Assisted Living Manager

• Apr 2023 - Present

• Responsible for planning, organizing, and overseeing the day-to-day operations and billing of the Assisted Living department at Christie Gardens, ensuring high-quality, individualized care that enables residents to 'age-in-place'.• Collaboratively assessing residents receiving Assisted Living services with respect to physical, emotional, and environmental needs. Facilitating care conferences as needed.• Communicating/documenting resident care needs to interdisciplinary team.• Managing ~15 PSWs (overseeing shift assignments, documenation, care provided, etc.)• Liaising with external community partners; HCCSS, hospitals and other service providers. Show less

Advocate

• Dec 2021 - Apr 2023

• Responsible for promoting the physical, emotional, social, and spiritual well-being of the 25 elders living in the Cedarvale neighborhood of Christie Gardens.• Provided meaningful, person-centered care by fostering strong relationships with elders, families, and the interdisciplinary team.• Promoted collaboration and teamwork, empowering the care team to provide choice and decision-making opportunities to elders to maintain resident autonomy as much as possible.• Clearly communicated expectations, and resident care needs, provided feedback, and celebrated successes.• Ensured care team was adhering to organizational policies and best practices (i.e., proper body mechanics, IPAC, mechanical lift audits, RHRA requirements, training attendance etc.)• Oversaw the day-to-day operation of the neighborhood, facilitated care conferences, participated in weekly interdisciplinary team meetings, conducted annual staff check in’s, supervised students, supported the caregiver peer-support group etc. Show less

Social Worker & Special Projects

• Sep 2021 - Dec 2021

• Providing one-on-one and group-based support to residents with varying abilities, enhancing their well-being and self-determination.

Administrative Assistant, Courtyard Community

• Apr 2021 - Aug 2021

• Efficiently managed medical records, advanced care planning documents and database entries for 75 residents ensuring accuracy and confidentiality.• Supported the interdisciplinary team (physicians, directors, nurses, care partners etc.) with scheduling, notetaking, supply orders etc.

MSW Student, Courtyard Community

• Sep 2020 - Mar 2021

• Researched, wrote, revised, and did graphic design for the Advanced Care Planning, Palliative and End-of-Life Care Resource Package. Presented package to nurses and care partners.• Conducted interviews and assessments with residents (i.e. Person-centred Care Profiles, MMSE, MOCA, GDS, PPS, and PIECES reports)• Spent one-on-one time visiting with the residents and building a therapeutic relationship. • Assisted residents with practical tasks such as using a computer, making phone calls, sending emails, going outside for fresh air etc. • Conducted one-on-one reminiscing therapy sessions using music, videos, objects etc. • Co-facilitated multiple sessions of the Parkinson’s Support Group, including researching relevant issues and education to present. Show less

Consultant

• Sep 2016 - Jul 2022

• Ongoing maintenance of digital database and physical archive system, tracking payment details for 100+ composers and 250+ contracts dating from 1996 to Present• Engaging in strategic development conversations with company president• Providing feedback and direction on marketing initiatives

Project and Marketing Coordinator

• Oct 2012 - Sep 2016

• Utilized project management and leadership skills to manage the release of 30+ albums which were distributed internationally• Developed and implemented a digital database and physical archive system, tracked payment details for over 100+ composers and 250+ contracts dating from 1996 to 2017• Represented the company at the NAB Conference in Las Vegas 3 years in a row: met with international partners, promoted the library and built new relationships• Supervised 3 staff, provided feedback and direction on projects, enforced deadlines as well oversaw interns and associated projects• Effectively communicated with over 100+ composers and artists, logging all pertinent details in Filemaker• Coordinated marketing efforts including generating content for website, social media platforms,presentations, and print materials Show less

Assistant Tenant Relations Coordinator, The Bill McMurray Residence

• Mar 2020 - Sep 2020

• Supported senior residents living with physical and mental health challenges while fostering an inclusive sense of community in the retirement residence.• Thrived in a fast-paced, high-stress environment where medical and psychological emergencies were common; regularly implemented de-escalation and crisis-intervention methods.• Ensured the day-to-day needs of residents were met in a timely, respectful, and empowering manner.• General duties included the distribution of trust funds, medication administration, scheduling of appointments and transportation, liaising with partner agencies and support workers, creating and maintaining individual ‘Plan of Care’ and ‘Care Needs Assessments’ for each resident, accurately documenting case notes and ensuring emergency contact information, medical history, behavioral issues etc. were properly logged in the case-management database.• Worked closely with the Administration team to ensure that all policies and procedures adhered to the Retirement Homes Act and the Retirement Homes Regulatory Authority.• Demonstrated leadership and resilience during the emergence of the COVID-19 pandemic. Entrusted with reviewing all COVID-19-related notices from public health agencies and implementing associated policies and procedures in the home, ensuring adherence from staff, residents, and visitors. Show less

Placement Student, The Bill McMurray Residence

• Sep 2019 - Mar 2020

Placement Student, Volunteer Services Department

• Sep 2018 - Apr 2019

In my role as a placement student my responsibilities were focused on supporting the Volunteer Services Department; including: interviewing, training, and tracking details related to new Hospice Toronto Volunteers. • Entrusted with logging confidential client and volunteer data into Info Anywhere system • Responsible for tracking and following up on training documentation submitted by volunteers • Utilizing active listening and recording skills when conducting interviews with prospective volunteers • Prioritizing communication with Field Supervisor about task management and responsibilities • Developing knowledge about palliative care service delivery in the GTA • Completed 35+ hour Hospice Toronto Volunteer Training certified by Hospice Palliative Care Ontario Show less

Assistant to Producers, Music Coordinator

• Jan 2008 - May 2012

• Worked as an Associate Producer Trainee and Music Coordinator on Season 2 the award-winning dramatic television series 'Blackstone' (APTN, CBC, Netflix). • Supported the Executive Producer and production office during the production of Seasons 2 and 3 of the award-winning dramedy series 'Mixed Blessings' (APTN). • Utilized active listening skills when communicating between Executive Producer and team members • Handled personal errands for producers ensuring confidentiality and efficiency • Conducted research, prepared briefing materials and agendas for team meetings • Created expense reports, maintained budgets, and designed filing systems • Communicated effectively with publicist, media and cast to arrange 50+ interviews • Managed complex schedule and travel arrangements for Executive Producers Show less

Art Department Assistant

• Jul 2007 - Aug 2007

• Assisted the Art Department on set and in the studio during the filming of Mixed Blessings season 1 (APTN). • Assisted the Art Department on set and in the studio during the filming of Mixed Blessings season 1 (APTN).

Production Assistant

• Jul 2007 - Jul 2007

• Responsible for completing general PA duties, locations duties and handling Producer requests while filing on location for the TV series X-Weighted. • Responsible for completing general PA duties, locations duties and handling Producer requests while filing on location for the TV series X-Weighted.

Locations Production Assistant

• May 2007 - Jun 2007

• Responsible for general locations duties; including: lockups, liaising with extras etc. • Responsible for general locations duties; including: lockups, liaising with extras etc.