Housing Specialist and Coordinator at the School of Business and Administration

• Aug 2020 - Present

Anglo-American University is the oldest private university in the Czech Republic, offering BA and MA programs with Czech and American accreditation in a uniquely international environment to students from more than 70 countries across the world. With more than 80% of students coming from outside the country, AAU is one of the most international universities in the world. Job description: Housing Specialist Communicate with current and prospective students interested in AAU housing Manage bookings of housing Coordinate with admissions team regarding communication flow with prospective students Coordinate with finance office regarding payments and refunds for housing Manage and distribute housing contracts and confirmations Coordinate and designate room assignments Serve as a primary contact point for students using AAU housing Serve as a liaison between AAU and the AAU housing provider Coordinate tours of housing facility as needed for prospective students Work with web design and marketing team to promote housing and update information Job description: Coordinator at the School of Business and Administration / John H. Carey II School of Law General Job Description: Coordinator supports the operation of the school office and study programs. The position entails a day-to-day contact with both students and faculty from all over the world. The office language is English. Coordinator reports to the Dean. Responsibilities: ·Interviewing new applicants Administer state exams (entire process) Credit transfer for newly-admitted degree-seeking students (entire process) Administer syllabi collecting, reviewing and processing for business and law courses Assist business students (BA and MA) with preparation for their study abroad semesters (entire process) Update faculty promotion points tables Show less

English Instructor

• Feb 2015 - Aug 2020

Prague, ČSOB-Financial Services Helping the employees with their language skills making sure they are not using the language only passively but most importantly actively Prague, ČSOB-Financial Services Helping the employees with their language skills making sure they are not using the language only passively but most importantly actively

Study Abroad Consultant

• Oct 2016 - Oct 2019

I joined the Czech Sales team for the marketing, sales, promotion and organization of our language and academic courses abroad. I was operating in a truly international environment and a young and dynamic team. The Role:Selling our language & study programs and destinationsTaking full ownership of direct sales in the region and reaching sales targetsAchieving excellent customer service and supporting proactively responding to client queries and advising customers on EF programsGiving presentations to potential clients on various events throughout the yearPresence at fairs on various locations in the Czech republicHandling our clients, before, during and after their study abroad with EFHelping to promote and develop marketing activities (updating our website, launching email campaigns)Strong ability to negotiate and define clients needsAdministrative tasks Show less

Residence Manager

• Jun 2018 - Aug 2018

Residence Supervisor

• Jun 2017 - Aug 2017

EF’s mission is simple:'Opening the world through education. In the past five decades, our educational programs have helped people of all ages and nationalities become citizens of the world.'Bertil Hult - FounderResponsibilities:Taking care of clerical duties such as basic database entry, filing, and student registrationHelping with student inquiries and follow-up (face-to-face or other communication channels)Liaising with Sales Offices regarding residence availability for new bookingsAssisting with residence room allocations & administrationParticipating in weekend duties and check-ins/check-outsCarrying out weekly room checks and follow-upReporting to Residence Manager to ensure smooth running of the residenceCommunicating effectively and maintaining good relationships with all studentsHelping to organise and promote residence activities/events/offersChecking and reporting welfare issues relating to students in residenceActing as designated responsible adult to accompany students for hospital/doctor visits, off-site trips and excursions where neededSupporting EF students from around the world Show less

English Instructor

• Feb 2014 - Feb 2017

Helping the employees with their language skills, as they must participate in various international encounters Helping the employees with their language skills, as they must participate in various international encounters

Residence Manager

• Jun 2016 - Aug 2016

EF Education First (EF) is an international education company that specializes in language training, educational travel, academic degree programs, and cultural exchange. I was working in Clare College, Cambridge which is both summer language school and campus for junior students aged between 13 and 16 from all over the world. I was working within a team-based culture. This involved planning, organisation, co-ordination and commitment. The Role As a Residence Manager, I was responsible for the welfare of our students in one of our EF Residences. This was a very active role requiring a large amount of interaction with both EF students and staff, as well as external suppliers. Responsibilities Planning and managing arrivals and departures at the EF Residence Liaising closely with catering and accommodation suppliers Allocating accommodation to students and EF staff and keeping accurate records of rooming allocations Ensuring accommodation meets high standards of quality, cleanliness and comfort Calculating daily catering requirements and ensuring a consistently high quality of meals Coordinating damage checks and collecting room deposits Creating staff rotas for meal and night duties Welfare and discipline in the EF Residence Handling not only difficult situations in office hours but also dealing with 24/7 emergency situations on emergency phone Providing our junior students with the best experience and experiences possible, delivering the best customer service whilst keeping an eye on student's welfare and making sure their happiness is ensured Solving issues, communicating and being in touch with other EF schools and sales offices around the world Show less

Editor for local newspapers

• Jul 2014 - Aug 2014

Coming up with new ideas, writing articles, correcting articles, interviewing people, having weekly meetings about the content of our newspapers. Coming up with new ideas, writing articles, correcting articles, interviewing people, having weekly meetings about the content of our newspapers.