Head of Expansion

• Sep 2020 - Present

Prospecting and evaluating new partners, suppliers and properties; Fundraising and investments; Marketing of new franchises; Coordination of a multidisciplinary team involved in the process of opening new units; Preparation and monitoring of commercial strategies;Opening of new own and partner units;

Branch Partner

• Apr 2021 - Present

Branch Partner | Fadelito Jardins

CFO

• Jan 2020 - Aug 2020

Owner

• Sep 2012 - Aug 2020

Individual company to provide autonomous services focused on IT management and outsourcing services, managing more than 100 computational assets, including CPU's, Notebooks, Servers, Routers and Switches. Activities: administrative management; team management; prospecting for customers; support, installation, configuration and maintenance of hardware and software; information security; website creation; editing of media and execution of annual audiovisual projects for some clients; maintenance and management of Windows Server 2003 and 2016 servers (AD, RD, SQL and other services), maintenance of legal services (access to TJ systems from different regions, with individual configuration of browsers for each TJ); incident management; SLA management; implementation of wireless network covering the entire infrastructure of the company, in a redundant and manageable way; network traffic control; remote access control to internal services; management of internal IT policies, maintenance and management of DVR tools, etc. Results: strategic structuring and optimization of companies' IT infrastructure, generating gains in operational performance of their activities

Executive Partner

• Sep 2019 - Nov 2019

Responsible for managing and executing Fintech's creative project. Activities: coordination of the team of partners; development of process planning, defining stages, deadlines and persons responsible and following each step; pitch development aimed at investors and partners; legal and accounting study of the project scope; market research and product modeling; definition of brand strategy and market positioning; definition and maintenance of startup IT policies, such as e-mail rules, planning and communication tools.

CEO

• Jan 2015 - Aug 2019

Responsible for the administration and operational optimization of the clinic. Activities: Clinical IT management (computers and web services); administrative management of the entire company, including accounts payable, accounts receivable, research and implementation of improvements, development and improvement of internal processes, reformulation and brand positioning in the market, team management, results management, accounting, marketing and advertising . Results: Implementation and training in ERP for clinic management; IT asset management; implementation and management of IT infrastructure to generate increased productivity; implementation of IT tools, including intraoral scanners, image servers, triggering Whatsapp messages, process automation, coworking tools, etc., resulting in an increase of around 3x in the number of patients seen monthly, growth of around 4x in the gross sales and 5x net sales, compliance with government regulatory requirements, increased patient satisfaction, increased treatment sales performance

Administrative Consultant

• Oct 2018 - Mar 2019

Business management consultancy. Activities: product remodeling, accounting and process auditing, operational process remodeling, team management and creation of quality controls. Results: 75% reduction in staff; reduction of the scope of services provided, aiming at gain in efficiency and improvement in competitiveness; reduction of about BRL 50,000.00 in expenses only in the company's administrative area; increase in net income; operational efficiency gains and reduction of labor liabilities, ERP implementation and training to gain administrative productivity; optimization of IT infrastructure for productivity gains (eg, file server implementation with remote access, data redundancy and high availability, implementation of security protocols for files and emails, data security, with scheduled backup of essential files, etc.), creation and management of domains and websites in Wordpress, SEO and SEM management, security management (backup policy, application policy, network access policy, data recovery, ransonware attack management , firewall and antivirus management

Technical Support Analyst

• Dec 2010 - Sep 2012

Responsible for the support and maintenance of computers and network of all 7 units of the school, maintenance of the website and email services, file management and backup. Responsible for the support and maintenance of computers and network of all 7 units of the school, maintenance of the website and email services, file management and backup.

Jr. Systems Support Technical Analyst

• Apr 2010 - Dec 2010

Providing support to 1st level IBM employees in the HelpDesk, solving and directing calls within the scope of Windows XP and 2000, Linux, Networks, Hardware, Lotus Notes, Lotus Symphony, Telephony and applications for internal use of the company, as a program download/update manager, refund application and internal audit software.Activities: support and maintenance through telephone contact and remote access, management of calls and incidents for SO, Hardware, Office applications (Lotus Suite), Smartphones, network and security. Results: selected among the best of the team to integrate an internal task force in the operation with one of the IBM clients, performing similar functions, providing support in English and Portuguese for employees of this client and interacting with part of the team located in India

Vendor

• Feb 2008 - Jun 2008

Salesperson in a clothing store chain, working in the Jardim Sul shopping unit. Activities: organization of the store and products, commercial service, sales and after-sales. Results: In the third month I received the title of best seller in the store, surpassing the monthly goal set. Salesperson in a clothing store chain, working in the Jardim Sul shopping unit. Activities: organization of the store and products, commercial service, sales and after-sales. Results: In the third month I received the title of best seller in the store, surpassing the monthly goal set.

Technical Support Analyst

• Jan 2006 - Dec 2007

Biggest early learning network in Brazil. Responsible for managing the company's IT and computer classes for students. Activities: computer classes for students, IT infrastructure support and maintenance, school communication with parents (photo presentations, banner art, etc.), implementation and training in the company's first ERP and support for parents to access camera system, including the creation of an instruction manual. Results: negotiation and implementation of the school's first ERP, in order to computerize and optimize its operations; optimization and planning of computer education for students and internal operational efficiency gains