Jocelyn Phimister

Fundraising Operations Officer at The Global Fund for Forgotten People
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Bio

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Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Fundraising Operations Officer
      • Oct 2022 - Present

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Team Administrator
      • Jan 2022 - Oct 2022

  • Bistro Verde
    • Aberdeen, Scotland, United Kingdom
    • Head Waitress
      • Jul 2021 - Dec 2021

      Head waitress at a small, high-end, boutique sea food restaurant in the heart of Aberdeen. I help to create a tailor made and unforgettable experience for our guests, starting from the moment they book a table until they as for the bill. I have developed and implemented processes and practices to ensure work was completed in the most precise and efficient way possible at the restaurant. Furthermore my detail orientated mindset and ability to adeptly make critical decisions and has allowed me to thrive in this line of work. More practically, I have administrated bookings for the restaurant, interacting with costumers over the phone, and ensuring a great and memorable customer experience. I have also responded to challenging, high-level peak periods, whilst under pressure, all while maintaining a calm demeanour when dealing with customers. As well as further developing me great interpersonal skills in order to create a rapport with the customers and ensure a memorable experience for them.

  • JoJo's coffee schop
    • Aberdeen, United Kingdom
    • Waitress
      • Jun 2019 - Sep 2019

      This was a role that was hugely independent. As this cafe was relatively small I was required to work on my own most day's and thus was entirely reliant on myself to solve problems that might arise throughout the course if the work day. This factor also required the ability to organise my time effectively and manage my time in order to different tasks complete different tasks all while providing the best service possible. This was a role that was hugely independent. As this cafe was relatively small I was required to work on my own most day's and thus was entirely reliant on myself to solve problems that might arise throughout the course if the work day. This factor also required the ability to organise my time effectively and manage my time in order to different tasks complete different tasks all while providing the best service possible.

  • Camila Lai
    • Rome Area, Italy
    • Au Pair
      • Jun 2018 - Aug 2018

      I was responsible for two young children (ages 3 and 7) and this opportunity allowed me to improve on my patience. While I of course gained experience in childcare, this opportunity also taught me the importance of adaptability, flexibility, and communication in the workplace. Patience and cooperation where key skills required for this job as well as and ability to work independently and effectively in a completely different cultural setting. I was responsible for two young children (ages 3 and 7) and this opportunity allowed me to improve on my patience. While I of course gained experience in childcare, this opportunity also taught me the importance of adaptability, flexibility, and communication in the workplace. Patience and cooperation where key skills required for this job as well as and ability to work independently and effectively in a completely different cultural setting.

  • Rye and Soda
    • Aberdeen, United Kingdom
    • Bar Waitress
      • Apr 2017 - Aug 2018

      This involved taking orders, interacting with customers, dealing with money and I gained much experience as a bartender and barista. This job gave me a great ability to multitask and think on my feet. It also proved to me the importance of good customer relations. This involved taking orders, interacting with customers, dealing with money and I gained much experience as a bartender and barista. This job gave me a great ability to multitask and think on my feet. It also proved to me the importance of good customer relations.

Education

  • University of St Andrews
    Bachelor of Arts - BA, Art History and Modern History
    2017 - 2021
  • Robert Gordon's College
    2011 - 2017

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