Experience

SharpEnd
• United Kingdom
• Advertising Services
• 1 - 100 Employee
• Project Manager

  • May 2021 - Present


Race Space

• United Kingdom
• Software Development
• 1 - 100 Employee

• Marketing & Operations Manager

  • Apr 2019 - May 2021

  - Manage the social accounts, campaigns, content and performance for the start-up. - Work alongside senior developer to execute adaptable problem-solving, planning and testing for platform updates and user issues. - The daily point of contact for both platform users and clients, working through dispute resolutions and a variety of platform scenarios timely and effectively. - Coordinate and execute one-off projects in collaboration with senior developer and COO. - Worked alongside CTO in creation and building of website, creative assets and written content. - Developed competitor analysis and market research according to requirements. Show less



Paintgun.io

• Freelance, Content Creator

  • Jun 2018 - Apr 2019

  - Created ad-copy campaigns for various clients in the early stages of iteration. - Worked on developing content for client video campaigns. - Created ad-copy campaigns for various clients in the early stages of iteration. - Worked on developing content for client video campaigns.



Y.O.U underwear

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Freelance, Website Content Creator

  • Sep 2018 - Mar 2019

  - Managed current Shopify account. - Responsible for building a draft for a new website including all analytics and ads tracking to help boost company revenue, develop brand awareness, maintain the attention of returning users and create a platform to attract new users. - Managed current Shopify account. - Responsible for building a draft for a new website including all analytics and ads tracking to help boost company revenue, develop brand awareness, maintain the attention of returning users and create a platform to attract new users.



Millicom (Tigo)

• Luxembourg
• Telecommunications
• 700 & Above Employee

• UK Payroll & Benefits Officer

  • Sep 2014 - Mar 2019

  - Payroll, benefits, pension and insurance administrator for ±120 employees in the London and Luxembourg offices. Key facilitator in London payroll and benefits implementation, employee on-boarding, communications (for both third-party insurance providers and employees), renewals and quarterly recharges to our TIGO operations. - Responsible for creating monthly accounting documents and conducting frequent payroll and benefits reconciliations in co-operation with Finance and Accounting, the compilation of high-standard audit and compliance related documentation and payroll related reports for various stakeholders. - Facilitated payroll and benefits testing, data load and implementation of our Talentia human resources management system, creating more streamlined and efficient processes for HR professionals globally and easy to use online functions and features for employees. - Facilitated the logistics and the main point of contact for employees and the pension provider during Millicom's pension auto-enrolment staging. - Reconciled London and Luxembourg-based payment purchases and processes related to employment settlements, outsourced training and other external supplier services, providing valuable knowledge in account control and Oracle purchasing software. - Worked alongside the Compensation and Benefits Manager during Millicom's annual compensation survey gaining valuable knowledge in Millicom's internal grading and banding process. Show less



Hilton Worldwide

• India
• Hospitality
• 300 - 400 Employee

• Reservations Agent

  • Aug 2012 - Sep 2014

  - Effectively managed supervisory responsibilities, developing customer relationships, ensuring the hotel guest's needs were met and managing the restaurant staff to maintain efficiency of service. - Developed strong interpersonal skills through my central role within the hotel organisation and extensive interactions with hotel guests, adding to increased front office revenue through our upselling programme and an overall improved team morale. - Responsible for amending individual and corporate guest bookings, liaising with the reception team at the Hilton London Kensington, guests and travel agents on third party and direct bill bookings, gaining valuable knowledge in OnQ R&I. Awards: Team Member of the Month Award (January 2014), Blue Energy Recognition Award (January 2014), Service Recovery Award (June 2014). Show less



House of Commons

• United States
• Manufacturing
• 1 - 100 Employee

• Intern for Liberal Democrat MP, Dan Rogerson (North Cornwall)

  • Feb 2013 - Nov 2013

  - Independently created early day motions in the House of Commons on behalf of Mr. Rogerson. - Carried out in depth research proficiently and wrote formal letters in reply to members of the constituency and various organisations on government policy and constituency-based queries. - Corresponded with other Government bodies, fellow MPs and Ministers on upcoming tabled issues in Parliament. - Independently created early day motions in the House of Commons on behalf of Mr. Rogerson. - Carried out in depth research proficiently and wrote formal letters in reply to members of the constituency and various organisations on government policy and constituency-based queries. - Corresponded with other Government bodies, fellow MPs and Ministers on upcoming tabled issues in Parliament.



Grayling

• United Kingdom
• Public Relations and Communications Services
• 400 - 500 Employee

• Public Affairs Intern

  • Mar 2012 - Aug 2012

  - Supported senior account managers by independently preparing pitches, conducting strategic analyses and presenting my reports and recommendations. Created media monitoring reports for various clients. - Conducted political monitoring by compiling daily newspaper articles and creating media monitoring reports. - Worked on Grayling's Community Relations team the U.K.'s largest grid operator, National Grid, where I assisted in event management and the planning and delivery of public relations, written materials and press releases. - Part of weekly public affairs team and inter-agency meetings which gave me an overview and crucial insight into the operations of a public affairs agency, business development, dealing with client issues, and colleague collaboration. Show less



Outward Care & Support Services

• Support Worker

  • Sep 2011 - Aug 2012

  - Coordinated daily schedule planning for a severely autistic adult, taking full responsibility for preparing all meals, bathing and carrying out daily exercises to keep his body and mind stimulated. - Studied and updated all the communication aid software for the client's handheld devices and computer. - Managed and updated the client's monthly expenses and accounts. - Coordinated daily schedule planning for a severely autistic adult, taking full responsibility for preparing all meals, bathing and carrying out daily exercises to keep his body and mind stimulated. - Studied and updated all the communication aid software for the client's handheld devices and computer. - Managed and updated the client's monthly expenses and accounts.



Jamaicans For Justice (JFJ)

• Jamaica
• Civic and Social Organizations
• 1 - 100 Employee

• Research Assistant

  • Jan 2011 - Aug 2011

  - Responsible for organising and writing an alternate report for eventual submission to the United Nations Commission on the Rights of the Child. - Constructed the report to address overlooked issues and recommendations for the Jamaican Government pertaining to children in the care of the Jamaican state. - Implemented and coordinated workshops focusing on children's rights and human rights attended by other Jamaican non-profits interested in advocacy work, building a coalition to address and highlight issues. Show less