Paula Vianna

Reservations and Meetings & Events Assistant at Harbour Hotel Galway City
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Contact Information
us****@****om
(386) 825-5501
Location
Galway, County Galway, Ireland, IE
Languages
  • Português Native or bilingual proficiency
  • Inglês Native or bilingual proficiency
  • Espanhol Professional working proficiency

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Experience

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Reservations and Meetings & Events Assistant
      • Mar 2023 - Present

    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Medical Device Operator
      • Oct 2022 - Feb 2023

    • Ireland
    • Food & Beverages
    • 1 - 100 Employee
    • Corporate Catering Assistant
      • Feb 2020 - Sep 2022

    • Brazil
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Incoming Luxury Tour Operator
      • Dec 2014 - Sep 2016

      *Providing personalized services to luxury customers about different travel destinations in Brazil *My specific clients were based in the UK, USA and Netherlands *Drawing up complicated travel itineraries and ensuring that all the needs *Making arrangements for transport, accommodation, tours, and activities *Contacting airlines, hotels, and transport companies *Dealing with payments Advising the customer about travel issues including required documentation and financial matter Show less

    • Brazil
    • Hospitality
    • 700 & Above Employee
    • Senior Reservations Sales Agent
      • May 2011 - Jun 2014

      Processes reservations by mail, telephone, and fax.Processes reservations of clients and travel agent.Creates and maintains reservation records by date of arrival and departure,Prepares letters of confirmation.Processes cancellations and modifications and promptly relays this information to the front desk.Processes advance deposits on reservations.Monitors advances deposit requirements.Responds to inquires and makes reservations as needed.Getting information; preferences about the guests,To be aware of all front office procedures and assist with reception duties when required.. Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Trainee
      • Nov 2010 - Mar 2011

      Trainee at Hotel and Resort areas Trainee at Hotel and Resort areas

    • France
    • Hospitality
    • 700 & Above Employee
    • Reservations Sales Assistant
      • Dec 2008 - Jul 2010

      Make reservations over the phone, use hotel Systems, answer e-mails, sell all the hospitalily sections, Contact internacional travel agencies and operators, check reservations on line, organize documents and pre pay amount for special packages. Assist the reservation manager Make reservations over the phone, use hotel Systems, answer e-mails, sell all the hospitalily sections, Contact internacional travel agencies and operators, check reservations on line, organize documents and pre pay amount for special packages. Assist the reservation manager

    • Hospitality
    • 700 & Above Employee
    • Hostess
      • May 2007 - Oct 2008

Education

  • Galway Business School
    QQI Level 8. Bachelor of Business (Hons); International Business, International Business
    2021 - 2022
  • Galway Business School
    Graduated Bachelor's degree, Business
    2018 - 2021
  • Ecole hôtelière de Lausanne
    Bachelor in Hospitality/ Hotel Management, Graduated
  • Universidade Estácio de Sá

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