Experience

West Lancashire Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Executive Support Officer

  • Oct 2021 - Present



Ex-Merseyrail Electrics Ltd

• Ex-Project Assistant

  • Oct 2019 - Mar 2021



MERSEYRAIL ELECTRICS 2002 LIMITED

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Project Assistant, Project Management Team at Merseyrail

  • Aug 2019 - Mar 2021

  Supporting Project Managers with logging actions, risks and issues relating to various projects. Recently set up new streamlined processes including governance and reporting. Collation of project reports on a monthly basis from the Project Managers around the business which I feed into a Project Tracker which I set up to work collaboratively with the Projects Finance Business Partner. Support on Project Initiation Documents, Business Cases, Change Requests, Closure Documents, preparation of Board reports and agendas. First point of contact within the business for information on project processes and timescales.



Merseyrail

• United Kingdom
• Transportation/Trucking/Railroad
• 200 - 300 Employee

• Programme Assurance Officer, PMO Team

  • Jun 2017 - Oct 2019

  Ensuring governance is fully completed for all projects before going forward from the planning phase. I work closely with all Project Managers and Sponsors. Prepare a full Board Report and a Team of Directors report on a monthly basis, reporting on the status of all projects and spends within the business. I carry out audits anytime within the scope of a project, give observations and recommendations on working better. I am involved in meeting prospective Project Managers, to discuss their ideas and the type of finance planning they require ie capex or opex and what type of business plan/third party etc they require. I ensure the governance checks are all complete and up to date with risks and issues, roles and responsibiliities and deal with the scoring for projects within the Project Steering Group which I co-chair. I have recently gained a Diploma in Project Management.

• Train Guard

  • Jul 2014 - Jun 2017

  Safety critical worker. In train presence. Checking tickets, ensuring passengers are on the correct train. Dealing with prams, wheelchairs, people with disabilities and misbehaviour on the train. Presently supporting the Training & Competency Manager with training courses. Ensuring all staff are up to date with training requirements. Contacting external agencies to book training. Inputting into spreadsheets.Currently looking to relocate to an office based role permanently. I have over 20 years experience working in busy office environments. Excellent knowledge of Microsoft Excel, Word, Powerpoint and Outlook.

• Train Guard

  • Jul 2014 - Jun 2017



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Executive Assistant

  • Apr 1991 - Jul 2012

  Executive Assistant for Wirral Clinical Commissioning Group (CCG). My role involved working for the Chief Clinical Officer and the Chairman of Wirral CCG. I ensured diaries were kept up to date and was the first point of contact for the public to get in touch. I organised, supported and attended public events and consultations. Booked accommodation and travel for the Directors. I organised, prepared and took minutes for the Governing Body and Quality & Finance meetings. I worked as an Executive Assistant at Whiston Hospital. Organising diaries and arranging meetings for Directors. I supported the Office Manager. I took minutes for the Finance Committee and the weekly Executive Board meetings. I have excellent communication skills. I dealt with various professionals and complainants on the telephone in a friendly and courteous manner, being tactful and patient at all times. I am fully conversant with Microsoft Office, Word, PowerPoint and Excel. I am an efficient and accurate typist (100 wpm). My work is of a high standard. I can plan and organise my workload and am flexible with changing deadlines and conflicting priorities. I have excellent organisational skills. I work well under pressure, as part of a team and on my own initiative. I am a hardworking, co-operative person and a supportive member of the team. At Alder Hey Hospital I was Personal Assistant to the Assistant Medical Director for just over 13 years. This was a very demanding, diverse and rewarding role. I carried out audio typing which included typing clinical letters to parents which at times were quite sensitive. I managed the administration of conferences and events for Dr Snelling and her team. I was a Team Co-ordinator. I had a good relationship with my colleagues. I supervised my support secretary and clerks ensuring all policies and procedures were adhered to. I was involved in the selection and recruitment of staff and with their inductions.