Melissa Chin

Programme Officer at Project Liber8
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Credentials

  • Foundations of User Experience (UX) Design
    Coursera
    Jul, 2021
    - Sep, 2024
  • Reuters Training Course: Introduction to Digital Journalism
    Reuters
    Jun, 2021
    - Sep, 2024
  • Google Analytics Individual Qualification
    Google
    Sep, 2021
    - Sep, 2024
  • Email Marketing Certification
    Mailchimp
    Jan, 2021
    - Sep, 2024
  • Mailchimp Foundations
    Mailchimp
    Jan, 2021
    - Sep, 2024

Experience

    • Malaysia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Programme Officer
      • Jan 2023 - Present
    • Malaysia
    • Financial Services
    • 700 & Above Employee
    • Associate, Digital and Marketing
      • Feb 2021 - Nov 2022

      - Liaises with various subsidiaries across Kenanga for customer relations and marketing initiatives - Helps improve the SEO score of the Group's websites, including its subsidiaries - Manages social media channels and customer enquiries together with an external agency - Prepares monthly website analysis performance and work out strategies from there - Liaises with various subsidiaries across Kenanga for customer relations and marketing initiatives - Helps improve the SEO score of the Group's websites, including its subsidiaries - Manages social media channels and customer enquiries together with an external agency - Prepares monthly website analysis performance and work out strategies from there

    • Malaysia
    • Research Services
    • 1 - 100 Employee
    • Website Administrator
      • Oct 2020 - Jan 2022

      - Uploads content (articles, events, media statements) whenever needed - Updates website layout according to the CEO's requests - Prepares monthly website performance - Uploads content (articles, events, media statements) whenever needed - Updates website layout according to the CEO's requests - Prepares monthly website performance

      • Mar 2020 - Sep 2020

      - Planned the online campaigns (social media and website) together with the research units and executed them- Prepared reports and analysis on online campaigns performance- Introduced social media practices for the usage of researchers and the communications unit- Occasionally helped with event management

      • Jul 2019 - Feb 2020

      - Assisted in event management- Did the occasional posting on social media- Updated the website regularly

    • Malaysia
    • Artists and Writers
    • 1 - 100 Employee
    • Art Specialist
      • Jul 2019 - Jan 2020

      - Took guests on a tour to the art galleries that were holding exhibitions at that particular time - Explained the background of each artwork to the guests and answered their questions when they had any - Took guests on a tour to the art galleries that were holding exhibitions at that particular time - Explained the background of each artwork to the guests and answered their questions when they had any

Education

  • Universiti Sains Malaysia
    Bachelor of Social Science (Honours), Anthropology and Sociology
    2021 - 2025
  • UNIVERSITI MALAYSIA PAHANG
    Diploma, Computer Science
    2017 - 2020
  • SMK Saujana Utama
    Pentaksiran Tingkatan Tiga (PT3), Sijil Pelajaran Malaysia (SPM)
    2012 - 2016

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