Experience

Events 101

• United Kingdom
• Events Services
• 1 - 100 Employee

• Events Assistant

  • Mar 2022 - Present

  Client: Share to Buy - Informing, stewarding guests, answering inquiries, and setting up the event area for 'The London Home Show' at Queen Elizabeth II Centre, Westminster. - This event takes place twice a year, where they hire staff from Event 101 to work for the day. - At the first event, I worked in the conference section of the event where I had to attend to the speakers with any queries they had and assisted guests with the mics or questions (8th October 2022). - For the second event, I gained the opportunity to work as an event assistant to the main event manager as they were impressed with my work from the event before. I had to manage teams and attend to the event manager when needed as well as cover breaks and sort out any problems if the event manager was unavailable (15th April 2023). More information on each event will be uploaded as they come along. Show less



The Forum Hertfordshire

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Bar Team Leader

  • Sep 2022 - May 2023

  - As a TL, I had to make sure the operation of a till was being made efficiently so that customers were being served in a swift manner.- Making sure all staff had good knowledge of mixing and serving alcoholic drinks.- Ensuring the bar and staff operate efficiently, and restocking beverages back onto displays.- Maintaining inventory and stock, to ensure good bar shift.- Assist in the smooth running of the bar operation with an emphasis on customer service and promoting sales through strong leadership and reliable teamwork.- Assigning staff jobs before and after bar service, ensuring that all staff has completed the job.- Being able to define a problem, and determining the cause so it can be prioritized, and a solution can be found and implemented. Show less

• Student Bar Staff

  • Mar 2022 - May 2023



weIMPLEMENT

• United Kingdom
• Events Services
• 1 - 100 Employee

• Event Staff

  • Apr 2022 - Sep 2022

  Client: Hitchin Bid Event Support - Informing, stewarding guests, answering inquiries, and setting up the event area for the 'Town Event' at Hitchin (30th July 2022). - My tasks involved informing guests about the event and stewarding them around the town centre. - Set up and close down of the equipment used for the event. More information on each event will be uploaded as they come along. Client: Hitchin Bid Event Support - Informing, stewarding guests, answering inquiries, and setting up the event area for the 'Town Event' at Hitchin (30th July 2022). - My tasks involved informing guests about the event and stewarding them around the town centre. - Set up and close down of the equipment used for the event. More information on each event will be uploaded as they come along.



University of Hertfordshire

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Feb 2021 - Sep 2022

  - As a student ambassador, I was to represent the University of Hertfordshire where I worked at open, applicant and taster days. - I met with prospective students and their parents answering questions about the course I was on as well as about the university experience. - Conduct campus and accommodation tours. - Work online on live Q&A gatherings with prospective students. - As a student ambassador, I was to represent the University of Hertfordshire where I worked at open, applicant and taster days. - I met with prospective students and their parents answering questions about the course I was on as well as about the university experience. - Conduct campus and accommodation tours. - Work online on live Q&A gatherings with prospective students.



At Your Service Event Staffing

• United Kingdom
• Events Services
• 100 - 200 Employee

• Event Staff

  • Sep 2018 - Aug 2022

  Clients: By Word of Mouth, Rhubarb Hospitality Collection, Zafferano Catering Limited and Lettice Events Events: Birthday Parties/Dinners, Work Dinners, Google Launch Party, Amazon Original Party, Christmas Parties, Weddings, and The Global Awards Locations: The National Gallery, Kensington Palace, Banqueting House, Royal Albert Hall, Buckingham Palace, Middle Temple, Natural History Museum, Apollo Hammersmith, Queen's House Greenwich, Private House in Oxford, and Milton Keynes, - My responsibilities as an event staff at each event were mostly the same but sometimes were different. - I would be tasked with unloading equipment from trucks and setting up venues for events, including chairs and tables this would be done in groups to speed up the set-up process. - For dinner events, I would be tasked with laying out tablecloths, glassware, and food in an efficient manner according to how the event planner would like it. - I would ensure that I am providing excellent levels of customer service and communication during the events with event managers and staff as well as the clients and guests. - Other tasks would include offering guests drinks and canapés or serving dinner plates in an adequate way. Show less



Hertfordshire Students'​ Union

• United Kingdom
• Education Management
• 1 - 100 Employee

• Social Media Handler and Secretary of Events and Tourism Society

  • Sep 2021 - Jun 2022

  - As a social media handler and secretary of the Events and Tourism Society at the University of Hertfordshire. I worked in a devoted team where we came together and started up the society with the mindset to create events for students to enjoy and come to. - With a range of initiatives, we created successful events for the university, for example, charity events, movie/games nights as well as our biggest event planned a graduation ball for leavers to enjoy, and immersed in social gatherings. - As a secretary, I was to keep up with emails and reply to them as well as liaise with the team on important information. I was to organise and schedule meetings when needed. Speak to suppliers and other society. - As a social media handler, I maintained the society's presence on all social media platforms by posting posts and interacting with people who messaged on the platforms. As well as monter the society page on the student union website, where I would send out information to members of the society or check on new info. - Overall, I had to provide effective communication, and reliable resources and ensure strategic planning was being made. Show less



Avon

• Personal Care Product Manufacturing
• 700 & Above Employee

• Sales Representative

  • Jan 2018 - Feb 2020

  - As an Avon sales representative, I was to present and sell Avon products directly to friends, family and neighbours, and online using my social platforms and their digital tools. - I would present Avons products and services making sure to maintain lasting relationships with the customers. - I was serving as an intermediary between Avon and the customers, making commissions from sales. - As an Avon sales representative, I was to present and sell Avon products directly to friends, family and neighbours, and online using my social platforms and their digital tools. - I would present Avons products and services making sure to maintain lasting relationships with the customers. - I was serving as an intermediary between Avon and the customers, making commissions from sales.



Tesco

• Jordan
• Business Supplies & Equipment
• 700 & Above Employee

• Retail Assistant - Checkout

  • Oct 2018 - Jan 2019

  - To ensure that I was providing a positive customer experience with fair, friendly, and courteous service. - Assisting customers with packing their shopping and other enquiries. - Inputting items on a cash register by scanning items, itemising, and totalling customers' purchases. - Collects payments by taking cash or card payments from customers. - To ensure that I was providing a positive customer experience with fair, friendly, and courteous service. - Assisting customers with packing their shopping and other enquiries. - Inputting items on a cash register by scanning items, itemising, and totalling customers' purchases. - Collects payments by taking cash or card payments from customers.



Premier Inn

• Hospitality
• 700 & Above Employee

• Front of House - Team Member

  • Sep 2017 - Aug 2018

  - Undertake FOH duties, including meeting and attending to the needs of guests to ensure a superb customer service experience. - Set up the restaurant for breakfast during morning shifts. - Build a good rapport with all guests and resolve any complaints or issues quickly, thus ensuring high-quality customer service is maintained. - Administer the general cash system and float accurately. - Undertake FOH duties, including meeting and attending to the needs of guests to ensure a superb customer service experience. - Set up the restaurant for breakfast during morning shifts. - Build a good rapport with all guests and resolve any complaints or issues quickly, thus ensuring high-quality customer service is maintained. - Administer the general cash system and float accurately.



Sensible Staffing

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Office Assistant

  • Mar 2017 - May 2017

  - As an office assistant, I had to handle calls and other forms of communication, such as emails, - I had to manage a clear filing system and record relevant information as needed. - Update paperwork and maintain documents and word processing. - Create, maintain, and enter information into databases. - As an office assistant, I had to handle calls and other forms of communication, such as emails, - I had to manage a clear filing system and record relevant information as needed. - Update paperwork and maintain documents and word processing. - Create, maintain, and enter information into databases.



COST CUTTERS

• United States
• Consumer Services
• 100 - 200 Employee

• Retail Assistant

  • Dec 2016 - Dec 2016

  - I would work during Summer and Christmas breaks (Family Business). - I would work during Summer and Christmas breaks (Family Business).



Budgens

• United Kingdom
• Retail
• 200 - 300 Employee

• Retail Assistant

  • May 2015 - Aug 2015

  - I would work during Summer and Christmas breaks (Family Business). - I would work during Summer and Christmas breaks (Family Business).