Experience

The Country Dog Hotel & Spa Ltd

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Executive Assistant

  • May 2022 - Present

  Currently working as an Executive Assistant for a 5* Luxury Hotel & Spa exclusively for dogs, located in the beautiful Somerset countryside. Responsibilities Acting as the point of contact among executives, employees, clients and other external partners. Managing CEO’s calendars. Providing content to promote on social media platforms. Organising events. Responding to email and telephone enquiries. Providing a friendly efficient service to clients both face to face and on the telephone. Oversee the performance of other staff. Take minutes during meetings. Handling personal and confidential information and completing bookings. Contacting suppliers. Collaborating with companies to promote business. Show less



Nuffield Health

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Sales and Marketing Assistant

  • Sep 2021 - May 2022

  A not-for-profit healthcare organisation offering private healthcare across the South West. Responsibilities Using social media platforms to promote hospital services. Organising and hosting Hospital events. Creating and designing marketing material in line with company guidelines. Responding to email and telephone enquiries. Logging all enquiries on CRM system. Providing a friendly efficient service to customers both face to face and on the telephone. Inputting sensitive information, completing bookings and amendments. Show less



Saga plc.

• United Kingdom
• Financial Services
• 700 & Above Employee

• Insurance Agent

  • Mar 2019 - Sep 2021

  Offering home and motor insurance cover to an over 50s demographic. Responsibilities Selling insurance products and services. Identifying the insurance needs and selling suitable cover based on those needs. Mediating between customers and other insurance companies, departments and colleagues. Dealing with complaints, demanding situations and vulnerable customers. Keeping up-to-date with insurance products and processes. Inputting financial and administrative transactions. Keeping client confidentiality. Contributing to the teams achievements of all targets, KPIs and deadlines. Managing my time affectively whilst working in a busy, fast-paced customer service environment. Show less



schuh

• United Kingdom
• Retail
• 700 & Above Employee

• Supervisor

  • Jun 2016 - Nov 2017

  A footwear company which predominantly offers branded footwear for men, women and children.Responsibilities Managing employees to achieve sales targets.Daily cash and audit reconciliation.Performing opening and closing of the store whilst ensuring hours of operation are in compliance with local laws.Implementing health and safety standards.Recruiting and training new employees alongside management.Enforcing company policies, procedures and protocols.Insuring merchandise layout and shop windows are accurately displayed and merchandised to the company’s standards. Show less

• Sales Assistant

  • Nov 2015 - Jun 2016

  A footwear company which predominantly offers branded footwear for men, women and children.Responsibilities Working on the shop floor assisting customers and handling both money and stock.Providing customers with information on pricing and product availability.Ensuring stock levels are well maintained.Compile stock reports and perform inventory transactions on the materials kept in stock.Handle customer questions, complaints, and issues.Working as a team to meet company expectations and goals. Underwent training in measuring and fitting children’s footwear. Show less