Katherine O'Loughlin

Retail Marketing Manager at CulinArt Managed Dining Services
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area, US

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Experience

    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • Retail Marketing Manager
      • Dec 2021 - Present

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Catering Manager
      • Sep 2019 - Dec 2021

      • Coordinated with clients, vendors, and staff • Prioritized tasks and facilitated the team for maximum efficiency during events • Standardized catering operations including budget, food costs, sales, payroll, and inventory • Boosted sales through enhanced catering • Evaluated and forecasted future sales and growth in the catering department

    • Floating Manager
      • Aug 2018 - Sep 2019

      The floating manger is a travel-based position to assist with daily operations at food service accounts within FISD. • Reconstructed Tate’s School Summer Camp to decrease food cost and food waste• Maintained working relationships with clients and a variety of vendors • Collaborated with Chef’s from different regions of the country• Managed day to day operations including budget, food costs, sales, payroll, and inventory

    • Manager in Training
      • Jun 2018 - Aug 2018

      The manager in training program is a three-month experience where new managers learn important leadership skills. The course consists of wage and hour laws, workplace harassment, diversity and inclusion, cyber security, dimensions of behavior (DISC assessment), business etiquette, human resource essential, communication, and effective leadership. • Assisted and collaborated with members of the manager in training program to complete assigned tasks• Directed kitchen staff by ensuring proper scheduling and shift coverage • Facilitated hiring, onboarding and training of new employees • Assessed food cost and food waste

    • United States
    • Restaurants
    • 700 & Above Employee
    • Waitress
      • Aug 2013 - Jul 2018

      • Guaranteed customer satisfaction to over 150 guests per shift by providing attentive, helpful service • Supervised and coached new employees during their training program• Strengthened communication between the front and back of house resulting in an efficient service• Handled complaints in a friendly and understanding manner while following policies • Guaranteed customer satisfaction to over 150 guests per shift by providing attentive, helpful service • Supervised and coached new employees during their training program• Strengthened communication between the front and back of house resulting in an efficient service• Handled complaints in a friendly and understanding manner while following policies

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Culinary Internship
      • Jun 2017 - Aug 2017

      • Reviewed and adapted preparation list based on the occupancy of the hotel• Completed a unique buffet style breakfast production for an average of 75 customers per shift• Executed mass production for banquets between 100-300 guests• Adjusted to baking in higher altitude by modifying recipes • Reviewed and adapted preparation list based on the occupancy of the hotel• Completed a unique buffet style breakfast production for an average of 75 customers per shift• Executed mass production for banquets between 100-300 guests• Adjusted to baking in higher altitude by modifying recipes

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Pastry Internship
      • Dec 2015 - Mar 2016

      • Prioritized tasks for maximum efficiency in preparing short order food items for dinner services• Aided in production of the night line including plated desserts• Researched and created a dessert with complementing flavors of passion fruit and raspberry for themain dinning menu• Calculated costs of new dishes for the Morsels coffee shop located in the resort • Prioritized tasks for maximum efficiency in preparing short order food items for dinner services• Aided in production of the night line including plated desserts• Researched and created a dessert with complementing flavors of passion fruit and raspberry for themain dinning menu• Calculated costs of new dishes for the Morsels coffee shop located in the resort

Education

  • Johnson & Wales University
    Master of Business Administration - MBA, Executive Communications
    2020 - 2022
  • Johnson & Wales University
    Bachelor’s of Science, Food Service Management
    2014 - 2018
  • Johnson & Wales University
    Associate of Science Degree, Baking and Pastry
    2014 - 2016

Community

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