Experience

International Society of Certified Employee Benefit Specialists

• Human Resources Services
• 1 - 100 Employee

• Vice President, Board of Directors (Local Carolinas Chapter)

  • Jan 2023 - Present



Spring Health

• United States
• Mental Health Care
• 700 & Above Employee

• Director, Strategic Alliances

  • May 2022 - Present

  • Educate benefits consultants throughout the Southeast via formal presentations, one-off support, conference attendance, and email campaigns• Support closing deals and client renewals through collaboration with our sales team, presentations to clients and consultants including innovation days, and issue escalation and resolution• Gather market feedback via focus group sessions, advisory board meetings, and consulting firm partnership callsSoutheast territory includes TN, NC, SC, GA, AL, MS, and FL.



Mercer

• Portugal
• IT Services and IT Consulting

• Senior Associate Health and Benefits Consultant

  • Mar 2022 - Apr 2022

• Associate II Health and Benefits Consultant

  • Apr 2020 - Mar 2022

  • Led two client teams and supported lead consultants in managing employee welfare plans for 13 small, mid-size, and jumbo employers • Responsibilities included many of the same activities as my Associate role with an increased focus on strategic oversight, DEI efforts, and innovation both to contain costs and retract and retain talent• Functioned in a people manager role with three direct reports and managed/mentored summer interns and entry-level analysts

• Associate Health and Benefits Consultant

  • Apr 2019 - Mar 2020

  • Supported lead consultants in managing employee welfare plans for 13 small, mid-size, and jumbo employers• Responsibilities included many of the same activities as my Senior Analyst role with an increased focus on project management, implementation of solutions, and execution of open enrollment tasks• Functioned in a people manager role with one direct report and managed/mentored summer interns and entry-level analysts

• Senior Health and Benefits Consulting Analyst

  • May 2017 - Apr 2019

  • Supported lead consultants in managing employee welfare plans for 18 small, mid-size, and jumbo employers• Managed the quality and timeliness of client deliverables including strategy presentations, monthly claims reporting, ACA and PCORI Fee calculations and renewals/proposals. In addition, I coordinated the IRS Form 5500 filing process for clients out of the Charlotte office• Summarized trends in year over year client census data and benefit plan features in order to compare to industry benchmarks to yield actionable plan design changes and potential savings• Vetted and managed summer interns



Red Ventures

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Insurance Agent, Inside Sales Representative, Manager (in Training)

  • Sep 2015 - Apr 2017

  • Managed a team of agents and conducted individual sales coaching meetings, analyzed current sales statistics, and completed daily team sales reports while maintaining my personal book of business as a manager in training and meeting sales goals• Earned top sales agent on the Liberty Mutual business within 5 months of hire (Freedom Torch Award Feb. 2016)• Selected to launch a new business partnership with Nationwide Insurance and became the top sales agent within two months (Head of the Nation Award Jul. 2016) • Promoted to Senior Sales Agent in March 2016 for being in the top percentage of sales for the previous 6 months, Master Sales Agent in June 2016 for being in the top 10% of sales for the previous 6 months, and Master Sales Agent II in January 2017 for being in the top 25% of sales for the previous 6 months with no insurance compliance issues



Villamor Family

• United States
• Medical Practices

• Au Pair

  • Jan 2015 - Apr 2015

  • Provided full time childcare for a 8 year old girl and a 6 year old boy while mentoring and teaching English language and culture• Took initiative to better understand my host family’s culture by taking a daily Spanish course during free time in Seville • Provided full time childcare for a 8 year old girl and a 6 year old boy while mentoring and teaching English language and culture• Took initiative to better understand my host family’s culture by taking a daily Spanish course during free time in Seville



University of South Carolina Psychology Department

• Research Assistant - Institute for the Mind and Brain

  • Sep 2013 - Dec 2014

  • Implemented a systematic approach to lab procedures with participants in order to minimize variability for optimal results and better train new research assistants• Devised a new electronic method to score and store ADD and Lexical survey results to streamline data collection• Competencies achieved: EEG technology and data collection procedures • Implemented a systematic approach to lab procedures with participants in order to minimize variability for optimal results and better train new research assistants• Devised a new electronic method to score and store ADD and Lexical survey results to streamline data collection• Competencies achieved: EEG technology and data collection procedures



Study Abroad Italy

• United States
• Telecommunications

• Program Intern

  • Jan 2013 - May 2013

  • Developed activity pamphlets, created unique surveys, and compiled results to assess student satisfaction of the SAI program excursions• Constantly solicited and aggregated key information regarding local happenings including public transport strikes, festivals, and lectures to advise students and accelerate curricular activities • Actively served as appointed representative of Study Abroad Italy at official events • Developed activity pamphlets, created unique surveys, and compiled results to assess student satisfaction of the SAI program excursions• Constantly solicited and aggregated key information regarding local happenings including public transport strikes, festivals, and lectures to advise students and accelerate curricular activities • Actively served as appointed representative of Study Abroad Italy at official events

• Research Assistant - Social Side to Health Project

  • Sep 2011 - May 2012

  • Executed extensive Excel database work, dietary recalls with participants, and data collection• Collaborated to develop schedules and responsibilities and delegated accordingly • Competencies achieved: Gold Standard measurement techniques and HIPAA standards • Executed extensive Excel database work, dietary recalls with participants, and data collection• Collaborated to develop schedules and responsibilities and delegated accordingly • Competencies achieved: Gold Standard measurement techniques and HIPAA standards