Melissa Coutas

Government and Risk Partner - Management Systems and Improvement at Arc Infrastructure
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Location
Perth, Western Australia, Australia, AU

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Experience

    • Australia
    • Rail Transportation
    • 200 - 300 Employee
    • Government and Risk Partner - Management Systems and Improvement
      • Oct 2022 - Present

    • Governance and Risk Partner - Health, Safety and Environment (HSE)
      • Sep 2021 - Oct 2022

    • Australia
    • Facilities Services
    • 1 - 100 Employee
    • Manager - Health, Safety, Environment, and Quality (HSEQ)
      • May 2018 - Sep 2021

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Excellence Award Judging Panel for Workplace Health and Safety Best Practice
      • Jun 2018 - Jun 2021

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • OSH Consultant
      • Feb 2017 - Apr 2018

      • Provide consultancy services to electrical and communications contractors in WA (members of NECA WA). • Identify and advise members about OSH obligations and provide practical workplace solutions. • Development and implementation of College of Electrical Training (CET) Safety, Security, Health, Environment Management Plan (SSHEMP). • Preparation and delivery of WorkSafe WA Audits for CET and Electrical Group Training (EGT). • Mentor members on HSEQ obligations. • Conduct safety evaluations and report findings to members. • Responsible for servicing members specifically in the mid-west region, mainly Geraldton. • Conduct HSEQ Certification Audits to AS/NZS:4801. • Assist members with HSEQ tender submission questionnaires. • Accountable for managing the delivery of high quality OSH solutions to members. • Monitor the effectiveness of solutions provided to members and report back to clients/ management. • Develop and implement suitable training and awareness programs in members businesses. • Complete and advise on incident investigations including electric shock. • Complete internal audits, including servicing CET with workplace safety, security and environmental audits. • Be the main OSH consultant responsible for servicing CET and report to the General Manager. • Assist to develop, improve and revise safety systems. • Assist with Injury Management and Workers Compensation. • Assist with safety assessments for Host Employers of EGT.

    • Food and Beverage Services
    • 1 - 100 Employee
    • Store Manager
      • Mar 2016 - Dec 2016

      Handle all aspects of customer service: customer’s needs, issues and problem resolution. Demonstrating leadership with high commitment to achieve weekly and monthly sales targets. Health and wellness education and training to customers. Adherence to food safety standards. HR: interviewing candidates, hiring and training employees, coaching and evaluating employees, and scheduling staff. Provide supervision, leadership and assistance to other staff members. Communication with major suppliers and inventory management. Management of daily operational requirements and team. Task management, production preparation, growth strategization. Development of store policies, procedures and manual. Electrical Safety Inspection of store. Development and implementation of OHS policies and procedures. Development and implementation of emergency evacuation processes.

    • OSH Consultant (Member Services)
      • Jul 2014 - Dec 2015

      Provision of HSEQ obligations and delivery of fee-for-service work, managing the delivery of high quality HSEQ solutions to clients. Including: telephone and face-to-face meetings to advise on OSH obligations, delivery of products and services to members to ensure they are meeting OSH legislative requirements, conduct safety evaluations and OSH Audits and report findings, implementation of HSEQ systems to members businesses, site inspections, toolbox talks, and assist members with OSH tender submission questionnaires. Set up and deliver workplace OSH solutions to members, monitor and report on the effectiveness of provided solutions, development and implementation of training and awareness programmes both internal and external. Use of online systems such as Greentree, CRM, MyOSH and SimPro. Injury Management and Workers Compensation including Incident reports, Incident Investigations and Return to Work Programs. Host Employer Safety Assessments for Group Training division. Delivery and organisation of Workplace Health and Safety promotion, events and newsletters. Exposure to numerous sectors including: construction, mining, agriculture, government, education, health, defence, transport, retail and manufacturing.

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • OSH Audit Contractor
      • May 2014 - Jul 2014

      Audit Inspections and Report of findings and suggested actions for improvement. Audit Inspections and Report of findings and suggested actions for improvement.

    • Australia
    • Industrial Machinery Manufacturing
    • Sales, Administration and Project Assistant
      • May 2011 - Jul 2014

      Development and implementation of internal and external processes and procedures, development of operations and maintenance manuals for tenders, development of marketing proposals for emerging business opportunities. Extensive experience in general administration, purchasing, invoicing, quickbooks, data entry and maintaining client relationships (business to business and consumer relations). Development and implementation of internal and external processes and procedures, development of operations and maintenance manuals for tenders, development of marketing proposals for emerging business opportunities. Extensive experience in general administration, purchasing, invoicing, quickbooks, data entry and maintaining client relationships (business to business and consumer relations).

    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • Exercise Physiologist Assistant
      • Nov 2009 - Jun 2010

      Assisted the lead EP with Functional Capacity Evaluations, Chronic Disease Assessments and Management, Medical Weight Loss Programs, Implementation of Physical Training Plans, Pre-Employment Medicals. Assisted the lead EP with Functional Capacity Evaluations, Chronic Disease Assessments and Management, Medical Weight Loss Programs, Implementation of Physical Training Plans, Pre-Employment Medicals.

Education

  • Australian Institute of Management
    Graduate Certificate in Management, Business, Management, Marketing, and Related Support Services
    2019 - 2020
  • Edith Cowan University
    Master of Science (MSc), Occupational Health and Safety
    2012 - 2013
  • Edith Cowan University
    Bachelor of Science (B.Sc.), Exercise and Sports Science
    2009 - 2011
  • Australind Senior High School
    Certificate of Secondary Education, TEE
    2003 - 2007

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