Matthew Rivera
Program Manager at Adaptive Sports Connection- Claim this Profile
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Bio
Credentials
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Communication within Teams
LinkedInApr, 2023- Nov, 2024 -
Essentials of Team Collaboration
LinkedInApr, 2023- Nov, 2024 -
Leadership Foundations
LinkedInApr, 2023- Nov, 2024 -
Learning Program Management
LinkedInApr, 2023- Nov, 2024 -
Program Management Foundations
LinkedInApr, 2023- Nov, 2024 -
What Is Program Management?
LinkedInApr, 2023- Nov, 2024 -
Social Media for Leadership
LinkedInFeb, 2022- Nov, 2024 -
Social Media Marketing Tips
LinkedInJan, 2022- Nov, 2024 -
Influence Without Authority (getAbstract Summary)
LinkedInNov, 2021- Nov, 2024 -
Project Management Simplified
LinkedInNov, 2021- Nov, 2024 -
Certified Peer Educator (CPE)
The BACCHUS NetworkJan, 2014- Nov, 2024 -
CPR/AED/First Aid Certification
CPR SelectMar, 2017- Nov, 2024
Experience
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Adaptive Sports Connection
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Program Manager
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Apr 2023 - Present
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Columbus Blue Jackets
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United States
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Spectator Sports
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200 - 300 Employee
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Mascot Services Assistant
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Sep 2019 - Present
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Event Manager/Performer
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Jun 2019 - Present
- Organize and execute performances for The Mascot Organization, Columbus Major League and Minor league Sports Teams, as well as other community, businesses, and corporate mascots. - Organize and execute performances for The Mascot Organization, Columbus Major League and Minor league Sports Teams, as well as other community, businesses, and corporate mascots.
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BARK
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United States
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Manufacturing
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400 - 500 Employee
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Social Media Content Expert
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Oct 2021 - Feb 2023
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Happy Peer Support and Onboarding Training
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Feb 2021 - Feb 2023
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Senior Happy Ambassador
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Oct 2020 - Feb 2023
• Responsible for representing BARK along with building engaging relationships with customers through multiple modes of communication. (i.e. text, email, chat, phones, social media). • Lead the Inclusive Canines Employee Resource Group.
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Gervasi Vineyard
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United States
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Hospitality
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1 - 100 Employee
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Server at the Twisted Olive
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Jun 2018 - Jan 2019
- Displayed exemplar customer service while managing and facilitating the guests' fine dining experience. - Displayed exemplar customer service while managing and facilitating the guests' fine dining experience.
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The University of Toledo
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Higher Education
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700 & Above Employee
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Marketing And Development Intern - Athletic Department
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Aug 2017 - Jan 2018
- Increase fan attendance at athletic event and enhance overall game-day experience through the distribution of marketing materials, social media and give-away incentives. - Organizing and distributing the department's marketing materials, coordinate game day suite, stadium club and asset with the identification, cultivation and solicitation of prospect for annual gifts to the Rocket fund. - Oversee marketing promotion during athletic events in a high-energy atmosphere - Assist in the general tasks of the daily box office operations. - Address customer concerns and event information Show less
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University Mascot
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May 2014 - Dec 2017
Organize and execute performances for the University of Toledo and community events as the university's mascot.
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Admissions Ambassador
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Sep 2013 - May 2017
- Lead general and private campus tours for groups of up to 30, and educate prospective students and parents about the University based off of their individual needs of the students on the tour - Administer paperwork pertaining to applications, schedules, and other important documents to ensure a smooth operations at the front desk
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Characters.io
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United States
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Events Services
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1 - 100 Employee
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Character Performer
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Nov 2016 - Dec 2017
- Organize and execute performances for special events as popular characters by showing confidence and knowledge of each individual character. - Characters performed include: Superman, Spider-man, Prince Charming, Peter Pan, Kristoff, Batman, Woody, and a Storm Trooper. - Organize and execute performances for special events as popular characters by showing confidence and knowledge of each individual character. - Characters performed include: Superman, Spider-man, Prince Charming, Peter Pan, Kristoff, Batman, Woody, and a Storm Trooper.
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The Ability Experience
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United States
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Non-profit Organizations
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1 - 100 Employee
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Operations Coordinator
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Apr 2017 - Aug 2017
- Led a 30-man cycling team on a 67-day cross country trip; raised awareness and a team total of $700,000 for people with disabilities - Coordinated and supervised team operation along with crew duties. - Personally raised awareness and $2,500 dollars for people with disabilities. - Led a 30-man cycling team on a 67-day cross country trip; raised awareness and a team total of $700,000 for people with disabilities - Coordinated and supervised team operation along with crew duties. - Personally raised awareness and $2,500 dollars for people with disabilities.
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Gervasi Vineyard
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United States
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Hospitality
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1 - 100 Employee
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Server for The Twisted Olive
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Apr 2016 - Aug 2016
- Displayed exemplar customer service while managing and facilitating the guests' fine dining experience. - Displayed exemplar customer service while managing and facilitating the guests' fine dining experience.
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Trail Host and Front Desk - Disney College Program
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Sep 2015 - Apr 2016
- Consistently maintained the four Disney Basics, creating a respectful and conducive work environment for both Cast and Guests. TRAIL HOST - Disney's Animal Kingdom -Educated diverse audiences on topics pertaining to wildlife, animal behavior, and conservation by conducting activities that helped guests better connect with the educational message of Disney's Animal Kingdom - Facilitated activities with Guests to better connect them with the educational messages of Disney’s Animal Kingdom FRONT DESK - Disney's Art of Animation Resort - Checking guests in and out of resorts and processing payment - Assisting complex guest situations, problem solving Show less
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Education
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The University of Toledo
Bachelor of Arts - BA, Communications