Mahrukh Majeed
Vice President Marketing at Wilfrid Laurier University Muslim Students’ Association- Claim this Profile
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Bio
Credentials
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Specialist High Skills Major in Business
Bishop P. F. Reding Catholic Secondary SchoolJul, 2022- Oct, 2024 -
Business Certificate
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Customer Service
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Ethical Considerations
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Generic Instruction About WHMIS
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Highest Academic Standing in International Business (BBB4M1)
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Leadership Skills
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Standard First Aid
Bishop P. F. Reding Catholic Secondary SchoolJun, 2022- Oct, 2024 -
Cardio-Pulmonary Resuscitation(CPR) Level C-(includes AED)
Bishop P. F. Reding Catholic Secondary SchoolJan, 2022- Oct, 2024
Experience
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Wilfrid Laurier University Muslim Students’ Association
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Vice President Marketing
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Jul 2023 - Present
- Implemented targeted social media strategies, resulting in a 25% increase in online engagement and awareness, effectively promoting WLUMSA's initiatives. - Responsively handled individual requests, fostering positive relationships, and ensuring timely support, enhancing the organization's reputation and member satisfaction. - Attended events, capturing moments through photography, and encouraged word-of-mouth marketing, leading to a record turnout of 100 attendees at key events, boosting WLUMSA's presence and impact. Show less
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Small Business Owner
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Aug 2021 - Present
- Self-taught and managed social media platforms, resulting in a 25% increase in online presence and customer engagement, driving brand recognition and sales. - Prioritized exceptional customer service, leading to a 90% customer satisfaction rate and increased repeat business, cultivating loyalty and positive word-of-mouth referrals. - Implemented proactive planning during peak seasons, resulting in a 30% sales boost, effectively capitalizing on high-demand periods and optimizing revenue. - Self-taught and managed social media platforms, resulting in a 25% increase in online presence and customer engagement, driving brand recognition and sales. - Prioritized exceptional customer service, leading to a 90% customer satisfaction rate and increased repeat business, cultivating loyalty and positive word-of-mouth referrals. - Implemented proactive planning during peak seasons, resulting in a 30% sales boost, effectively capitalizing on high-demand periods and optimizing revenue.
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Tim Hortons
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Canada
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Food and Beverage Services
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700 & Above Employee
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Cashier
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May 2023 - Sep 2023
-Streamlined order-taking processes and utilized advanced point-of-sale systems to expedite customer orders, resulting in reduced wait times during peak hours and an overall improvement in customer satisfaction. - Demonstrated consistent precision in handling cash, processing payments, and providing change to customers, maintaining a 100% accuracy rate throughout my tenure as a cashier - Actively engaged customers in upselling and promoting seasonal specials, contributing to a significant boost in sales during promotional periods. Show less
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Marketing Manager
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Aug 2022 - Jan 2023
- Elevated social media engagement by crafting compelling content and increasing interaction rates by 40%, strengthening brand loyalty. - Developed and executed a structured content calendar, ensuring consistent daily postings, resulting in a 25% growth in followers over six months - Implemented social media advertising campaigns, contributing to a 15% increase in online sales and measurable revenue growth for the small business. - Elevated social media engagement by crafting compelling content and increasing interaction rates by 40%, strengthening brand loyalty. - Developed and executed a structured content calendar, ensuring consistent daily postings, resulting in a 25% growth in followers over six months - Implemented social media advertising campaigns, contributing to a 15% increase in online sales and measurable revenue growth for the small business.
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Marketing Student
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Feb 2021 - Jun 2021
- Spearheaded social media campaigns, resulting in a 20% increase in online engagement and heightened brand visibility for the children's foundation. - Strategically implemented a mail merge campaign, resulting in a 15% boost in donor response rates and improved communication with the board of directors. - Lead a successful volunteer week project, recruiting and coordinating volunteers, resulting in a 30% expansion of the foundation's support network. - Spearheaded social media campaigns, resulting in a 20% increase in online engagement and heightened brand visibility for the children's foundation. - Strategically implemented a mail merge campaign, resulting in a 15% boost in donor response rates and improved communication with the board of directors. - Lead a successful volunteer week project, recruiting and coordinating volunteers, resulting in a 30% expansion of the foundation's support network.
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Education
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2022 - 2026
Lazaridis School of Business & Economics at Wilfrid Laurier University
Bachelor of Business Administration - BBA -
2022 - 2026
Wilfrid Laurier University
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2018 - 2022
Bishop P. F. Reding Catholic Secondary School
Ontario Secondary School Diploma
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