Rachel Reed
Customer Success Consultant at QStory- Claim this Profile
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Topline Score
Bio
LinkedIn User
Rachel is one of the most people centric colleagues I have worked with in the contact centre industry. Her ability to communicate with people at every level and most importantly her innate listening skills make her one of the most natural leaders I have come across and somebody who can get the best out of people simply by being herself. I have been fortunate to work with Rachel on two occasions and look forward to working with her again in the future.
Paul Bayley
Rachel was a well-organised individual, consistently meeting deadlines to provide critical management information. She was an excellent communicator with colleagues at all levels, playing a key role in developing a collaborative team culture, and was quick to challenge ways of working if she saw an opportunity to be more efficient or effective.
LinkedIn User
Rachel is one of the most people centric colleagues I have worked with in the contact centre industry. Her ability to communicate with people at every level and most importantly her innate listening skills make her one of the most natural leaders I have come across and somebody who can get the best out of people simply by being herself. I have been fortunate to work with Rachel on two occasions and look forward to working with her again in the future.
Paul Bayley
Rachel was a well-organised individual, consistently meeting deadlines to provide critical management information. She was an excellent communicator with colleagues at all levels, playing a key role in developing a collaborative team culture, and was quick to challenge ways of working if she saw an opportunity to be more efficient or effective.
LinkedIn User
Rachel is one of the most people centric colleagues I have worked with in the contact centre industry. Her ability to communicate with people at every level and most importantly her innate listening skills make her one of the most natural leaders I have come across and somebody who can get the best out of people simply by being herself. I have been fortunate to work with Rachel on two occasions and look forward to working with her again in the future.
Paul Bayley
Rachel was a well-organised individual, consistently meeting deadlines to provide critical management information. She was an excellent communicator with colleagues at all levels, playing a key role in developing a collaborative team culture, and was quick to challenge ways of working if she saw an opportunity to be more efficient or effective.
LinkedIn User
Rachel is one of the most people centric colleagues I have worked with in the contact centre industry. Her ability to communicate with people at every level and most importantly her innate listening skills make her one of the most natural leaders I have come across and somebody who can get the best out of people simply by being herself. I have been fortunate to work with Rachel on two occasions and look forward to working with her again in the future.
Paul Bayley
Rachel was a well-organised individual, consistently meeting deadlines to provide critical management information. She was an excellent communicator with colleagues at all levels, playing a key role in developing a collaborative team culture, and was quick to challenge ways of working if she saw an opportunity to be more efficient or effective.
Experience
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QStory
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Consultant
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Jul 2022 - Present
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Patchwork Health
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Senior Implementation Manager
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Sep 2021 - Jul 2022
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Royal London
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United Kingdom
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Financial Services
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700 & Above Employee
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Resource Planning Lead
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Jan 2018 - Sep 2021
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-
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Bupa
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Workforce Manager
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Apr 2014 - Jan 2018
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Barclaycard
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United Kingdom
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Financial Services
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700 & Above Employee
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Resource Planning Manager
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Sep 2010 - Apr 2014
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The Forum
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Contact Centre Specialist
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Oct 2008 - Aug 2010
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Alliance & Leicester
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Financial Services
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100 - 200 Employee
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Back Office Planning/Budget & MI Analyst
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Oct 2005 - Oct 2008
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Barclays
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United Kingdom
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Financial Services
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700 & Above Employee
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Resource Planning
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May 1998 - Oct 2005
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Education
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1985 - 1990
King David High School
Community
