Senior Director of Operations

• Nov 2020 - Present

Corporate Program Manager

• Oct 2019 - Nov 2020

Project Manager

• Sep 2017 - Nov 2020

• Managed projects that contributed $2.8M in revenue to RagingWire. • Led teams, consisting of internal RagingWire personnel, contractors, and vendors, tasked with modifying RagingWire client spaces to meet client operational specifications. Modifications included, but were not limited to, office space retrofits, power whip installation/demolition, low-voltage cabling installation, and cold aisle containment installation. • Assisted in all aspects of client lifecycle from pre-implementation to post-implementation. • Gathered client requirements and specifications. • Implemented contracted services on time, within budget and according to specifications. • Provided ongoing account management for major clients throughout the life of their contract. • Recommended and implemented appropriate process and procedure revisions as needed to focus on continuous improvement. • Scheduled and facilitated weekly project status meetings with vendors and project team. • Determined scope, milestones, tasks, risks, assumptions, objectives and dependencies relating to projects. • Coordinated and responded to requests for changes from original specifications.

Management Consultant

• Nov 2014 - Sep 2017

• Consulted as a Project Manager/Business Analyst for a Capital Markets initiative to simplify processing and settlement infrastructure, and to incorporate industry-wide best practices into the balance sheet management process for a major company in the US secondary mortgage market. • Spearheaded project management tasks around IT governance, controls and compliance. • Lead activities to document, analyze and verify trading business workflows, policies, and procedures. • Lead requirements gathering, documentation, and approval for new trading platform’s non-functional requirements. • Lead online process for user provisioning and user access control Process improvement efforts. • Documented, vetted, and obtained approval for new trading platform’s technology contingency plan. • Prepared organization to support Aladdin post-roll out through documentation and training. • Participated in trading system’s Infrastructure (MQ series and Secure FTP) preparation, installation, and configuration. • Supported broader program office in preparing trading systems for participating in pre-production activities.

Technical Program Manager

• Feb 2012 - Nov 2014

• Responsible for managing multiple simultaneous data center build projects to increase AWS (cloud computing) data center capacity in AWS's busiest region while concurrently managing shifting market priorities, and evolving business and technical practices. • Coordinated the activities of cross-functional teams including vendors, executive management, service owners, capacity, contracts, business operations, finance, business development infrastructure, construction, controls, cabling, networking, physical security, and data center operations to drive project completion on or ahead of schedule and on or under budget. • Identified project funding needs and obtained budget approval from finance. Project budgets ranged from $1 million to $85 million. • Built infrastructure staging area for private cloud computing region in a compressed timeframe. Staging area helped improve time to market and increased the time available to service teams to develop and test required services.

Senior Technical Project Manager

• Jan 2009 - Dec 2011

Senior Project Manager

• Nov 2003 - Jan 2009

Sr. Project Manager

• 2001 - 2003

Senior Project Manager

• Nov 1999 - Jan 2001