Robert Schnettler

System Administrator Team Lead at Virginia Department of Social Services
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Richmond, Virginia, United States, US

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Experience

    • United States
    • Government Administration
    • 300 - 400 Employee
    • System Administrator Team Lead
      • Jul 2015 - Present

      •Lead team of 4 systems engineers, providing mentorship, guidance and technical expertise for a broad array of technologies in the Virginia DSS enterprise while maintaining an active role in day to day operational systems administration and engineering.•Support/contribute to the design and deployment of a RedHat Linux and Windows 2012 based multi system integrated document imaging System called Perceptive ImageNow•Reverse engineered and documented a highly complex and undocumented homegrown suite of applications essential to the operations of the Department of Child Support Enforcement. Provide systems and deployment support for the application suite and with the help of the development team and the database administrators, successfully engineered a platform database migration from a soon to be unsupported version of MSSQL to a later, supported version. •Provide general oversight of the configuration and maintenance of systems housed and maintained by the VITA Partnership in the Northrop Grumman data center in Chesterfield county.•Work with Northrop Grumman engineers to diagnose systems problems as they arise and predict failures before they occur using a combination of systems management tools, the most prevalent of which being Manage Engine Applications manager•Plan and lead Manage Engine Applications Manager and Service Desk Plus deployment to monitor windows and Linux systems and applications in the vita partnership datacenter and to aid in ITIL change management process.•Develop a pilot splunk implementation and begin planning a departmental rollout to proactively monitor our Linux and Windows based applications and servers for problems•Harden and deploy Centos 7 Linux servers to CIS specification in order to run an Oracle database housing federal tax information. Work closely with the DSS Infosec team to Nessus scan and mitigate any further existing security holes.•Migrate from ColdFusion 9 on Solaris 10 to Coldfusion 11 on Redhat Enterprise Linux 6.

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Applications Administrator
      • Jul 2010 - Jul 2015

      • Provide SME level support for all Linux and Sun Solaris systems with a focus on enterprise applications and system integrations with Ellucian Banner (the university ERP system)• Provide system and procedural documentation for aforementioned systems and act as a mentor, providing guidance and information to team mates and associates. • Provide SME level support and guidance during infrastructural planning sessions, risk assessments and disaster recovery planning sessions and drills.• Work with project management office and third party vendors to integrate/deploy/document/maintain any new Linux and Windows systems related to the university ERP on tight timelines determined by the project management office.• Work with project management office and third party vendors to Design/deploy/document/maintain any new Linux and Windows applications at the university on tight timelines determined by the project management office.• Document and maintain compliance of Linux and Windows operating systems with our own internal security standards and CIS security standards using the CIS benchmarks, CIS-CAT and Nessus.

    • Technical Director
      • Nov 2009 - Jul 2010

      •Manage a staff of Network and Systems Administrators.•Provide technical guidance for staff in all aspects of daily datacenter operations with a focus on Linux, Unix and windows systems engineering and management.•Prioritize daily tasks for staff in order to maintain expected service level agreements while delivering projects in a timely manner.•Work with management team to provide project planning and management for an enterprise wide GroupWise to Outlook rollout.•Work with senior management team to provide infrastructural planning within the VSU datacenter to include the installation of a new datacenter ups and air conditioning system.•Work with management team to transition operations to a new outsourced vendor.•Communicate status of projects, the status of daily operations and the status of systems outages to business managers/system owners at all administrative levels.

    • United States
    • Network Administrator
      • Sep 2007 - Nov 2009

      •Resolve problems as they arise utilizing a combination of research, experimentation and experience. •Serve as lead systems administrator maintaining approximately 225 Linux, Unix and Windows Servers with various makes and models in the VSU datacenter.•Engineer, document and deploy all newly acquired Linux, Unix and Windows systems.•Provided systems and procedural documentation for all Linux, Unix and Windows systems and provided guidance and information to junior staff and associates•Engineered, documented and deployed a new Solaris 10 production environment for Virginia State University’s Sungard Banner system (ERP).•Re-purposed Virginia State University’s old Solaris 8 & 9 production ERP systems as their development environment.•Engineered, documented and deployed a new banner production application server system composed of three Sunfire X4100’s.•Served as project manager, systems engineer and systems administrator for the back office migration from Groupwise 6.5 to Exchange 2007•Engineered, documented and deployed a centralized network monitoring system utilizing a Linux based centralized syslog, Nagios, Cacti and Splunk.•Procurement, assembly and support of Virginia State University’s first fully functional Centos Linux

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • It Systems Administrator
      • Nov 2004 - Aug 2007

      •Performance tune SSIS/SQL server 2005 running on 64bit windows 2003 servers.•Install and configure VmWare 1.3 running on OpenSuse Linux 10.x. •Work closely with dba’s to performance tune and troubleshoot mission critical sql servers from os level.•Develop a Suse Linux security test network designed for the deployment of honeypot databases monitored by snort/base.•Design/document/implement Veritas Netbackup on a tapless jbod array•Work with lead engineer to implement Suse Linux based disk management system used on above device.•Design/document an agentless network monitoring solution using SuSE9 Linux, Apache 1.3, Nagios 2.1 and SNMP.•Monitor the daily activity of our enterprise with Suse Linux, the Cacti (rrdtool) network monitoring tool and Nagios.•Administer Cacti, to include the configuration of SNMP on the monitored hosts and the addition of monitored hosts.•Administer Linux based FTP and SecureFTP systems.•Administer IIS to include adding websites and virtual folders.•Administer users and groups in a pre-designed Active Directory environment.•Administer tape and file backup/restore using Veritas backupexec and ntbackup.•Develop written procedures for daily administrative tasks.•Work closely with customers to resolve any issues pertaining to FTP, Secure FTP, client staging areas, etc.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Systems Administrator
      • Nov 2002 - Nov 2003

    • Desktop Technician
      • Oct 2001 - Nov 2002

    • United States
    • Railroad Equipment Manufacturing
    • 1 - 100 Employee
    • Desktop Tech
      • Jan 2000 - Sep 2001

Education

  • Virginia Commonwealth University
    Bachelor of Arts - BA, Philosophy and Religious Studies
    1993 - 1997

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