Network Manager

• fev. de 2019 - - o momento

Develop, organise and facilitate business activities to support the network community within the engineering and manufacturing sector. Liaise with funding bodies to inform and support business activity and strategy for infrastructure. Manage the membership database, oversee the customer service process to ensure members are satisfied and informed, as well as update status and log key account information.Plan, coordinate, and deliver purposeful events working with affiliate/strategic partners and stakeholders, members and venues. Create and implement robust processes that deliver a seamless customer journey from initial contact through to successful onboarding and long-term customer loyalty.Identify opportunities for an enhanced member/customer experience through continuous process improvement and implementation.Identify solutions for members in all business activity from senior strategy to shopfloor process and anything in between including, HR, finance, tax, & funding, sales and marketing, operations, logistics and transport, machinery & assets, succession planning, and recruitment, to name a few. Communicate industry insights, updates and news sharing via marketing channels, plan campaigns, and schedule information.Manage multiple projects throughout the region identifying pathways for members to explore solutions to provide the best fit. Strategically plan, recruit and business develop onboarding process. Management of core daily operational activities within the team such as marketing communications, event delivery, customer relationship management, and facilitation.

EMCON Manager

• out. de 2019 - - o momento

Manage the North East’s biggest cross-sector manufacturing and engineering show exhibition. Liaise directly with sponsors, exhibitors, suppliers, and trade contractors. Manage the exhibition space at Xcel Centre along with conferences, speaker slots and seminars.Oversee the event and exhibition are well advertised; work closely with the press teams, partners and sponsors to deliver key messaging. Project manage outsourced delivery team and contractors to ensure a fully serviced event. Coordinate and manage the logistics and inventory, ensuring that all exhibitors can safely deliver and unpack their equipment and machinery. Work with H & S Inspectors to ensure everyone carries out the proper health and safety procedures at all times.Manage and direct the site team installing the exhibition, making amends where necessary.Working with the marketing team to plan and create marketing messages and communications.

Self Employed

• mar. de 2014 - - o momento

Working alongside part time job roles, I supported engineering and manufacturing businesses with their sales strategy. Providing overviews and analysis along with extra capacity to help SME's develop their sales pipeline. Sales Gap AnalysisCompetitor AnalysisMarket Research ProjectsCustomer Categorisation Brand Awareness and Development. Lead GenerationBusiness DevelopmentOutsourced SalesSales Training Working alongside part time job roles, I supported engineering and manufacturing businesses with their sales strategy. Providing overviews and analysis along with extra capacity to help SME's develop their sales pipeline. Sales Gap AnalysisCompetitor AnalysisMarket Research ProjectsCustomer Categorisation Brand Awareness and Development. Lead GenerationBusiness DevelopmentOutsourced SalesSales Training

Distribution Manager

• fev. de 2018 - jan. de 2019

Management of the global distribution networks and agents to ensure pipeline business and opportunities were optimised. Strategically planned, designed and implemented full distributor recruitment process from application to onboading.Worked with sales and marketing team to coordinate communicatins and streamline messages across all marketing channels. Attended overseas trade exhibitions to organise meetings with existing partners, develop new business leads and build upon and develop potential clients. Monitored key performance indicators and developed action plans to meet targetsIdentified the key cost drivers for the Distribution pipeline and worked with procurement to identify total cost and provides this knowledge to support procurement strategies which deliver the best total costs and service solutions.Worked alongside the technical team for support with product capabilities and datasheets. Reported directly to the MD with team, progress, distributor activity and lead insights from marketing activity. Developed leads and develop further discussion from trade shows and exhibitions working globally.Identified growth opportunities with the space industry for niche micro optoelectronics.

Sales and Marketing Manager

• abr. de 2016 - fev. de 2018

Provided sales consultancy to manufacturers on Manufacturing Growth Programme 2017-2018Worked alongside Lean Six Sigma Black Belts and Operational Excellence consultants to implement business strategy. Supported directors with projects on multiple cross-sector clients. Liaised and facilitated meetings for Charity Leadership cohorts. Supported marketing communications and strategy. Designed and developed initial website with full-service offering. Coordinated SMAS clients with consultancy delivery. Prospected target clients for various consultancy services.

Account Manager & Marketing

• jun. de 2011 - mai. de 2016

Designed and implemented sales process and CRM to assist sales team and director reports. Reported directly to Sales Director on growth potential within Engineering, Manufacturing and Construction industries. Account management of existing clients, servicing, maintaining and upselling. Support with marketing campaigns working across Google Ads and PPC. Telesales, clients visits and exhibition management. Designed and implemented sales process and CRM to assist sales team and director reports. Reported directly to Sales Director on growth potential within Engineering, Manufacturing and Construction industries. Account management of existing clients, servicing, maintaining and upselling. Support with marketing campaigns working across Google Ads and PPC. Telesales, clients visits and exhibition management.

Sales Supervisor, Head of CIPS, IOM CMI.

• jun. de 2007 - mai. de 2011

• Managed and motivated sales team to achieve monthly targets. • Head of Chartered Institute Purchasing & Supply and Institute of Operations Management classrooms and CMI qualifications. • Developed tender contracts for group sales.• Signed 38 global UN students to Chartered Institute Purchasing & Supply level 3 .• Achieved 312K income against £250K target in economic downturn period 2009. • Reported sales figures and forecasts to board of directors.• Cold calling and client facing to develop and grow existing and new business.• Generated marketing materials to assist and support sales generation.• Attended networking events to promote the company brand. • Managed the implementation of CRM Sales Logix to monitor sales team and effectively manage sales.• Implemented full client journey process to work across sales and delivery.

Advertising Account Executive

• ago. de 2005 - mai. de 2007

Business Studies Teacher

• set. de 2004 - jul. de 2005