Sudha Madhan Assoc. CIPD

Customer Success Director at identifi Global Resources
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Contact Information
us****@****om
(386) 825-5501
Location
Milton Keynes, England, United Kingdom, UK
Languages
  • Tamil -
  • English -

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Ashfaque Ahmed Shaik

Working with Sudha was incredible experience, I've always got the support when I had queries relating to document compliance and she was always there with an answer, be it in my initial days or even when I had slightest of doubt, I would reach out to her to confirm. I appreciate her patience, the knowledge she has in dealing with the Doctors and with her fellow colleagues.

Raj Shah International Recruitment Consultant

I have been working with Sudha Since last 5 and half years.. She is always been supportive and easily approachable colleague. Her commitment towards work is an inspiration to others. I always admire her knowledge about industry and have learnt a lot from her about how to deal with difficult situations. She can be asset to any team and can outshine her competitors by sheer hard work and her intelligence.

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Customer Success Director
      • Jan 2023 - Present

      I'm part of identifi Global's Customer Success team, and provide dedicated account management to our clients to help them attract, measure and retain great people, with first class candidate experience at the heart of everything we do. As one of our clients my role is to help you save time, money and resources, ensuring you get maximum value from our products and services. I'm part of identifi Global's Customer Success team, and provide dedicated account management to our clients to help them attract, measure and retain great people, with first class candidate experience at the heart of everything we do. As one of our clients my role is to help you save time, money and resources, ensuring you get maximum value from our products and services.

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • International Recruitment Consultant - Permanent division
      • Jul 2017 - Dec 2022

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Recruitment Consultant
      • Jun 2015 - Jun 2017

      Lead Recruiter at Tectre Limited based in Huddersfield, recruiting for IT roles for our clients from Project Managers, Architects, Developers, System Administrators across all technologies. Tectre provides consistently high quality professionals and services to our clients, in a timely manner, by offering employment consultancy to a diverse group of skilled individuals in the technology sector. To offer high quality consultancy, services and training for our clients.We locate permanent IT skills for our clients. We make sure that we establish great relationships with our clients to ensure that we understand the current IT environment, the future IT developments and the culture and climate that we are recruiting into.Our breadth of expertise in IT management and application and hardware implementation coupled with our familiarity with the business use of IT enables us to provide full consulting services in support of our clients staffing needs. We support IT Vendor Channel Clients, Manufacturing clients, Mainframe users and any organisation who is looking for a specific IT recruitment service. Show less

  • Sanef UK
    • Leeds, United Kingdom
    • Internal Recruiter
      • May 2015 - May 2015

      Identify the recruitment needs of the Organisation, get the right candidates with required skill set and experience and make sure that it matches the requirement of the job. Duties Include: • Interact with the managers and understand the requirements. • Write and Place adverts in relevant job boards. • Develop and implement effective recruiting strategies in order to attract, screen, recruit, and select high quality candidates including referral generation, ad placement and networking to develop a qualified pool of candidates. • Establish and maintain solid working relationships with hiring managers. • Source talent through job portals • Conduct phone interviews with prospective candidates. • Describe the work duties, salary and benefits of a particular vacancy • Screen, test and assess candidates • Arrange interviews with the candidates who have been shortlisted. • Interview the candidates and extend offer to them if suitable • Conduct background checks, DBS checks and verify the references, work experience and academic qualifications of applicants. • Send correspondence to successful candidates for their training • Send feedback to unsuccessful candidates • Involve in on-boarding and induction of the new joiners. • Maintain the database of prospective candidates • Prepare progress reports and share it with the management Show less

    • United Kingdom
    • Human Resources Services
    • 400 - 500 Employee
    • Professional Development
      • Aug 2014 - Jan 2015

      Career break to further enhance my skills and knowledge in the various fields of HR Management. Career break to further enhance my skills and knowledge in the various fields of HR Management.

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Recruitment Consultant
      • Jun 2010 - Jan 2013

      Responsible for attracting candidates and matching them to the temporary and permanent positions for Banking and Financial Clients in the IT Sector.Building and maintaining good client relationship and developing new businesses with the client. Duties include: • Networking with the clients to develop new business. • Writing up professional job adverts and advertising them in the social media • Receiving and reviewing applications, managing interviews and tests and creating short list of candidates • Requesting references and checking the suitability of applicants before submitting their details to the client • Briefing the candidates about the work duties, salary and benefits of the vacancy • Preparing CV’s and correspondence to forward to clients in respect of suitable applicants • Negotiating pay and salary rates with clients and candidates • Reviewing recruitment policies and procedures from time to time to ensure effectiveness of the selection techniques • Preparing MIS reports to the management in order to update the status on a daily and monthly basis • Building own database of clients and contacts Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • HR Executive
      • Feb 2008 - Feb 2010

      Responsible for the full employment life cycle from gathering the resource forecast, resource planning, recruitment, induction to exit. Resolving employee’s queries and providing advice to managers of talent management and performance appraisals. Duties include: • Responsible for talent management within the company, including selection and retention strategies • Managing the project assignments for over 1800 employees both at Onsite and Offshore • Tracking the billability of the employees and releasing them to the resource pool in case of high unbilled ageing • Providing the resources to the project team on need basis and monitoring their performance • Conducting effective performance management along with the line managers through performance appraisals, 360 degree feedback and Learning and Development • Working effectively on the targets of the project team • Effective resource planning and talent management using HCM reports from the system • Resolving all employee relations issues that arise, by creating an open environment • Arranging Open house of employees with managers on monthly basis • Arranging campus recruitment from Universities and colleges to recruit graduates • Coordinating with other location POC’s and sourcing resources to the project with a minimum lead time • Maintaining HR records and systems in PeopleSoft • Preparing high quality paperwork and PowerPoint presentations for team and management meetings • Preparing monthly MIS reports on the resource management, billability & turnover and sharing them with the management Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Executive HR
      • Jun 2005 - Jan 2008

      Cultivate relationships with client base & uncover new customer requirements across the country. To identify candidates as per requirement & scheduling interview with the respective organizations for permanent and contract staffing requirements. Duties Include: • Gathering requirements from the Clients and sourcing candidates according to their needs • Responsible for On-boarding and orientation of employees • Resourcing candidates from Database, Networking and other external sources • Putting together new employee starter packs • Carrying out background and reference checks • Setting up, monitoring then tracking employee probationary periods • Creating and maintaining employee database • Contacting Client to get new business and building the Client database • Selecting candidates using Psychological tests, assessment centres and references • Effectively conducting Campus Interviews for Graduate recruitment • Sending out relevant contractual information • Updating and maintaining staff bulletin boards • Filing electronic and hard copy documents • Responsible for weekly reports of consultants on billing Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • PES - Screening Associate
      • Aug 2004 - May 2005

      Handling Pre & Post Employment and Educational verification checks of Clients. Generating reports & maintaining logs in the Resource application for daily activities. Duties Include: • Spear headed team size of 10 Employment Verification team members • Delegating tasks to team members and monitoring their performance • Contacting the Educational Institutions for the Educational checks and recording the same • Contacting the HR Department of various companies for the Employment verifications through telephone and by emails • Following up on any outstanding checks and escalating any operational issues to the management • Organizing effective training of the new recruits on telephone etiquettes and verifications • Designing and creating training manuals and presentations • Conducting new associate orientation, roles and responsibilities, tours of facility, and ensuring accurate completion of New Hire paperwork • Coordinating with other locations and compiling the reports on daily basis Show less

Education

  • CIPD Qualifications
    Level 5 in Human Resource Management, Human Resources Management/Personnel Administration, General
  • Ethiraj College for Women, Chennai, India
    Master of Corporate Secretaryship, Business/Corporate Communications
    2001 - 2003
  • Ethiraj College for Women, Chennai, India
    Bachelor of Corporate Secretaryship, Business Administration, Management and Operations
    1998 - 2001

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