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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2018 - Present

      Overseeing the smooth efficient service that meets the needs of Florit Legal. Providing finance, marketing and HR support with PA responsibilities to the Directors.

    • Partnership Administrator (following a reorganisation I continued with Florit Legal)
      • May 2015 - Apr 2018

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Field Team Co-ordinator
      • Feb 2012 - May 2015

    • United Kingdom
    • Accounting
    • Marketing Co-ordinator
      • Dec 2008 - Jan 2012

      Provided support to FDs. Maintained the website along with a monthly Google Analytics report. Prepared a monthly marketing report. Organised annual events. Maintained the database. Formatted and branded documentation. Day to day running of the office.

    • Events Co-ordinator
      • Nov 2007 - Nov 2008

      Met with potential clients for annual and/or adhoc events. Provided quotations, ordered supplies, invoiced clients. Organised the event, co-ordinated staff, dismantled after the event.

    • Office Manager/HR
      • Feb 2007 - Oct 2007

      Managed receptionist and administrators. Liaised with Branch Managers re systems. Maintained facilities and H&S. Produced a business plan for the financial year. Assisted with HR queries. New starter Inductions. Managed the admin process relating to new starters/transfers/ leavers. Reference checked new starters. Absenteeism and holiday reports. Exit Interviews

    • HR & Training Co-ordinator
      • Nov 2001 - Feb 2007

      Managed receptionists and HR Assistant. Assisted with HR queries. Prepared monthly reports for the board. Managed new starter process and establishment of new starter records. New starters inductions on Staff Handbook (inc content updates). Produced monthly report of training hours achieved by Training Manager. Assessed training needs through feedback forms. Scheduled training appointments. Monitored training costs relating to budget. Sourced external venues for training and co-ordinated the courses: Invites, accommodation, training material,etc

    • NVQ Co-ordinator / HR and Training Administrator
      • May 1992 - Dec 1998

      NVQ Co-ordinator - Trained outlet management to train and assess their staff on ‘Customer Service’. Trained management to internally verify their teams. Co-ordinated the area to meet targets. Reported to Directors of Operations. Organised evening presentations for certifications. Consulted with external bodies re audits/figures/standards. Attended departmental meetings re targets/budget. Co-ordinated all administration (both computerised and manual systems).Human Resources - Chaired/organised two stages of recruitment: invitations, interviewing/assessing candidates, collating results, informing candidates of outcome, responsible for all administration.Training - Organised Induction Training Programmes (tutors, materials, invites, preparing on-site and external training rooms, answering queries and supporting personnel where necessary, co-ordinating the on-site 20 bedroom accommodation, responsible for all administration.)Department - Responsible for issuing contracts/packs for new starters and staff transfers. Maintained confidentiality. Attended monthly meetings. Petty cash, stationery. General office duties. Cross-charging departmental monies, supported colleagues, supervised secondment/temporary staff.

Education

  • Silver Royd Girls High School
    -

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