Mark Gravenese
Information Technology Specialist at NJ Department of Military and Veterans Affairs- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Amy Rotella
I had the pleasure of working with Mark for several years while at Univers, and through our transition, into Aon. He was a stellar partner: always responsive, calm, thorough, and a planner! And our tasks were not easy - deploying equipment to a thousand plus employees in a week's window, maintaining inventory, systems access, all while managing his regular corporate responsibilities and helping a company of 500 as a team of 2. I would highly recommend him!
Ron Cianciaruso
Mark is a top notch IT professional who has a work ethic second to none. I worked with Mark and admired his ability to assess , define and solution client needs from start to finish. Top Notch !
Amy Rotella
I had the pleasure of working with Mark for several years while at Univers, and through our transition, into Aon. He was a stellar partner: always responsive, calm, thorough, and a planner! And our tasks were not easy - deploying equipment to a thousand plus employees in a week's window, maintaining inventory, systems access, all while managing his regular corporate responsibilities and helping a company of 500 as a team of 2. I would highly recommend him!
Ron Cianciaruso
Mark is a top notch IT professional who has a work ethic second to none. I worked with Mark and admired his ability to assess , define and solution client needs from start to finish. Top Notch !
Amy Rotella
I had the pleasure of working with Mark for several years while at Univers, and through our transition, into Aon. He was a stellar partner: always responsive, calm, thorough, and a planner! And our tasks were not easy - deploying equipment to a thousand plus employees in a week's window, maintaining inventory, systems access, all while managing his regular corporate responsibilities and helping a company of 500 as a team of 2. I would highly recommend him!
Ron Cianciaruso
Mark is a top notch IT professional who has a work ethic second to none. I worked with Mark and admired his ability to assess , define and solution client needs from start to finish. Top Notch !
Amy Rotella
I had the pleasure of working with Mark for several years while at Univers, and through our transition, into Aon. He was a stellar partner: always responsive, calm, thorough, and a planner! And our tasks were not easy - deploying equipment to a thousand plus employees in a week's window, maintaining inventory, systems access, all while managing his regular corporate responsibilities and helping a company of 500 as a team of 2. I would highly recommend him!
Ron Cianciaruso
Mark is a top notch IT professional who has a work ethic second to none. I worked with Mark and admired his ability to assess , define and solution client needs from start to finish. Top Notch !
Experience
-
NJ Department of Military and Veterans Affairs
-
United States
-
Government Administration
-
1 - 100 Employee
-
Information Technology Specialist
-
Dec 2020 - Present
Desktop support helpdesk. Network administration. Troubleshoot and rectified LAN and WAN issues (Fiber, Copper, Routers, Data Switches, etc.). Troubleshoot and rectified Laptop and PC issues (Anti-Virus, Malware, Spyware, MS Patch Compliance, etc.). Troubleshoot Windows 10 O/S issues. Install & configure HP Multi Functional Printers and standard Laser-jets. Desktop support helpdesk. Network administration. Troubleshoot and rectified LAN and WAN issues (Fiber, Copper, Routers, Data Switches, etc.). Troubleshoot and rectified Laptop and PC issues (Anti-Virus, Malware, Spyware, MS Patch Compliance, etc.). Troubleshoot Windows 10 O/S issues. Install & configure HP Multi Functional Printers and standard Laser-jets.
-
-
-
MEG Consultants, LLC
-
United States
-
Medical Practices
-
Owner
-
Jun 2020 - Dec 2020
Troubleshoot and rectified LAN and WAN issues (Fiber, Copper, Routers, Data Switches, etc.). Troubleshoot and rectified Laptop and PC issues (Anti-Virus, Malware, Spyware, MS Patch Compliance, etc.). Troubleshoot Windows Win 7, Win10 O/S issues. Install & configure HP Multi Functional Printers and standard Laser-jets. see less Troubleshoot and rectified LAN and WAN issues (Fiber, Copper, Routers, Data Switches, etc.). Troubleshoot and rectified Laptop and PC issues (Anti-Virus, Malware, Spyware, MS Patch Compliance, etc.). Troubleshoot Windows Win 7, Win10 O/S issues. Install & configure HP Multi Functional Printers and standard Laser-jets. see less
-
-
-
Aon Risk Solutions
-
1 - 100 Employee
-
Project Manager / IT Deployment-Support Specialist
-
Sep 2014 - Jun 2020
Managed a team of 3 Technicians during the annual 4th Qtr. Benefits Open Enrollment period. Over saw imaging process of MS Windows 7 and 10 laptop for field enrollment (Qty 500). Followed up with deployment and remote phone support. In addition, using Googles G-Suite portal administered fleet of Chrome Books for field enrollment (Qty 1000). WiFi hot spot fleet (Qty 400) is provided to field counselors for cloud connectivity at client sites. Administered through ATT's Premiere Portal web site.
-
-
-
-
Owner
-
Jun 2012 - Sep 2014
IT support for Susquehanna Bancshares, Inc. Troubleshoot and rectified LAN and WAN issues (Fiber, Copper, Routers, Data Switches, etc.). Troubleshoot and rectified Laptop and PC issues (Anti-Virus, Malware, Spyware, MS Patch Compliance, etc.). Troubleshoot Windows XP, Win 7, Win10 O/S issues. Install & configure HP Multi Functional Printers and standard Laser-jets. Citrix XEN and Virtual server environment. Troubleshoot and rectify XEN profile issues. Interface and train branch and back office (Commercial Loan, Residential Mortgage, etc.) personnel.
-
-
-
Susquehanna Bank
-
Banking
-
700 & Above Employee
-
Network Specialist
-
Apr 2006 - Mar 2012
-
-
-
-
Network Administrator
-
Jan 2003 - Apr 2006
-
-
Education
-
1978 - 1980
Westchester Community College
Associate of Arts and Sciences (A.A.S.), Electrical Engineering Technologies/Technicians -
New Jersey Career Center
Community
