QStory
IT Services and IT ConsultingView the employees at
QStory-
Simon Beck Experienced general manager and sales leader
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Rising Star
Rachel Reed Customer Success Consultant-
Top 10%
Rudolf Wilken Senior Software Developer at QStory Ltd-
Pretoria, Gauteng, South Africa
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Rising Star
Ben Drakeford Intraday Automation Expert @ QStory: helping Clients create highly efficient, agile contact centre operations that maximise productivity and increase agent engagement-
United Kingdom
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Rising Star
Nick Ashmore Marketing Director at QStory-
Huddersfield, England, United Kingdom
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Top 10%
Overview
QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can. We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment. Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience. With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention, performance levels and results.
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