Experience

vTail: Healthcare Telecommunications

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Clinical Engagement

  • Apr 2021 - Present



MD Coaches LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Founder/CEO

  • Aug 2018 - Present



Healogics, Inc.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President, Practice Management

  • Oct 2008 - Dec 2017

• Vice President, Integration/Practice Management

  • Feb 2014 - May 2016

  Responsible for hiring, training and management of physicians and midlevel providers for company managed wound care centers. Successfully integrated 58 physicians and 18 midlevel providers into wound care practice from 2014 to present. Developed associated position descriptions and policies to support the practice and management of these new providers. Provide operational oversight for 10 Post Acute providers in the Atlantic, Midwest and South Central regions.

• Physician Advocate

  • Mar 2012 - Feb 2014

  Successfully developed and implemented three new physician support programs for physician selection, onsite support, and orientation/onboarding of local Medical Directors.



Quest For Best Coaching & Consulting, LLC

• President - Performance Coach & Consultant

  • Feb 2008 - Oct 2008

  With a passion for her chosen profession, Rhonda Crowe founded Quest For Best, LLC, a company dedicated to personal and professional development of today's healthcare leaders. With a particular focus on emerging and growing nursing leaders, Rhonda believes that all persons have within themselves the talents and gifts necessary to achieve success.From bedside to board room, Rhonda's 22 years of healthcare expertise have helped to sharpen her special gifts of teaching, coaching, and mentoring. By applying those talents, she inspires healthcare leaders through coaching, consulting, conducting workshops, and professionally speaking on the issues that impact today's healthcare environment.



American Health Holding

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Vice President, Operations

  • Sep 2006 - Feb 2008

  Created a climate of cohesive responsiveness for the operational division to meet all organizational objectives through organic and acquisition growth. Responsible for outcomes and standards for performance improvement, program management, resource utilization, business operations, and management development in the areas of Utilization Management, Case Management, Disease Management, Business Support, Process Engineering, Information Technology, and Physician Services.



Mount Carmel Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• System Director, Case Management & Social Work Services

  • Jun 2003 - Sep 2006

  Provided collaborative administrative support to all members of the system healthcare team with focused direction to the managers of Case Management, Social Work Services, and Disease Management teams. Responsible for quality outcomes and standards of patient care, performance improvement, program management, budget and resource utilization, business operations, and management development.



The Ohio State University Wexner Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager, Medical-Surgical Unit

  • Jan 2002 - Jun 2003

  Responsible for the implementation and development of a new medical-surgical unit inclusive of setting standards for nursing practice, hiring, training, equipment procurement and setting operational systems directed toward achievement of quality patient care outcomes, improvement of service levels, reduction of length of stay and cost. Extensive collaboration with other patient care and ancillary departments was necessary to achieve this goal.



Bariatric Care Center of Ohio

• Clinical Services Director

  • Apr 2001 - Jan 2002

  Responsible for ensuring the level and scope of nursing practice reflected the Mission and Vision of the organization. Served as an analyst, consultant, planner, coordinator and facilitator for the utilization of human, financial, and equipment resources. Fostered an environment to ensure the quality of patient care by offering a climate of empowered leadership, learning, mentoring, and assuring policies, procedures, and standards were implemented.



Nationwide HealthPlans

• Manager, Medical Management

  • Jun 1998 - Oct 2000

  Planned, directed, managed, and evaluated NHP utilization management/case management operations. Developed and implemented new programs to offer appropriate and profitable utilization/case management services for HMO, PPO, POS, and Indemnity Plans.



Cigna

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Supervisor, Specialty Services

  • Jul 1994 - Jun 1998

  Planned, provided, directed, and evaluated professional care provided by a multi-specialty physician staff and medical support staff in a managed care setting. This included recruitment, counseling, training, and performance management of this select staff. Promoted productivity through cost awareness/reduction of operating expenses, maintenance, and enhancement of professional competencies, and evaluation of system efficiencies.



Grant Medical Center

• Hospitals and Health Care
• 400 - 500 Employee

• Manager, Grant Wound Care Center

  • Oct 1989 - Jul 1994

  Established the clinical aspect of a hospital based outpatient program by developing protocols for the delivery of quality care to patients and their families; maintaining and purchasing clinical supplies; maintaining quality control logs. Promoted the Center by performing inservices and public speaking engagements, participated in public conferences to educate the community of the Center's Mission and services.



Marion General Hospital

• Staff Registered Nurse

  • Jun 1987 - Sep 1989

  Provided efficient, direct patient care while acting as advocate for patients and their families in preparation for their discharge.