Community Standards Specalist

• Aug 2022 - Present

Community Standards Administrator

• May 2022 - Aug 2022

Veterinary Technician

• Oct 2020 - May 2022

Stay at home Mom

• May 2019 - Sep 2020

Administrative Assistant

• Aug 2017 - May 2019

• Provide administrative support to the Property Owners Association, Architectural Review Board, Landscaping, Limited Commons Area Management, Security, events, contractors, the Greensboro, Ga community and Reynolds property owners. • Liaison between all departments, community, and property owners to ensure the proper communications and procedures are applied and executed. • Collaborate with the Property Owners daily to educate on security gate software and owners association procedures and regulations, and organize and follow through with the Property owner’s requests and concerns. • Plan and coordinate Reynolds Owners Association Owners committee meetings, community financial meetings, prepare meeting material, and organize and book meeting spaces. Transcribe meeting minutes for management and property owners. • Assisted in implementing a new community security software system (Dwelling Live). Loaded and inputted all community and company data as well as educated security guards and property owners on how to use. • Demonstrated ability to improvise, improve procedures, create new training manuals, and execute deadlines. • Assisted in end of month billing with accounts payable and insurance for all property owned by the owners association • Partnered with Georgia Power on the lighting and power procedures for the entire community. • Partnered with the events team to book spaces owned by the ROA, worked closely with clients and handled payments. Show less

Stay at home Mom

• Nov 2012 - Aug 2017

Veterinary Technician

• 2002 - 2012

Save-A-Pet (No Kill Shelter) Grayslake, IL 2002-2004 Southern Arizona Veterinary Specialists and Emergency Center Tucson, AZ 2005-2007 Paws Veterinary Center Tucson, AZ 2010-2011 Northwest Pet Clinic Tucson, AZ 2011-2012 • Assisted veterinarians in exams and surgeries. Placed catheters, drew blood, gave shots, performed dental cleanings, nail trims, cystos, monitored anesthesia and all machines in surgery, assisted patients in recovery, prepared surgical kits and ran autoclave. • Recorded medical history to acquire all information needed for a correct diagnosis and tests to be ran • Performed x-rays, ultrasounds, and ran labs on hospital diagnostic equipment which required special training and knowledge of diagnostic software and blood preparation. Worked with outside labs to run specific tests unable to be ran in-house on patients. • Made appointments, entered patient information and billed insurance • Built relationships with clients earned trust retained business • Organized and ordered hospital inventory. Worked closely with pharmaceutical, pet insurance and hospital product sales reps to educate clients and staff on products and keep inventory sufficiently stocked. • Transcribed medical records for the doctors Show less

Executive Assistant

• Aug 2007 - Sep 2010

• Provided executive-level administrative support to the Director of Rooms and Spa Operations, Catering Management team, and General Manager • Demonstrated ability to improvise, improve procedures and execute deadlines • Liaison between all departments to ensure proper communications and procedures applied and executed • Planned and coordinated corporate events and developed presentations for related on-and off-site meetings as well as transcribed meetings for management and their supervisors • Organized details of special events, travel arrangements, agendas and itineraries for company executives and special guests • Coordinated with managers on monthly P&L statements to facilitate accurate financial reporting • Organized all details and logistics of the Children's Miracle Network charity event. Worked with the CMN event organizer to set up the golf event and auction dinner. Worked with local and remote companies and obtained donations and prizes for the auction. • Created weekly newsletter highlighting groups in house, weekly forecast company ESS/GSS scores, and all other pertinent property data • Received numerous letters of recognition from clients/guests for outstanding performance and customer care. • Received internal recognition from top company executives for outstanding performance and exceptional attitude Show less

Spa Concierge/Attendant

• Aug 2006 - Aug 2007

• Scheduled services for individuals and large groups using spa and salon software program • Called and confirmed scheduled services • Updated the reservations/cancellations list throughout the day, informed providers of last minute changes, and resolved scheduling issues as needed • Checked-in guests for appointments • Obtained assigned bank and ensured accuracy of contracted monies, obtained expected change required for expected business level, and kept bank secure • Processed guest payments for services • Notified engineering of maintenance and repairs needed • Provided general spa orientation to guests upon arrival, such as location and use of the locker rooms, lounge areas, and hospitality stations • Offered guests amenities such as water, juice, or heated neck pillows • Escorted guests to and from treatment rooms • Checked computer for updates and changes to the schedule regularly throughout the day • Maintained cleanliness of workstation, treatment rooms, spa/salon locker rooms, and lounge areas and stock supplies • Anticipated and address guests’ service needs Show less