Lea Rausch
Head of Customer Experience and Operationns at SeenCulture- Claim this Profile
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Bio
Diana Snider
I had the pleasure of working with Lea to support her career development, and I can say without hesitation that she is a most impressive and consummate professional. Leas has exceptional professional savviness and consistently demonstrates her ability to get things done. She is willing to go above and beyond to ensure that projects are completed on time and to the highest standard. In addition to her professional skills, Lea shows excellent human connection skills, always willing to lend an ear and offer support when needed. Lea has also shown remarkable resilience in the face of challenges and seeks to define learning in the process. Finally, I would like to highlight Lea’s strong communication skills. She is articulate and able to convey complex ideas clearly and concisely. Lea will be an asset to any organization for positions she may be applying for.
Diana Adams
Lea brings light and positivity wherever she goes. We worked together at Citizen for more than three years in various roles. We collaborated on many high-impact projects in person and remotely when the company transitioned to working from home. In every project meeting, Lea brought her eye for detail, and she provided creative strategies. She set the tone for those meetings, always with a big smile and a kind word for everyone attending. Lea’s overall organization and clear communication impressed me whenever we worked together. She kept multiple stakeholders informed and accountable, leaving no tasks unfinished. These skills come naturally to Lea, along with her warmth and positive attitude. Simply put, Lea is an asset to any team she works with.
Francina Careta Corrons
Lea and I worked together closely when she was at Citizen and we, at my agency, were supporting them with growth initiatives. I personally loved working with Lea. She brought positive energy into every meeting and always had a "yes, and..." attitude. Her great project management skills and can do spirit helped push all the initiatives we believed would have the biggest impact to achieve our business objectives. I really hope our paths cross again and we get to work together once more in the future!
Diana Snider
I had the pleasure of working with Lea to support her career development, and I can say without hesitation that she is a most impressive and consummate professional. Leas has exceptional professional savviness and consistently demonstrates her ability to get things done. She is willing to go above and beyond to ensure that projects are completed on time and to the highest standard. In addition to her professional skills, Lea shows excellent human connection skills, always willing to lend an ear and offer support when needed. Lea has also shown remarkable resilience in the face of challenges and seeks to define learning in the process. Finally, I would like to highlight Lea’s strong communication skills. She is articulate and able to convey complex ideas clearly and concisely. Lea will be an asset to any organization for positions she may be applying for.
Diana Adams
Lea brings light and positivity wherever she goes. We worked together at Citizen for more than three years in various roles. We collaborated on many high-impact projects in person and remotely when the company transitioned to working from home. In every project meeting, Lea brought her eye for detail, and she provided creative strategies. She set the tone for those meetings, always with a big smile and a kind word for everyone attending. Lea’s overall organization and clear communication impressed me whenever we worked together. She kept multiple stakeholders informed and accountable, leaving no tasks unfinished. These skills come naturally to Lea, along with her warmth and positive attitude. Simply put, Lea is an asset to any team she works with.
Francina Careta Corrons
Lea and I worked together closely when she was at Citizen and we, at my agency, were supporting them with growth initiatives. I personally loved working with Lea. She brought positive energy into every meeting and always had a "yes, and..." attitude. Her great project management skills and can do spirit helped push all the initiatives we believed would have the biggest impact to achieve our business objectives. I really hope our paths cross again and we get to work together once more in the future!
Diana Snider
I had the pleasure of working with Lea to support her career development, and I can say without hesitation that she is a most impressive and consummate professional. Leas has exceptional professional savviness and consistently demonstrates her ability to get things done. She is willing to go above and beyond to ensure that projects are completed on time and to the highest standard. In addition to her professional skills, Lea shows excellent human connection skills, always willing to lend an ear and offer support when needed. Lea has also shown remarkable resilience in the face of challenges and seeks to define learning in the process. Finally, I would like to highlight Lea’s strong communication skills. She is articulate and able to convey complex ideas clearly and concisely. Lea will be an asset to any organization for positions she may be applying for.
Diana Adams
Lea brings light and positivity wherever she goes. We worked together at Citizen for more than three years in various roles. We collaborated on many high-impact projects in person and remotely when the company transitioned to working from home. In every project meeting, Lea brought her eye for detail, and she provided creative strategies. She set the tone for those meetings, always with a big smile and a kind word for everyone attending. Lea’s overall organization and clear communication impressed me whenever we worked together. She kept multiple stakeholders informed and accountable, leaving no tasks unfinished. These skills come naturally to Lea, along with her warmth and positive attitude. Simply put, Lea is an asset to any team she works with.
Francina Careta Corrons
Lea and I worked together closely when she was at Citizen and we, at my agency, were supporting them with growth initiatives. I personally loved working with Lea. She brought positive energy into every meeting and always had a "yes, and..." attitude. Her great project management skills and can do spirit helped push all the initiatives we believed would have the biggest impact to achieve our business objectives. I really hope our paths cross again and we get to work together once more in the future!
Diana Snider
I had the pleasure of working with Lea to support her career development, and I can say without hesitation that she is a most impressive and consummate professional. Leas has exceptional professional savviness and consistently demonstrates her ability to get things done. She is willing to go above and beyond to ensure that projects are completed on time and to the highest standard. In addition to her professional skills, Lea shows excellent human connection skills, always willing to lend an ear and offer support when needed. Lea has also shown remarkable resilience in the face of challenges and seeks to define learning in the process. Finally, I would like to highlight Lea’s strong communication skills. She is articulate and able to convey complex ideas clearly and concisely. Lea will be an asset to any organization for positions she may be applying for.
Diana Adams
Lea brings light and positivity wherever she goes. We worked together at Citizen for more than three years in various roles. We collaborated on many high-impact projects in person and remotely when the company transitioned to working from home. In every project meeting, Lea brought her eye for detail, and she provided creative strategies. She set the tone for those meetings, always with a big smile and a kind word for everyone attending. Lea’s overall organization and clear communication impressed me whenever we worked together. She kept multiple stakeholders informed and accountable, leaving no tasks unfinished. These skills come naturally to Lea, along with her warmth and positive attitude. Simply put, Lea is an asset to any team she works with.
Francina Careta Corrons
Lea and I worked together closely when she was at Citizen and we, at my agency, were supporting them with growth initiatives. I personally loved working with Lea. She brought positive energy into every meeting and always had a "yes, and..." attitude. Her great project management skills and can do spirit helped push all the initiatives we believed would have the biggest impact to achieve our business objectives. I really hope our paths cross again and we get to work together once more in the future!
Credentials
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Startmate Women Fellowship
StartmateJul, 2023- Nov, 2024 -
Research Method to Madness: How to build a UXR practice at a start-up
CondensJun, 2023- Nov, 2024 -
HIGH5 Strengths Test: Coach, Time Keeper, Empathizer, Storyteller, Deliverer
HIGH5TESTFeb, 2023- Nov, 2024 -
Brand Strategy: Management of Your Brand Reputation
LinkedInApr, 2022- Nov, 2024 -
Mindfulness: A Critical Skill for Project Managers
LinkedInMar, 2022- Nov, 2024 -
Problem Solving Techniques
LinkedInMar, 2022- Nov, 2024 -
Project Management Foundations: Ethics
LinkedInMar, 2022- Nov, 2024 -
Project Management Simplified
LinkedInMar, 2022- Nov, 2024 -
Project Management Skills for Leaders
LinkedInMar, 2022- Nov, 2024 -
Employee Engagement
LinkedInFeb, 2022- Nov, 2024 -
Project Management Foundations: Schedules
LinkedInFeb, 2022- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInJan, 2022- Nov, 2024 -
Project Management Foundations
LinkedInJan, 2022- Nov, 2024 -
Project Management for Creative Projects
LinkedInJan, 2022- Nov, 2024 -
Advanced Social Media Strategy Training and Certification
HubSpot AcademyJan, 2023- Nov, 2024 -
Email Marketing
HubSpot AcademyOct, 2022- Nov, 2024 -
IAB Digital Marketing and Media Foundations Certification
HubSpot AcademyFeb, 2022- Nov, 2024
Experience
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SeenCulture
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Australia
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Software Development
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1 - 100 Employee
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Head of Customer Experience and Operationns
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Sep 2023 - Present
The 'Moneyball' for teams in organizations. Shining a light on untapped potential to create a world where everyone feels seen. “Talent is evenly distributed, opportunity is not.” The 'Moneyball' for teams in organizations. Shining a light on untapped potential to create a world where everyone feels seen. “Talent is evenly distributed, opportunity is not.”
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Blackbird
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Australia
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Investment Management
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100 - 200 Employee
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Mentor, Blackbird Giants
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Sep 2023 - Present
I’m proud to be part of Blackbird’s Giants Mentor Platform. Giants is a free, community of mentors ready to dive into your startup ideaGiants is a community of mentors ready to dive into your startup idea. www.blackbird.vc/giants I’m proud to be part of Blackbird’s Giants Mentor Platform. Giants is a free, community of mentors ready to dive into your startup ideaGiants is a community of mentors ready to dive into your startup idea. www.blackbird.vc/giants
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Startmate
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Australia
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Financial Services
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200 - 300 Employee
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Women Fellow, Autumn23
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May 2023 - Present
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Director of Strategic Operations
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Jul 2022 - Present
• Delivered thought partnership for Series A women-led startup, focused on development/distribution of business roadmap, Objectives, and Key Results (OKRs) refinement, recommended reporting strategy/team tracking solutions for a co-founder on maternity leave. • Client Feedback: "Hugely impactful to focus the team and a good way to refocus on the overall people strategy prior to maternity leave. In hindsight, I would've integrated you into the implementation for the first couple of weeks following the roadmap conclusion, it would have been instrumental." • Developed and managed Influencer Pilot Program within stated budget, content creator relationship management, and end-to-end project management of solution-based top-of-funnel program for women-led startup. • Retained business development consultant on customized deck refinement and messaging for seed fundraising startup. Show less
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Citizen
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United States
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Technology, Information and Internet
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100 - 200 Employee
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Senior Manager, Marketing Operations, Communications and Partnerships
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Jan 2022 - Jan 2023
While serving at Citizen, I was tasked to optimize multiple internal projects and pieces of content by establishing strategic and operational pieces of hero story amplification engine through cross-functional partnerships. It is worth mentioning that I cultivated and maintained Ad agency relationships and content creation partnerships for growth marketing and user acquisition efforts. Moreover, I had to plan and design all internal communications and messaging through organization's blog and channels.The following are my renowned contributions:• Delivered results of over 10,019+ net user growth on single 2022 single notification event accomplished by conducting inclusive research on plan and executed assigned project in line with findings.• Acquired more than 82K+ resurrections by executing strategic initiatives for organization in fourth quarter of 2022.• Achieved 48% signups and increased 56.8% market penetration across five identified markets by scaling UGC campaign on TikTok.• Attained top-notch email performance metrics by developing first-ever lifecycle marketing efforts and maintaining effective communication with users.• Collaborated with people team to lead and manage successful employer branding project. Show less
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Manager of Business Operations
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Aug 2021 - Jan 2022
In my capacity as a Manager of Business Operations, I led the structure and programming of monthly business reviews with a keen focus on highlighting execution strategy to senior leadership for achieving organizational Objectives and Key Results (OKRs). It was me who created and implemented a standardized process for the development, management, and completion of internal project proposals by utilizing organizational templates, tools, and assessment protocols. I was responsible for conceptualizing and developing a playbook for the company-wide offsite and the organization's first-ever hackathon.My key highlights in this role include:• Drafted inclusive and compelling email for showcasing status of organizational goals, OKRs, and strategy.• Developed comprehensive playbook for company-wide offsite events and future "Hackathons, " resulting in streamlined processes, consistent quality, and increased productivity across organization. Show less
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Program Manager | Operations Lead
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Sep 2020 - Aug 2021
In this job role, I actively maintained effective collaboration with the Head of Engineering to improve the organization's existing engineering practices and create effective operating plans. It is worth mentioning that I developed and deployed remote policies to support the company in transitioning from in-person to a fully distributed remote workforce. Additionally, I led several team and company offsites, resulting in guide creation for replication based on the team stage.My key successes during this role were:• Orchestrated weekly PEDD meetings, including designing content, cadence, and streamlining all messaging.• Increased accountability, productivity, performance, and alignment across the organization by demonstrating exceptional leadership and strategic planning skills in driving Monthly Business Review. Show less
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Executive Assistant to Chief Executive Officer
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Oct 2019 - Sep 2020
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Stripes
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United States
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Executive Assistant and CoS to the Founder & Head of Consumer
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May 2018 - Oct 2019
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Hertog Foundation
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Executive Assistant To Chief Executive Officer
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Jul 2012 - May 2018
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Salesperson Salon Shoes
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Jun 2011 - May 2012
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Milestone Events Hawaii
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Kaaawa, Hawaii, United States
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Wedding Coordinator / On-site planning Coordinator
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Jun 2011 - May 2012
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N/A
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Kailua, Hawaii, United States
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Caretaker
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Dec 2009 - May 2011
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Smart Circle International
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United States
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Advertising Services
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200 - 300 Employee
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Sales Team Leader & Office Manager
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Sep 2007 - Dec 2009
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MISSY FARREN & ASSOCIATES, LTD
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United States
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Individual and Family Services
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Public Relations Internship
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Jun 2006 - Aug 2006
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Education
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University of Miami
Bachelor of Science, Public Relations, Psychology, Marketing
Community
