Transformation, Communication and Change Consultant

• Oct 2019 - Present

📢Our mission is to shape the future of work by consulting, coaching and educating organizations about how to achieve better performance, be more agile and organize in a way that fosters team members' happiness and passion. Our specialty is in supporting organisations transition to business agility, by re-inventing HR practices and implementing self-management, all with a strategy focused on people and culture. HR Consulting and Change Management services on a freelance or interim basis. Partnering with global and multinational clients: PVH Corp, Interxion, Financial Times, Erste Group, Sunweb Group, Agile Business Consortium, Optiver, SHV Energy Show less

Featured Contributor

• May 2020 - Present

HR Services Management Consultant

• Jan 2020 - Jun 2020

Project Lead for the HR digitalisation strategy. Using design principles to discover, design and co-create the implementation of ServiceNow for HQ to the business (c.2000 employees). Responsible for related change management communications and enablement across the organisation. Project Lead for the HR digitalisation strategy. Using design principles to discover, design and co-create the implementation of ServiceNow for HQ to the business (c.2000 employees). Responsible for related change management communications and enablement across the organisation.

Employee Performance and Talent Manager | Change Managememt

• Dec 2017 - Sep 2019

My focus has been on defining employee journeys designing and implementing employee programs that provide Moments that Matter and WOW Moments for employees, improving their levels of engagement, performance & productivity. Working in close collaboration with employees, leadership team and managers to create an employee journey that is relevant for Staples Solutions.Key Responsibilities:- Design, implement and manage a portfolio of change initiatives across Europe that span multiple business units and people areas following the split from parent company Staples Inc. - Develop, deliver and maintain key Talent & Performance programs to support the overall development of employee capability across the European organisation;- Create and maintain a Manager Resource Portal to educate and increase manager knowledge on best practices and enhance leadership effectiveness;- Ensure that organization-wide talent management and performance management initiatives are focused and aligned on improving operational efficiencies;- Work closely with the HRIS team to collect and coordinate aggregate data for talent and performance and translate the data into insights that drives Action Plans. Key Achievements: - Designed and led the execution of an organisation wide Performance and Talent Management Strategy for HQ and European operations to achieve business goals - Identified and developed an internal bench of Top Talent across all business units and functions;- Managed the large scale implementation of the HRIS system (Oracle HCM Cloud) for talent and performance management modules to all European operations, including related communications, system training and presentations;- Designed and implemented performance and talent assessment tools to identify learning needs & employee competencies. Show less

HR Strategic Projects

• Sep 2017 - Nov 2017

- Successfully executed and implemented a new recruitment process for Staples Europe (13 countries);- Responsible for the delivery of the content and managing the implementation of the new Staples careers website on time and within budget;- Designed and successfully delivered a new employee on-boarding app for all new employees in Europe.Upon successful completion of these projects I joined the Talent and Development team as Talent Manager for Europe.

HR Transformation Lead | Agile HR PM

• Feb 2016 - Aug 2017

- Leading the transition to new business processes supported by a flexible and agile workforce that can operate with decentralised authority resulting in leaner and more effective working practices. - Leading a cultural transformation characterised by a strong ability to execute, high levels of accountability, customer-centric thinking and strong cross-organisational synergy. - Coaching and advising department managers to create employee-oriented, high performance teams that emphasises empowerment, quality, productivity, and high standards through employee journey mapping and creation of employee personas. - Responsible for the development of processes and metrics that support the achievement of CMIS's business goals. - Leading the implementation of people-related services, policies, and programs through the Human Resources department. Show less

"Mama" Project and Relocation to NL

• Sep 2014 - Feb 2016

A (permanent) position where I perform a number of challenging roles in an often chaotic environment. Domestic Engineer, Household CEO and Director of Child Development are some of the job titles that describe the role and responsibility of a full time Mum. During this time, I have demonstrated that I possess excellent communication and organisational skills and willingness to work variable hours, which will include evenings and weekends and frequent 24 hour shifts on call. A multi-tasker at heart, other responsibilities include and are not limited to: entertainer, chef, accountant, maid, mind reader, nurse, occasional Dad, receptionist, events organiser, personal shopper, waitress, teacher, counsellor, hair dresser, project manager, dental hygienist, security guard and interior designer… Show less

Interim HR Risk Analyst

• Feb 2014 - Sep 2014

National Institute for Social Care and Health Research (NISCHR) is responsible for the development and implementation of policy relating to health and social care research. I joined the PCU team (Permission Coordinating Unit) due to my strong background in Research Methods and Data Analysis. Key Responsibilities: - Undertook governance reviews to facilitate research and development (R&D) permissions, including global governance checks such as data protection, risk assessment (focussed on ethics and human rights), indemnity and R&D funding issues. Show less

Masters in Human Resources Management

• Sep 2012 - Dec 2013

HR Team Leader

• Oct 2011 - Apr 2012

Baker Hughes is one of the world's largest oilfield services companies. It operates in over 90 countries and has over 40,000 employees worldwide. I joined Baker Hughes as an HR Supervisor for the Africa Region (8 countries; supporting over 1000 employees) to train, advise, and support the local HR managers and be the main point of contact for all HR related queries from both Employees and Managers based in Africa. Key Achievements: - Promoted to HR Team Leader supervising a team of 4 in less than 6 months; - Invited to be a member of the Executive Strategy team responsible for the creation of the Shared Services Centre to improve organisational efficiencies; - Led the implementation of the Africa HR Shared Services model remotely via webinar presentations and conferences. Show less

HR Business Consultant

• Feb 2011 - Oct 2011

Trench & Associates is a boutique law firm based in Dubai. Conducted full assessment of current HR practices, implementing a growth strategy for the future, and providing a blueprint for process improvement. Supervised a team of 7 administration staff. Key Achievements: - Defined and implemented a responsibility assignment matrix (RACI Matrix) to aid cross functional efficiencies; - Provided internal training sessions to increase productivity and eliminate wasteful processes and procedures; - Reduced staff turnover by 40%. Show less

HR Business Consultant

• Mar 2009 - Feb 2011

CPI is one of the biggest publishing houses in Dubai. Having experienced over 100% growth in less than a year, I set up, developed, implemented and managed the core operational functions of the Human Resources function. An HR Consultant from March 2009 through Real HR Consultancy to February 2010 when I was asked to become the full-time HR Manager, focusing on Performance Management and Talent Management. Key Achievements: - Designed and implemented a bespoke Competency Framework and Performance Appraisal system; - Reduced resourcing costs by setting up an internal recruitment programme, limiting the use of recruitment agencies; - Responsible for the growth of the team from 30 employees to 70 employees within 1 year, all hires were direct. Show less

HR Consultant

• Oct 2008 - Feb 2010

RealHR are a privately-owned HR Consultancy specialising in talent management. RealHR covers all areas of HR, including HR Administration, HR Outsourcing, Employee Relations, Recruitment and Training. Managed key clients, my expertise was in providing legal advice for Employee Related matters representing clients through the Dubai lower courts system. Clients: Construction, Interior Designer, Publishing, Retail RealHR are a privately-owned HR Consultancy specialising in talent management. RealHR covers all areas of HR, including HR Administration, HR Outsourcing, Employee Relations, Recruitment and Training. Managed key clients, my expertise was in providing legal advice for Employee Related matters representing clients through the Dubai lower courts system. Clients: Construction, Interior Designer, Publishing, Retail

HR Associate

• Oct 2007 - Aug 2008

Markit are a privately-owned company that provide benchmark financial data and software services to Capital Markets clients. My main responsibility was to work with the Global Head of HR and the HR Manager to meet the needs of this small yet fast growing business. Markit are a privately-owned company that provide benchmark financial data and software services to Capital Markets clients. My main responsibility was to work with the Global Head of HR and the HR Manager to meet the needs of this small yet fast growing business.

HR Consultant

• Mar 2007 - Aug 2007

During these 6 months I went travelling around Europe and spent a considerable amount of time in Portugal where I worked for a small privately owned retail company. Having expanded in size very quickly, this cosmetic organisation was in need of an HR structure in order to run smoothly. With attrition levels very high and staff morale low, I worked alongside the owner to analyse the key issues and to work out a strategy to successfully turn these results around. During these 6 months I went travelling around Europe and spent a considerable amount of time in Portugal where I worked for a small privately owned retail company. Having expanded in size very quickly, this cosmetic organisation was in need of an HR structure in order to run smoothly. With attrition levels very high and staff morale low, I worked alongside the owner to analyse the key issues and to work out a strategy to successfully turn these results around.

HR Consultant

• Aug 2005 - Mar 2007

Reflect is a Human Resources Consultancy and is a trading division of The Hydrogen Group (Winner of the Best Employer of the Year 2007). I managed a major recruitment project for Lloyds TSB and joined the Generalist HR consulting team responsible for bespoke projects for clients including salary surveys, competitor analysis, coordinating assessment centres (fully accredited DISC assessor), review of Competency Frameworks and Appraisal systems, refreshing policies, and HR communication for internal newsletters. Clients included: Lloyds TSB Bank, Carphone Warehouse, Arcadia Group, Omgeo, Experian, Northern Foods. Show less