Qiwen WU

Business Manager at China Telecom Europe
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Location
London Area, United Kingdom, UK
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Chinese Native or bilingual proficiency

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Experience

    • United Kingdom
    • Telecommunications
    • 100 - 200 Employee
    • Business Manager
      • 2019 - Present
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager
      • Jan 2017 - Jul 2019

      - Account management : contract renew and cross-sell from the existing customers, including tier 1 carriers and ISPs ; - New customer development in Europe, especially in Benelux and French speaking countries ; - Worked on RFP and RFQS for the services and solutions including L2 Ethernet, MPLS-VPN, DIA, IP Transit, CDN and data center, M2M services and Cloud services; - Managed the whole sales lifecycle and liaised with teams internally to assure customer satisfaction. - Account management : contract renew and cross-sell from the existing customers, including tier 1 carriers and ISPs ; - New customer development in Europe, especially in Benelux and French speaking countries ; - Worked on RFP and RFQS for the services and solutions including L2 Ethernet, MPLS-VPN, DIA, IP Transit, CDN and data center, M2M services and Cloud services; - Managed the whole sales lifecycle and liaised with teams internally to assure customer satisfaction.

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Manager, France & French speaking territories
      • May 2015 - Oct 2016

      - Cold calling for the prospecting and development of new customer; - Developed the relationship and increased the revenue on the existing accounts ; - Corporate presentation and solution presentation, prepared the offer and negotiated the price - Followed the projects, acted as interface between the customer and technical department to help solving the technical issues; - Followed up the payments of the customer, recalled customers on the open payments - Cold calling for the prospecting and development of new customer; - Developed the relationship and increased the revenue on the existing accounts ; - Corporate presentation and solution presentation, prepared the offer and negotiated the price - Followed the projects, acted as interface between the customer and technical department to help solving the technical issues; - Followed up the payments of the customer, recalled customers on the open payments

    • France
    • Telecommunications
    • Internship on Partnership Management and Business Development, Digital Marketing
      • May 2012 - Oct 2012

      - Developing and animating the relationship with partners in the consummer electroinics industry (TV, PC, tablet, gaming console and smartphone vendors), as well as the editors of OS (operation system), in order to reference Canal+'s offers on the different connected screens. - Negotiation and edition on the agreements with the partners - Coordination on the marketing operations with the partners - Developing and animating the relationship with partners in the consummer electroinics industry (TV, PC, tablet, gaming console and smartphone vendors), as well as the editors of OS (operation system), in order to reference Canal+'s offers on the different connected screens. - Negotiation and edition on the agreements with the partners - Coordination on the marketing operations with the partners

    • France
    • Internet Publishing
    • 100 - 200 Employee
    • Consultant
      • Jan 2012 - Mar 2012

      Consultant mission on optimization and automation of back office tool for commercial department - mission assigned by HEC Paris Consultant mission on optimization and automation of back office tool for commercial department - mission assigned by HEC Paris

    • Australia
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Account manager, FT/Orange Global Account
      • Oct 2010 - Jul 2011

      - Introduced Huawei product to corporate sourcing list of France Telecom- Negotiated and amended corporate contract with France Telecom- Developed customer relationship- Supported and coordinated Huawei local branch to develop business in Orange's affiliates in AMEA area

    • Account manager, Orange France Account
      • Mar 2009 - Oct 2010

      - Participated in the bidding of the wireless project,- Collaborated with Orange France marketing team on the marketing operations for Ring Back Tone service- Customer relationship management

    • CRM Manager, Customer Relationship Management Dept.
      • Jul 2005 - Mar 2009

      - Organized the international and domestic marketing events (conferences, forums and exhibitions) ;- Organized the foreign customers' visit to Huawei HQ, as well as Chinese customers' visit to Huawei branches in other countries;

Education

  • HEC Paris
    Specialized Master, Digital business management
    2011 - 2013
  • Telecom ParisTech
    Specialized master, Digital business management
    2011 - 2013
  • Beijing Foreign Studies University
    Bachelor, French language
    2001 - 2005

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