Museum Assistant

• Jun 2021 - Present

Varied role working independently as well as collaborating with several departments across the organisation, with increasing levels of responsibility. Centred around working with the Museum’s object collection and digital marketing; including social media, web and email marketing. Key responsibilities and achievements: - Creating and publishing web, print and social content - Co-ordinating the website and social media - Creating publicity materials for events, including press releases, posters and banners as well as running Facebook paid advertising campaigns. - Developing, implementing and reviewing the digital marketing strategy based on analytics data - Leading on audience development planning, including evaluation and creation of a new Audience Development Plan. - Contributing to an audit of the permanent collection, documenting and digitising objects in storage to ensure the catalogue is accurate and meeting accreditation standards. Show less

Customer Team Member

• Feb 2020 - May 2021

- Delivering excellent customer service both on the shop floor and at checkouts, including responding to questions and requests - Handling the production of baked goods in-store, including co-ordinating stock levels, training new staff members and adapting to fast-changing environments - Liaising with other team members and taking on extra responsibilities where necessary - Delivering excellent customer service both on the shop floor and at checkouts, including responding to questions and requests - Handling the production of baked goods in-store, including co-ordinating stock levels, training new staff members and adapting to fast-changing environments - Liaising with other team members and taking on extra responsibilities where necessary

Matchday Waiting Supervisor

• Feb 2020 - Mar 2021

Customer-facing role in corporate catering areas of Norwich City FC stadium. I was granted extra responsibilities as Matchday Waiting Supervisor in Feb 2020.Key responsibilities: delivering excellent customer service, liaising between customers and back-of-house staff, overseeing the service of food and drink, and training team members.

Corporate Waitress

• Mar 2018 - Mar 2021

Wait staff in corporate catering areas of Norwich City FC on match days and for corporate hospitality events.

Intern

• Jul 2019 - Nov 2019

Four-month internship at Thiepval Memorial, France, particularly improving my public speaking, teamwork and interpersonal skills. Key responsibilities: promoting and supporting the work of the CWGC through both guided tours and social media content, responding to visitor enquiries on-site and online, conducting research. Four-month internship at Thiepval Memorial, France, particularly improving my public speaking, teamwork and interpersonal skills. Key responsibilities: promoting and supporting the work of the CWGC through both guided tours and social media content, responding to visitor enquiries on-site and online, conducting research.

Recruitment Representative

• Dec 2018 - Jul 2019

Worked on applicant/open days, giving guided tours around the university campus, talking to applicants and participating in Q&A panels. Worked on applicant/open days, giving guided tours around the university campus, talking to applicants and participating in Q&A panels.

Sales Assistant

• Sep 2015 - Sep 2018