the Regional Human Capital Plan resulting in recognition as Best Place to Work in United States Army Corps of Engineers (USACE). • Performed role of project delivery team lead and partnered with Senior Executive Service (SES) members and subordinate managers to update and revise the Regional Human Capital Plan resulting in recognition as Best Place to Work in USACE in both 2016 and 2017. • Organized internal organizational Leadership Development Program (LDP) for mid to senior grade DA civilians to improve supervisory skills; increased participation in LDP by 40%. • Used workforce analytics to measurably improve individual work/life balance and organizational readiness as project delivery team lead focused on developing and managing Employee Health and Wellness program for DA and host nation civilians; oversaw a shift of high-risk to low-risk participants by 25%. Show less

Installation (City) Operations Manager

• Jun 2012 - Oct 2015

Led and oversaw professional development, training, and guidance of 2,300 military and DA civilian personnel in support of base support operations, services, and programs. • Played a key role in development of strategies and initiatives for the Soldier for Life-Transition Assistance Program that included 10 high profile hiring events providing job opportunities to over 25,000 transitioning service members. • Enabled senior leaders to make informed decisions on short and long-term resource planning and budget allocations by partnering with Garrison Directorate Staffs to gather and analyze data for accuracy and relevance. Secured savings of over $5.5M on redundant services. • Partnered with staff of the Army Community Services’ Army Emergency Relief (AER) and Financial Readiness program to assist over 3,000 service members, retirees and survivors with financial counseling and in excess of $4.5M in interest free loans and grants. • Directed the implementation and transition to the First Sergeant Barracks Management program to ensure better quality of life for single service members and involving over 18,803 barracks spaces in 119 buildings. • Worked closely with USAG Directorates and the City of Fayetteville on the successful implementation of the 2014 and 2015 Annual Fort Bragg All American Marathon. • Served on the executive council and performed liaison role with Corvias Military Living, the Residential Communities Initiative Family Housing partner, to enhance quality of life across 15 housing communities. • Responded to housing violations and collected overdue Basic Housing Allowance (Rent) payment/utilities in excess of $225K. • Acted as spokesman and motivational speaker at numerous internal and external community relations events that measurably strengthened relationships between Fort Bragg and the surrounding communities. Show less

Senior Advisor and Personnel Manager

• Jun 2009 - May 2012

Advised, led and mentored over 800 Soldiers who delivered Military Intelligence, Signal Communications, Engineering, Logistics, Medical, Maintenance, Military Police and Chemical, Biological, Radiological and Nuclear support to combat operations in Afghanistan and Iraq. Increased individual and organizational readiness by identifying organizational strengths and weaknesses and developing a strategy to optimize talent management and boost individual and organizational productivity. Reviewed 150 performance evaluations and administrative actions with zero late submissions and minimal discrepancies. • Delivered a 35% increase in productivity by creating a positive working climate championed with effective training and staff development programs that fueled improvements in current and future operations, increased workflow and information, and promoted team-building. • Seamlessly managed all talent management and administrative personnel actions for the merging of two agencies with 250 personnel into a single agency with 140 personnel. Show less

Student

• Jul 2008 - May 2009

Mastered courses on conceptual, technical and interpersonal competencies required to lead and manage large scale complex organizations. Analyzed key concepts in the study of war, national security policy and strategy with emphasis on relationships among the military, economic, diplomatic, and informational elements of power in international and domestic contexts. • Graduated in the top 20% of 645 students and outperformed course standards. Mastered courses on conceptual, technical and interpersonal competencies required to lead and manage large scale complex organizations. Analyzed key concepts in the study of war, national security policy and strategy with emphasis on relationships among the military, economic, diplomatic, and informational elements of power in international and domestic contexts. • Graduated in the top 20% of 645 students and outperformed course standards.