Experience

The Neighborhood Developers

• United States
• Real Estate
• 1 - 100 Employee

• • Dec 2022 - Present

  The Volunteer Income Tax Assistance (VITA) Program is an IRS-funded program that offers free tax return preparation to qualified individuals making tax preparation accessible to low-income taxpayers with language barriers, disabilities, and the elderly.I manage and oversee all aspects of the program from volunteer recruitment and training/guiding volunteers through their IRS certification process to marketing, outreach, tax preparation, educating clients on tax-related matters, filing returns, and following up on the status of filed returns. In my first year of leading the program I saw an 11% increase in clients from the 2021 tax season.I am an IRS-certified tax preparer. Show less

• • Jun 2022 - Present

  -Workshop development



Freelance

• Remote English-Spanish Translator

  • Nov 2019 - Present



Freelance, Self-Employed

• Remote English Tutor

  • Dec 2017 - Present



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Talent Acquisition Specialist - Sourcing

  • Mar 2022 - Jul 2022

  Part of the HRO team. Outsourced talent for our EMEA HQ in Barcelona and Portugal. Sourced, screened, and interviewed candidates for sales and marketing positions for our Dutch and German markets. Part of the HRO team. Outsourced talent for our EMEA HQ in Barcelona and Portugal. Sourced, screened, and interviewed candidates for sales and marketing positions for our Dutch and German markets.



CPM International

• United Kingdom
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• • Nov 2019 - Jun 2020

  *Laid-off due to COVID-19*

• • Feb 2020 - May 2020

  Evaluated documentation for guest/host extenuating circumstances cancellation requests. Processed refunds and losses as part of a special team dedicated to assisting Airbnb worldwide users during the outbreak of the COVID-19 pandemic



EF International Language Campuses

• Education Administration Programs
• 300 - 400 Employee

• Live-In Residence Advisor/Administrative Assistant/Activity Leader

  • Nov 2018 - Mar 2019



EF International Language Campuses

• Education Administration Programs
• 300 - 400 Employee

• Live-In Residence Coordinator

  • Jul 2018 - Aug 2018

  Managed a small team of four Resident Advisors and three International Leaders. Coordinated arrival, departure, and residence student orientation meetings. Planned and hosted in-residence weekly activities. Lived on campus and resolved any student concerns, coordinated with cleaning and academic staff on a regular basis. Organized transportation and medical care for students when necessary. Managed a small team of four Resident Advisors and three International Leaders. Coordinated arrival, departure, and residence student orientation meetings. Planned and hosted in-residence weekly activities. Lived on campus and resolved any student concerns, coordinated with cleaning and academic staff on a regular basis. Organized transportation and medical care for students when necessary.



North East Community Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• • Sep 2017 - Oct 2017

  Managed Spanish calls and transportation requests for Dial-A-Ride Program. Coordinated transportation arrangements. Scheduled regular vehicle maintenance appointments with local mechanics.

• • Sep 2012 - Oct 2017

• • Jun 2017 - Sep 2017

  Engaged high school-aged youth in learning about agriculture and entrepreneurship. Led small food production and product marketing projects. Coordinated activities and projects with local farms and community partners. Managed transportation logistics for the program. Provided case management and made appropriate referrals.

• • Sep 2012 - Sep 2013

  Coordinated community outreach events; established relationships with local partners. Increased Latino community involvement by 30% using social media and personal interaction. Collaborated with various programs and translated outreach materials from English to Spanish.Additional roles:• Registered Dial-A-Ride Program clients; tracked client usage onto database; promoted program• Collaborated with Development Coordinator researching and preparing small grant proposals• Managed $300+ cash box/ debit/ credit/ EBT card purchases, collected vendor's fees, and updated vendor's and sales information onto the Farmer's Market database as Substitute Manager Show less



The Lakeville Journal Co., LLC

• • Jan 2016 - Jan 2017

  Interviewed, photographed and reported on local news and events. Served as back-up editor in production and assisted with proofreading and content selection. Contributed content for seasonal supplements on iconic townspeople, and local business. Trained, mentored and supervised interns.

• • Sep 2015 - Dec 2015

  Covered breaking news in Sharon, Conn., and Kent, Conn., as well as regional sports. Contributed content for seasonal supplements on local business and festivals. Assisted with proofreading, production, and the assembly of the weekly paper.



Lilusa's Sweets

• Millerton, New York, United States

• Founder

  • 2014 - 2017

  Home bakery. Cultural diffusion through the sale of Peruvian desserts. Home bakery. Cultural diffusion through the sale of Peruvian desserts.



EPIC: Engaging People in Change

• United States
• Non-profit Organizations

• Program Assistant

  • Oct 2015 - Jun 2016

  Coordinated transportation logistics for youth members in northeast Dutchess County and co-facilitated weekly member meetings. Produced student performance reports. Organized Open House sessions and assisted students with recruitment and networking materials. Produced press content for publication on local newspaper to promote the program. About EPIC: It is an independent, after-school youth leadership-building program for high school students in the northeastern Dutchess County region of New York. It serves teens from the Webutuck, Pine Plains and Dover school districts. The program exposes students to social justice issues and promotes dialogue as a problem-solving technique to help build positive communities. Show less



Children's Home of Poughkeepsie

• United States
• Individual and Family Services
• 1 - 100 Employee

• Child Care Worker - Unaccompanied Alien Child Program (UAC)

  • Jun 2014 - Sep 2015

  Provided care and supervised the safety and welfare of undocumented immigrant children. Prepared and completed in-take process, and assisted Case Manager with administrative support as needed. Trained in recognizing emotional trauma among children immigrants, and how to identify signs of gang-related habits. Observed for signs of emotional and developmental trauma, and reported accordingly to program clinician and management. Organized cultural activity curriculum for children to learn and adapt to U.S. culture, and implemented daily physical activity schedules and hygiene routines. Produced daily incident reports for the management team. Acted as an English translator to the management team for Spanish- and Portuguese-speaking youth. Complied with organizational health and safety policies. Show less



Ministerio de Comercio Exterior y Turismo

• Peru
• Government Administration
• 400 - 500 Employee

• Research and Office Assistant - Trade Commission of Peru in New York

  • Feb 2014 - May 2014

  Collaborated with research and produced detailed reports on tourism opportunities under the supervision of the Investment and Research Specialist. Responsible for clerical task and data base maintenance. Assisted with client contact research, company profile maintenance, and event marketing. Collaborated with research and produced detailed reports on tourism opportunities under the supervision of the Investment and Research Specialist. Responsible for clerical task and data base maintenance. Assisted with client contact research, company profile maintenance, and event marketing.



Consulate General of Peru in New York

• New York, NY

• Consular Office Assistant

  • Sep 2013 - Feb 2014

  Collaborated with the Consul General's Executive Assistant to manage the Ambassador's travel calendar, the organization of event and press management. Provided support to the Legal Assistance Department by maintaining records and documents, tracking correspondence, and providing paralegal assistance. Provided steadfast customer service to 200+ clients daily. Processed requests for passports, visas, national ID cards, and civil registry documents. Tracked pick-up of documents using Excel spreadsheets and consular software. Show less



Millerton Presbyterean Church

• ESL Instructor

  • Jun 2012 - Jun 2013

  Managed lesson plans for beginner and intermediate level. Focused lessons on pronunciation, grammar, and reading comprehension. Engage students in conversation and reading. Increased the volume of participants by 70% by promoting the program on community boards and at local businesses in town, and through the use of social media. Managed lesson plans for beginner and intermediate level. Focused lessons on pronunciation, grammar, and reading comprehension. Engage students in conversation and reading. Increased the volume of participants by 70% by promoting the program on community boards and at local businesses in town, and through the use of social media.



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• • Sep 2011 - May 2012

  Liaised with student groups to organize cultural and educational initiatives. Contributed to annual Open House information sessions and conducted campus tours and led information panels for high school students. Edited and managed center promotional material.

• • Sep 2009 - Apr 2012

  Tutored peers in beginner, intermediate, and advanced levels of Spanish. Organized files, scheduled appointments, provided customer service. Filed tutor evaluations and entered data to excel spreadsheet. Promoted tutoring services by word of mouth and at Open House sessions.



DRYVE - Distributing Resources to Youth through Volunteer Efforts

• Non-profit Organizations

• Fundraiser Committee/ Secretary (2011)/ Youth Mentor

  • Oct 2009 - May 2012

  Codesigned yearly independent volunteer project in underdeveloped communities. Co-led volunteer project to the Dominican Republic on February 2009 and March 2012. Coordinated and oversaw fundraising event planning and execution; maintained donor database. Co-managed $20,000+ donations disbursed for project logistics. Coordinated and led educational workshops. Codesigned yearly independent volunteer project in underdeveloped communities. Co-led volunteer project to the Dominican Republic on February 2009 and March 2012. Coordinated and oversaw fundraising event planning and execution; maintained donor database. Co-managed $20,000+ donations disbursed for project logistics. Coordinated and led educational workshops.