Experience

Quality Restaurant Group

• United States
• Restaurants
• 1 - 100 Employee

• People Business Partner

  • Feb 2020 - Present

  Greensboro, North Carolina, United States



The Krystal Company

• Margin Improvement Manager

  • Jan 2017 - Present

  Florida, Mobile Coach, train, and develop managers into driving profit and improving their margins.

• Field Training Manager

  • Jun 2017 - Jan 2018

  Florida, Montgomery, Birmingham

• Restaurant General Manager

  • Mar 2017 - Jul 2017

  Titusville, FL



Gannett | USA TODAY NETWORK

• District Manager

  • Mar 2016 - Jun 2017

  Melbourne, Florida Managed circulation of multiple publications. Administered company policies and managed a independent contractor carrier workforce. Responsible for growing circulation volumes and revenue within the assigned district, while ensuring subscriber service and satisfaction levels are met or exceeded. T



Krystal Restaurants LLC

• United States
• Restaurants
• 500 - 600 Employee

• General Manager

  • Jan 2009 - May 2016

  Titusville Supervise day to day operations of a Quick Service Restaurant. Recruit, train, and maintain hourly staff to ensure effective operations of the business. Increase customer service awareness among hourly employees and assistant managers. Handle customer issues and complaints.



Florida Today

• Media and Telecommunications
• 1 - 100 Employee

• Operations Manager

  • May 2007 - Jan 2009

  Melbourne, Florida Area Supervised the home delivery distribution of approximately 12,00 subscribing households through utilization of 3 District Sales Managers, and 36 independent contractors. Managed timely resolution of subscriber complaints and delivery disputes.