Ricky Guo

Operations Manager at Mimi So International
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Cantonese Elementary proficiency

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Bio

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Credentials

  • Chinese for HSK 1
    Coursera
    Feb, 2021
    - Oct, 2024
  • Excel Skills for Business: Essentials
    Coursera
    Feb, 2021
    - Oct, 2024
  • Social Media Management
    Coursera
    Feb, 2021
    - Oct, 2024

Experience

  • Mimi So International
    • United States
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2022 - Present

      • Successfully managed daily operations for Mimi So, ensuring efficiency and productivity • Cross-functional collaboration with departments such as Marketing, Sales, and Production • Learned and performed daily tasks on an ERP System (Business Central) • Managed systems and processes to ensure an elevated and positive customer experience • Successfully managed daily operations for Mimi So, ensuring efficiency and productivity • Cross-functional collaboration with departments such as Marketing, Sales, and Production • Learned and performed daily tasks on an ERP System (Business Central) • Managed systems and processes to ensure an elevated and positive customer experience

  • Letter J
    • United States
    • Events Services
    • Operations Manager/Assistant Buyer
      • Jul 2021 - Sep 2022

      • Provided support to store owner at market appointments and tradeshows • Ensure proper input of purchase order into the system • Handled all bookkeeping matters including invoices payments • Responsible for updating social media and website • Opening and closing the boutique during retail hours • Trained and managed new employees • Making sure purchases orders and order confirmations are accurate • Monitoring inventory to help facilitate buys • Keeping track of market trends to select the right product mix Show less

  • Meghan Patrice Riley Jewelry
    • Operations Manager
      • Jun 2014 - Mar 2020

      • Provided support to Founder/CEO, ensuring all invoices and purchase orders are complete and accurate. • Co-created a jewelry wholesale show that runs bi-yearly during market week. • Handled e-commerce using best practices. • Responsible for updating and planning social media channels and the Shopify shop. • Full execution of trade shows in New York City, Dusseldorf, Minnesota, and Philadelphia. • Facilitated image request and sent out appropriate images to journalist and editors. • Hired and trained new employees for our pop up shops. • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. • Monitored various logistic processes, including shipments, inventory and purchasing to alleviate discrepancies in workflows. • Monitored and reported on damaged goods, initiating corrective action and eliminating waste. • Managed staff training and performance monitoring to promote productivity. Show less

  • Suite Hazen
    • Retail
    • Digital Content Contributor
      • Sep 2015 - Sep 2017

      • Wrote and edited creative and unique articles involving lifestyle, travel, and food. • Created pitching for articles, features, and new presentation styles. • Constructed well-rounded and engaging newsletters using Mail Chimp to include both product information and magazine articles. • Assisted in creative marketing initiatives and social media contests. • Managed all aspects of copy review and editing. • Varied language and tone of messages based on product and medium. • Conducted research to obtain factual information and authentic detail, using sources such as news accounts, diaries and interviews. Show less

  • J. Crew
    • United Kingdom
    • 1 - 100 Employee
    • Lead Cashier
      • Nov 2008 - Jun 2012

      • Assisted customers directly on the selling floor and at the POS with highly motivated and dedicated selling skills. • Responsible for closing/opening the cash registers. • Assisted with purchases, locating items and signing up for rewards programs. • Trained new team members in stock procedures and customer service. • Learned roles of other departments to provide coverage and keep store operational. • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs. Show less

  • GQ Magazine
    • United States
    • Book and Periodical Publishing
    • 100 - 200 Employee
    • Fashion Editorial Intern
      • Jan 2011 - Jul 2011

      • Managed logistics of sample pulls and returns with public relations and designers. • Assisted editors in preparation for upcoming shoots, such as packing up the looks and coordinating all pieces. • Managed logistics of sample pulls and returns with public relations and designers. • Assisted editors in preparation for upcoming shoots, such as packing up the looks and coordinating all pieces.

  • Tom Ford
    • United States
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Press/Public Relations Intern
      • Jul 2010 - Dec 2010

      • Assisted in styling looks for magazine shoots and red carpet events for influencers. • Updated the Create the Solution software with Tom Ford coverage, mentions, and articles from popular websites and consumer magazines. • Assisted in styling looks for magazine shoots and red carpet events for influencers. • Updated the Create the Solution software with Tom Ford coverage, mentions, and articles from popular websites and consumer magazines.

  • Columbia Pictures
    • United Kingdom
    • Movies, Videos, and Sound
    • Press Intern
      • Jan 2010 - May 2010

      • Collaborated with publicists, media, and talent to provide support at all-media and promotional film screenings, press junkets, and premieres. • Strategically and creatively brainstormed initiatives for publicity and promotion, and worked with publicists to create and execute successful marketing campaigns for upcoming films and events. • Collaborated with publicists, media, and talent to provide support at all-media and promotional film screenings, press junkets, and premieres. • Strategically and creatively brainstormed initiatives for publicity and promotion, and worked with publicists to create and execute successful marketing campaigns for upcoming films and events.

  • Black Frame
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Public Relations Intern
      • Jan 2010 - Apr 2010

      • Liaised with editors and stylists fulfilling sample requests for shoots and events. • Clients included Rodarte, Nike Sportswear, Opening Ceremony, and Acne. • Liaised with editors and stylists fulfilling sample requests for shoots and events. • Clients included Rodarte, Nike Sportswear, Opening Ceremony, and Acne.

Education

  • New York University
    Individualized Studies, Entertainment Business and Marketing
    2009 - 2011

Community

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