Experience

Singapore Pools

• Singapore
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Retail Operations Lead

  • Jun 2021 - Present

  - Manage and oversee staff’s performance, training, coaching, disciplining and deployment at the assigned premises to ensure operational readiness and customer service standards are met • Ensure the operation are in comply with company’s policies • Perform all administrative and reconciliation / settlement work • Monitor and mange overall outlet profitability and operating cost • Support wagering operation and wagering products • Handle customer disputes/ complaints and any other incidents • Identify issues functions of all equipment • Identify repairs required works and recommend area for improvement in premises • Cash Management Show less



Circles

• Software Development
• 400 - 500 Employee

• Operation executive

  • Oct 2016 - Jun 2019



Cherry Mobile Pte Ltd ( Starhub)

• Singapore

• Assistant Operations Manager

  • Aug 2000 - Sep 2016



SK Jewellery Group Limited

• Singapore
• Retail
• 1 - 100 Employee

• Sales Executive

  • Jan 1998 - Aug 2000