Experience

Independent Hardware Group

• Australia
• Wholesale
• 100 - 200 Employee

• Change Manager

  • Oct 2022 - Present



PEXA

• Australia
• Information Services
• 400 - 500 Employee

• Change Manager

  • Feb 2022 - Oct 2022



Bega Cheese Limited

• Australia
• Food and Beverage Manufacturing
• 700 & Above Employee

• IT Transition Change Lead

  • May 2021 - Feb 2022



Environment Protection Authority Victoria (EPA)

• Australia
• Government Administration
• 500 - 600 Employee

• Change Manager

  • Nov 2020 - Mar 2021



Toyota Motor Corporation

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Change Lead

  • Mar 2019 - Nov 2020

  Change Lead within ISD working on a number of programs. including Windows 10 upgrade, Office 365 roll out and office relocation for some team members. Change Lead within ISD working on a number of programs. including Windows 10 upgrade, Office 365 roll out and office relocation for some team members.



Toll Group

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Change Lead

  • Sep 2018 - Mar 2019

  Working on the End User Computing project as part of the Contemporary Infrastructure Program currently being undertaken at Toll. Working on the End User Computing project as part of the Contemporary Infrastructure Program currently being undertaken at Toll.



O-I

• Information Technology & Services

• Change Lead

  • Sep 2017 - Sep 2018

  O-I (Owens Illinois) Glass is a global glass bottle and jar manufacturing company. They are currently rolling out their ’Global Template’ ensuring that all sites follow standard processes across all functions of the business. The system used is SAP, though the project is not simply an SAP implementation, as there are many non-system based processes which are also being changed. I am the Change Lead for the Finance, Manufacturing and Planning streams for the Australia and New Zealand implementation.



Origin Energy

• Australia
• Utilities
• 700 & Above Employee

• Business Readiness Lead

  • Dec 2016 - Sep 2017



VicRoads

• Australia
• Transportation/Trucking/Railroad
• 700 & Above Employee

• Change and Communication Manager

  • May 2016 - Dec 2016

  Leading change and communication activities for the Payment Card Industry Data Security Standard (PCI DSS) Remediation Program – working towards compliance Level 3.2. Achievements • Responsible for creating and implementing Change Management strategy and plan • Developed Communication Strategy and Plan documents • Developed strong relationships with Stream Leads for all streams of program • Working closely with Customer Service Center (CSC) and Contact Centre (CC) Managers to ensure change in processes have no to minimal impact on customers • Created Change Champion Network, and provided training to this group • Created awareness of PCI DSS through monthly newsletters, fortnightly messages on Intranet, posters, Yammer and direct messaging to Managers • Established dedicated Intranet page to house all artifacts related to PCI DSS



Australia Post

• Australia
• Consumer Services
• 700 & Above Employee

• Change Management

  • Mar 2014 - May 2016

  Australia Post March 2014 – Current Have worked across a number of projects whilst here at Australia Post using Agile, Sequential and Waterfall project delivery methods. My New Desktop Project This piece of work was for both Australia Post and Star Track staff and involved upgraded users nationally to Windows 8.0 and Office 2013. Activities included: - Training Lead role in developing and running Information Sessions which were run at all sites and all locations, to all staff - Trained state and site based trainers to deliver above content and to be on site support for colleagues - Developed training material to support change activities - Assisted in running Pop-Up sessions at a number of sites, encouraging users to embrace the new technology and ways of working - Implemented a 'My New Skills' advanced skills training program working with a 3rd Party service provider. This allowed users to leverage off new applications and features to truly get the benefit of the new operating system Technology Investment Program Ongoing Change Lead support of the Program, which includes over 20 projects. As most projects only involve upgrading of hardware, people change impacts are small, however I have supported projects in: - Completing Business and Change Impact Assessments to ensure any possible people impacts are addressed - Supported in Stakeholder Engagement activities - Developed and communication or training as required Currently working on piece of work involving a wholly owned subsidiary company, upgrading technology and processes.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Change Analyst

  • Aug 2012 - Apr 2013

  Working on a number of projects, assisting in change management requirements. Working on a number of projects, assisting in change management requirements.



Kraft Foods

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Training Lead, Catalyst Program

  • Jan 2012 - Jul 2012



CGU

• United States
• Higher Education
• 1 - 100 Employee

• Change Analyst

  • Aug 2011 - Sep 2011

• Change & Training Analyst

  • Jul 2010 - Jul 2011

  Contracting at ANZ as part of the Hyperion Refit project, in the lead Change & Training analyst role Contracting at ANZ as part of the Hyperion Refit project, in the lead Change & Training analyst role



National Foods

• India
• Food and Beverage Services
• 1 - 100 Employee

• Change / Training Analyst

  • Sep 2004 - Apr 2010

  Worked on a number of projects in my time at National Foods. During a SAP implementation project, I was the Training Analyst, and then moved onto other integration projects performing a combination of tasks between change & training. Worked on a number of projects in my time at National Foods. During a SAP implementation project, I was the Training Analyst, and then moved onto other integration projects performing a combination of tasks between change & training.