Maureen Di Felice

Managing Director at Impact Mediation TA Impact Training Consultancy
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Location
Manchester, England, United Kingdom, UK

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5.0

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William David

Maureen combines a total passion for her specialist subjects with a professional and objective perspective.She is adept at challenging misconceptions and ways of working that would collide with legal and corporate business aims. She has developed her own distinct equality impact assessment toolkit and built on this with further specialist courses in mediation,linked to disciplinary and grievance issues in the modern world of work. She is a very effective co-worker demanding high standards both of herself and those with whom she partners in delivering training or facilitating events Finally, her experience cuts across the private corporate,public and voluntary sectors with appropriate bespoke approaches as demanded by clients

Ronnie Viner

Maureen is a forward-thinking, self-motivated director who has drive, creativity and relentless passion in everything she does. Impact Training has gone from strength to strength thanks to Maureen's dedictaion and hard work, and her new sister company, Impact Mediation, is set to follow suit. Maureen is not shy of making difficult decisions and is an excellent communicator across all levels of the organisation. I would have no hesitation in working with Maureen for the forseeable future and I value her knowledge, experience and motivation in everything she does.

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Experience

    • Human Resources Services
    • 1 - 100 Employee
    • Managing Director
      • Jan 2003 - Present

      Building on our success as champions of the Equalities and Diversity Agenda Impact has launched a new service which will provide a practical solution the conflict and equalities in your workplace. Mediation is the key to ensure that all staff are treated fairly with Dignity, Value and Respect, Each individual handles conflict in different ways one person may not respond at all to conflict where as others may become ill and stressed. Mediation s an effective process & model that promotes resolution in the workplace It is  Confidential  Objective  Impartial  Individually focused  Cost effective  Time efficient  Independent as the mediator is the third partie  Mediation can help to resolve a range of disputes, interpersonal conflict in the workplace Show less

    • United Kingdom
    • Retail Office Equipment
    • Managing Director
      • Jan 2003 - Jan 2010

      I am an enthusiastic, innovative consultant and trainer, with over 20 years’ delivery and consultancy experience. Dedicated to the diversity agenda, I am able to empower individuals and organisations to engage with equality and diversity and to positively change mindsets to say “no” to discrimination. My main areas of expertise include: •Gap analysis – helping organisations to identify gaps in their service delivery and strategy, from and equality & diversity perspective •Develop equality & diversity strategy – I have helped a number of organisations develop and implement their strategy •Project management – I have overseen various equality & diversity-related projects for organisations, covering areas such as impact assessment and training projects, development and design of training programmes, and delivery of training. •Policies and procedures – provided consultancy service for organisations around policies and procedures that ensure they meet their statutory duties. •Community, organisational and stakeholder engagement. I have presented at national conferences on how to develop a diversity equality strategy and how to increase morale in the workplace, bringing a positive inclusive working environment to organisations. In 2009 I was interviewed live by BBC News 24 on the Prince Harry racist term scandal. In 2006 I was awarded recognition for our company’s contribution to the Government’s Age Positive campaign. Impact Training Consultancy Ltd. is a major provider of training and consultancy services to a range of organisations within the UK, covering the full spectrum from expert management consultancy to complete business solutions. The Company specialises in the provision of lively, non-threatening training, development and consultancy in the area of Diversity & Equality. Show less

    • Trainer
      • 2000 - 2002

Education

  • The Manchester Metropolitan University
    B A General Arts
    1980 - 1983
  • Marist High School

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