Experience

ETTE TEA COMPANY

• Singapore
• Food & Beverages
• 1 - 100 Employee

• Founder

  • Jan 2015 - Present

  Tea blending comes first at ETTE TEA and the focus is experimentation; balancing tea with other flavours to form a final product. ETTE TEA company celebrates the suffix [–ette] , which transforms words into diminutive meaning. ETTE represent the ideals behind the company: to be a boutique producer of gourmet tea blends that are excellent in taste, and much more personal. Tea blending comes first at ETTE TEA and the focus is experimentation; balancing tea with other flavours to form a final product. ETTE TEA company celebrates the suffix [–ette] , which transforms words into diminutive meaning. ETTE represent the ideals behind the company: to be a boutique producer of gourmet tea blends that are excellent in taste, and much more personal.



Nava 1872 Pte Ltd

• Senior Manager, Business Development

  • May 2013 - Nov 2014

  Tea blending: creates tea blends for The 1872 Clipper Tea Co. & also bespoke tea blend creations for individuals, corporates & private labels. Tea retail: Manages 8 retail distribution locations under the label The 1872 Clipper Tea Co. in Singapore Food service distribution management: Constantly exploring new markets & seeking new working partnership within the Horeca segment in Singapore & the region. Tea blending: creates tea blends for The 1872 Clipper Tea Co. & also bespoke tea blend creations for individuals, corporates & private labels. Tea retail: Manages 8 retail distribution locations under the label The 1872 Clipper Tea Co. in Singapore Food service distribution management: Constantly exploring new markets & seeking new working partnership within the Horeca segment in Singapore & the region.



Gryphon Tea Company

• Singapore

• Customer Development, Assistant Manager

  • Mar 2012 - Apr 2013

  Responsibilities: • Expanded portfolio and job responsibilities within one year of service • Developed and implemented strategies to gain new businesses while constantly improving existing key client relations • Coordinated and participated in product launches, promotions and trade events • Key position in conducting training and providing tea knowledge support to management and service staff in the HoReCa segment to ensure consistent experience of the product • Key events: Food & Hotel Asia 2012, Singapore F1 Grand Prix 2012 & Gryphon Tea Media Launch in Bangkok, Savour 2013 Show less



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• In-Room Dining Intern

  • Jul 2011 - Dec 2011

  Responsibilities: • Provided timely in-room dining service exceeding the Four Seasons core standard Experience Gained: • Developed and enhanced interpersonal skills in a multicultural and multi-linguistic team • Guest profiling of the important clientele of the hotel • Good team player and multitasking capabilities. • Proven initiative and ability to work with minimal supervision Responsibilities: • Provided timely in-room dining service exceeding the Four Seasons core standard Experience Gained: • Developed and enhanced interpersonal skills in a multicultural and multi-linguistic team • Guest profiling of the important clientele of the hotel • Good team player and multitasking capabilities. • Proven initiative and ability to work with minimal supervision



Singapore Airlines Limited

• Singapore

• Flight Steward

  • Feb 2006 - Dec 2009

  Responsibilities: • Provided in-flight service that exceeds the highest standard required by Singapore Airlines. Experience Gained: • Actively participated in the Wine Sommelier programme and events to strengthen my foundation in wine appreciation. • Proven problem solving and multitasking skills to handle the demands of passengers. Achievements: • Awarded < French-speaking Crew > jointly by Alliance Française de Singapour and Singapore Airlines, with added responsibilities to enhance the service experience for the French-speaking passengers especially on the Singapore-Paris route. Show less