Pastry Cook

• Jun 2023 - Present

Culinary Intern

• May 2023 - Present

Bakery Production Worker

• Mar 2023 - Jun 2023

– Scaled out and produced various doughs, batters, icings, fillings, and compotes by utilizing equipment such as mixers, steam kettles, ovens, and dough sheeters. – Reviewed production schedules to determine the variety and quantity of goods to produce for current and up-coming orders. – Packaged and quality controlled customer orders to ensure deliveries are fulfilled accurately and on time. – Cleaned, broke down, and put away all baking equipment to maintain an orderly and safe work environment. Show less

Application Systems Analyst/Programmer II

• Mar 2022 - Jan 2023

– Research industry developments and compare them with internal company data to better monitor company goals.– Create and document reports based off of product data to enrich management decisions.– Collaborate and advise changes to policy forms to comply with outside regulators while maintaining readability.– Redesign and update outdated workflows to decrease the effort needed and better align with company ideals.– Updated data entry process from an average of 8 hours to complete to 2 hours with the use of automation. Show less

Application Systems Analyst/Programmer I

• Oct 2019 - Mar 2022

– Communicated with agents to gain feedback on our software and to helped describe insurance concepts in a way that is easy to comprehend.– Designed and implemented test plans to identify any potential problems and improved our software to better suit the needs and wants of our agents.– Established and organized an internal wiki to better document and distribute knowledge within our team.– Understood and applied insurance product knowledge when conversing with agents to help with their decisions.– Co-led software releases to ensure that our monthly updates went out live with minimal complications.– Presented enhancements made to our software to the company field-force. Show less