Manni Kaur Rai

Lead Service Manager at UK Home Office
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Contact Information
us****@****om
(386) 825-5501
Location
Coventry, England, United Kingdom, GB

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Credentials

  • ITIL Capability Operational Support Analysis
    AXELOS Global Best Practice
    Aug, 2017
    - Sep, 2024
  • LEAN Foundation
    Lean Six Sigma Institute LLC
    Apr, 2017
    - Sep, 2024
  • ITIL FOUNDATION
    -
    Jun, 2015
    - Sep, 2024

Experience

  • UK Home Office
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Lead Service Manager
      • Dec 2021 - Present

  • Harrods
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • IT Service Delivery Manager
      • Jun 2021 - Dec 2021

      eCommerce, Supply Chain and Logistics eCommerce, Supply Chain and Logistics

  • Sainsbury's
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Service Delivery Lead - Infrastructure
      • Apr 2020 - May 2021

    • Senior Service Delivery Analyst
      • Jan 2020 - Apr 2020

      Infrastructure

    • Major Incident Manager
      • Jan 2019 - Jan 2020

  • Coventry Building Society
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Major Incident and Problem Manager
      • Apr 2018 - Dec 2018

    • IT Operations Team Manager
      • May 2017 - Jun 2018

    • IT Operations Team Leader
      • Jul 2015 - Apr 2017

    • Trainee IT Operations Analyst
      • Feb 2013 - Jul 2015

    • Customer Service Advisor
      • Feb 2011 - Feb 2013

Education

  • Nicholas Chamberlaine School
    2001 - 2008

Community

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