Senior Manager

• May 2020 - Present

Senior Consultant

• Aug 2014 - May 2020

Provide consultancy services to Commonwealth Government clients, specialising in change management, service delivery design and programme management services.

Director, Medicare Public Eligibility and Dental Benefits Section

• Aug 2012 - Aug 2014

Led the team responsible for the public eligibility component of Medicare and the Child Dental Benefits Schedule and held responsibility as business owner for the Medicare consumer database. Key achievements include: designed and implemented the Child and Dental Benefits Schedule; developed strong partnerships with key external stakeholder groups such as Federal Australian Dental Association and was involved in co-design of Medicare Express Plus phone app and My Gov application.

Director, Job Design and Analysis, Health Provider Compliance Branch

• Apr 2010 - Aug 2012

Led the design and implementation of the a revised organisational structure for the Compliance Operations area covering approximately 200 staff Australia-wide. This included development and implementation of change management and communication strategy, consultation and engagement with the Community and Public Sector Union and workforce planning.

Director, Budget Costing Review, Chief Financial Officer

• Sep 2009 - Mar 2010

Seconded to review the budget costing process within Medicare Australia in advance of a Machinery of Government change. This role required a comprehensive knowledge of Commonwealth Government budget processes to inform process re-design, extensive consultation with Senior Executives within the organisation and cross-Commonwealth government engagement.

Director (various roles)

• Feb 2005 - Sep 2009

Held a number of roles within Medicare, including leading the Stakeholder Relationships and Government section in the Healthcare Identifiers project and leading the Business Pricing Section, and multiple short-term project based roles within the CFO Division.

Assistant Director, Finance Team, Financial Management Group

• May 2004 - Feb 2005

Provided financial management advice and support to the General Manager of the Financial Management Group. Provided financial management advice and support to the General Manager of the Financial Management Group.

APS and EL officer (various roles)

• Jan 1999 - May 2004

Held a range of roles across Budget Development Branch and Corporate Finance areas. Key achievement include leading the development a departmental Triple Bottom Line report, the first for a Commonwealth Government Department and the design and implementation of a new resource allocation process and new budget tracking system for the department. Held a range of roles across Budget Development Branch and Corporate Finance areas. Key achievement include leading the development a departmental Triple Bottom Line report, the first for a Commonwealth Government Department and the design and implementation of a new resource allocation process and new budget tracking system for the department.