Experience

Applied Biologics LLC
• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Sales Support Coordinator

  • Apr 2015 - Present


The Declan Suites

• United States
• Hospitality

• Front Desk Agent

  • Jan 2014 - Jan 2015

  Provided five star welcome and departures. Trained new staff on policies and delivering quality customer service. Sold room upgrades allowing guests to enjoy a bigger room with a better view. Sold excursions and tours providing guest the opportunity to explore and enjoy beautiful San Diego. Compiled and checked daily record sheets, guest accounts, receipts, and vouchers using Opera systems. Answered inquiries regarding hotel services available in the community and responded to guest complaints. Provided five star welcome and departures. Trained new staff on policies and delivering quality customer service. Sold room upgrades allowing guests to enjoy a bigger room with a better view. Sold excursions and tours providing guest the opportunity to explore and enjoy beautiful San Diego. Compiled and checked daily record sheets, guest accounts, receipts, and vouchers using Opera systems. Answered inquiries regarding hotel services available in the community and responded to guest complaints.



San Felipes Cantina

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jan 2011 - Nov 2013

  Promoted customer satisfaction through exceptional personal interaction. Upsold popular items on the menu to create a larger bill. Able to carefully juggle between taking orders, serving food and drinks, bussing tables while equally taking care of all customers in the assigned section. Commended for multitasking abilities; frequently assigned the largest section of the restaurant during peak hours. Effectively communicated with a diverse group of people and personalities. Promoted customer satisfaction through exceptional personal interaction. Upsold popular items on the menu to create a larger bill. Able to carefully juggle between taking orders, serving food and drinks, bussing tables while equally taking care of all customers in the assigned section. Commended for multitasking abilities; frequently assigned the largest section of the restaurant during peak hours. Effectively communicated with a diverse group of people and personalities.