Julie Sand Fuglum

Board Member at SeniorSupport
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Contact Information
us****@****om
(386) 825-5501
Location
Oslo, Oslo, Norway, NO

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Experience

    • Norway
    • Individual and Family Services
    • 1 - 100 Employee
    • Board Member
      • Aug 2023 - Present

      Oslo, Norway

    • Norway
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Head of Customer Experience
      • Jan 2023 - Present

      Oslo, Oslo, Norge Being responsible for Customer Experience in NoA Ignite. This means that my job is to ensure that we are capable of helping our clients create services and products that people love to use. I lead a team of CX designers and advisors that use design methodology to create products and services with the human at heart, while also considering the technological, financial and sustainable aspects. In other words: People, profit & planet.

    • Head of Insight & Innovation and Sustainability Advisor
      • Jan 2022 - Jan 2023

      Oslo, Norway Managing the Insight & Innovation department in NoA Ignite. Our team is a group of business and service designers that works every day to create innovative and good products & services that are considering both people, profit and planet.

    • Acting Head of Insight & Innovation and Sustainability Advisor
      • Jun 2021 - Jan 2022

      Oslo, Norway Temporarily managing the Insight & Innovation department in NoA Ignite. Our team is a group of business and service designers that works every day to create innovative and good products & services that are considering both people, profit and planet.

    • Senior Business Designer & Sustainability Advisor
      • Feb 2021 - Jun 2021

      Senior Business Designer in the Insights & Innovation department in Making Waves, focusing on sustainability. Using a toolbox of well-known frameworks and processes combined with creativity, new ideas and a business mindset, my passion is to develop more sustainable and circular business concepts and processes together with our clients.

    • United Kingdom
    • Construction
    • Investor and Board Member
      • Mar 2022 - Present
    • Norway
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Developer & Head of Tise Basics
      • Sep 2018 - Feb 2021

      Oslo At Tise I work with identifying what we are going to be in the future and implementing new business concepts. Until now, this role has included: - Product owner: Our web store Tise Basics. Tise Basics is an add on to the Tise user's wish to make more sustainable choices. Whereas the Tise app offer a solution for sustainable second hand shopping, Tise Basics offer sustainable alternatives to products that we don't buy second hand. I've been responsible for Tise Basics from the very… Show more At Tise I work with identifying what we are going to be in the future and implementing new business concepts. Until now, this role has included: - Product owner: Our web store Tise Basics. Tise Basics is an add on to the Tise user's wish to make more sustainable choices. Whereas the Tise app offer a solution for sustainable second hand shopping, Tise Basics offer sustainable alternatives to products that we don't buy second hand. I've been responsible for Tise Basics from the very beginning in 2017 when we decided to pilot the concept, and throughout our journey until the position we have established as one of the important players within the green web store sphere. - Product owner: Tise Mobile. Tise Mobile is a new mobile operator targeting the users in the Tise community. I was responsible for developing the brand, the product offering, launching, marketing, third party management and operations for the first year after launch. - Business Developer: Coming up with new concepts and ideas, running pilot projects and development and scaling. Examples: Tise x Eplehuset, Tise Verified Phones, Second Chance, Tise Street View. - Strategy: Running strategy processes and developing strategies and way of work on both concept and company level. - Analytics: Doing data analysis and user survey analysis to improve insights to ensure that Tise decisions are data driven.

    • Pilot Project Manager
      • Nov 2017 - Sep 2018

      Oslo, Norway I worked with Tise to develop a new concept, Tise Basics. Tise Basics was developed and tested through a pilot project over 9 months, which turned out to have a great potential for scaling, and in the end became my new job. This work was done on a voluntary basis with approval and support from my full time job in Accenture at the time.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Consultant
      • Dec 2017 - Aug 2018

      Oslo Area, Norway My main focus has been within the telecommunications industry, but I also worked on project within the bank & insurance sector. I have worked with chatbot implementation projects, AI and robotics, process improvement and automation, scope management, business-IT alignment, business requirements analysis, agile project development, GDPR and customer data analysis.

    • Analyst
      • Aug 2015 - Nov 2017

      Fornebu My main focus has been on value chains within the telecommunications industry and the banking industry, process automation, scope management, structured problem solving, business-IT alignment, business analysis, robotics, agile development, GDPR and customer data analysis.

    • Norway
    • Research Services
    • 1 - 100 Employee
    • Student assistant recruitment and marketing
      • Aug 2013 - Aug 2015

      Trondheim Area, Norway Worked with a team of five persons (both students and faculty staff) developing recruitment campaigns, organizing recruitment events and defining the strategy for recruitment of students to Industrial Economics and Technology Management at NTNU.

    • Student
      • Aug 2010 - Jun 2015

      NTNU By studying Industrial Economics and Technology Management, I got a deep understanding of both business and computer science, and the intersection of these two areas is my specialization and passion. I wrote my master thesis within the Operations research field, focusing on optimizing shipping routes, more specific strengthened formulations of the Liner Shipping Network Design Problem.

    • Summer Intern
      • Jun 2014 - Aug 2014

      Worked with Salesforce as a tool to develop a big data analytics strategy for a client.

    • Norway
    • Museums, Historical Sites, and Zoos
    • Summer Intern
      • Jun 2013 - Aug 2013

      Oslo Area, Norway

    • Visiting Student
      • Aug 2012 - May 2013

      Boston Exchange year at Boston University School of Management.

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Summer Intern
      • Jun 2012 - Aug 2012

      Oslo Area, Norway

Education

  • Mars Brand Propulsion Laboratory
    Brand Strategy Masterclass, Brand Strategy
    2021 - 2021
  • Norges teknisk-naturvitenskapelige universitet (NTNU)
    M.sc, Industrial Economics and Technology Management
    2010 - 2015
  • Boston University - School of Management
    Economics, Computer Science, Statistics, Marketing, Strategy, Project Management
    2012 - 2013

Community

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