DIRECTOR, HUMAN RESOURCES & OPERATIONS

• Oct 2016 - Present

Responsible for strategic, tactical and operational human resources management, leading organizational change and transformation initiatives to support the evolution of legal services regulation. As a senior leadership team member, act as hands-on advisor, facilitator and coach to management and staff to support the organization’s strategic and operational planning; performance management; productivity and business process improvement as well as major human resource management, policy and program initiatives. Show less

DIRECTOR, TALENT MANAGEMENT & PERFORMANCE

• 2015 - 2016

Revenue Assurance provides assessment, evaluation and performance improvement technology that will help progressive sales people increase their performance and smart companies optimize their sales revenues. Companies use these tools to identify and target areas with the best potential for improvement, as they better understand how their current performance measures and selling costs benchmark against peer and world class companies. As the firm’s Human Resources Practice Leader and Talent Advisor, I work with business owners, executives, sales management and sales teams to support the achievement of priority business goals, meeting key performance indicators, optimizing processes and resources, and accelerating revenue growth using predictive analytics, assessment and evaluation tools, benchmarking techniques and methodology. I conduct performance audits, make evidenced-based recommendations, provide business and individual coaching, design and deliver recruitment, training, development, process improvement and change management strategies and solutions that will have a measurable impact on individual and organizational performance and revenue growth. Show less

TALENT MANAGEMENT LEAD

• 2013 - 2014

Partner with HR-North America, Talent Management, and western Canadian client groups to lead and oversee the creation, project planning, execution and maintenance of talent management programs, strategies and processes ensuring alignment with company charter, business needs and goals, performance competencies and support diversity/employment equity, employee relations and staffing/workforce development initiatives. Consult with Leaders and appropriate HR partners to diagnose and understand organizational and departmental needs; provide advisory services and recommend areas for improvement and solutions; develop and facilitate change management plans, leadership resources and tools to support the implementation and sustainability of leadership and talent programs. Show less

MANAGER, ORGANIZATIONAL DEVELOPMENT

• 2005 - 2013

Manager, Organizational Development (2010 - 2013)Manager, Workforce Planning & Development (2008 - 2010)HR Initiatives Coordinator (2005 - 2008)Provide human resources and talent management leadership, coaching and support to executives, management, operational team and project groups for development and delivery of programs to enhance organizational and individual capabilities, performance, engagement and culture.Work collaboratively to build partnerships across the organization, understand and address business needs and develop a broad range of solutions, programs and initiatives in areas including: talent and succession management; workforce planning; organizational design and effectiveness; strategic planning; performance management; employee relations and engagement; training and leadership development; change management and communications; occupational health, safety and wellness; business continuity management.Develop and executed strategy and plans aligned with business goals and objectives and effectively manage projects, staff and budgets to address complex organizational problems and deliver results. Show less

HUMAN RESOURCES CONSULTANT

• 2001 - 2005

Work as a strategic business partner to provide guidance, advice and coaching on a spectrum of HR programs and services in accordance with policy and collective agreements.Consult in the areas of recruitment and retention, classification and compensation, succession and workforce planning, equity and diversity management, organizational design and effectiveness, performance, attendance and disability management, occupational health and safety, project management, conflict resolution, labour relations and human rights, diversity and inclusion issues. Show less

STAFFING SPECIALIST

• 1995 - 2000

Staffing Specialist (1998 - 2000) Regional Personnel Manager (1997 - 1998) Regional Personnel Advisor (1995 - 1997) Provide in-depth advice and guidance to management and staff in all areas of human resource management and supervise HR regional office staff. Analyze staffing trends and metrics; develop strategies, reports and recommendations, consistent recruitment practices and standardized selection processes. Provide advice and direction to HR Managers across the ministry on staffing policy, process, best practice and appeals, and represent employer in negotiations with unions and central agencies. Show less

CONSULTANT - Database Design, Research & Data Analysis (Contractor)

• 1995 - 1995

Human Resource Information System (HRIS) database design for employee records, training profiles, WCB claims information and labour relations (grievance/arbitration) case history. . Database design for RDN Curbside Recycling Program Survey. Research and analysis of survey data and development of report and recommendations. Human Resource Information System (HRIS) database design for employee records, training profiles, WCB claims information and labour relations (grievance/arbitration) case history. . Database design for RDN Curbside Recycling Program Survey. Research and analysis of survey data and development of report and recommendations.

HUMAN RESOURCES ADMINISTRATOR

• 1991 - 1995

Human Resources Administrator (1993 - 1995) Survey Administrator (1991 - 1993) Provide advice and counsel on various personnel programs, services and policy including group pension and benefit administration, salary and contract administration, recruitment and selection, training and development planning, and attendance management. Manage all housing and rental market surveys conducted in the Vancouver Lower Mainland, Fraser Valley and Sunshine Coast. Supervise, train and manage performance of 5 - 20 permanent and contract staff. Assist in the production of all housing market publications, press releases and presentation materials through statistical compilation of data, tables, graphs and report design. Provide direct services to external clients on housing market information. Show less

ADMINISTRATIVE MANAGER & BUSINESS DEVELOPMENT

• 1990 - 1991

INSTRUCTOR - COUNSELLOR

• 1988 - 1990

MEMBERSHIP SERVICES REPRESENTATIVE - MARKETPLACE COUNSELLOR

• 1987 - 1987

DESKTOP APPLICATIONS - CONTRACT TRAINER

• 1987 - 1987