Jimmy Tran

Service Desk Technician at alltasksIT
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Bio

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5.0

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LinkedIn User

Jimmy is a great person to work with, he is always happy and knows when to throw a joke or refocus your attention to the task or on a break. On the job he is dedicated, knowledgeable regarding who to speak with and where to find information to complete our tasks, all while ensuring the needs of our clients are met and exceeded. I must commend the relationships he as developed with our international colleagues, while the realisation is that while they might be a world away, we are one team, working together.

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Sep, 2023
    - Oct, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jun, 2022
    - Oct, 2024
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    Apr, 2023
    - Oct, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Apr, 2023
    - Oct, 2024
  • Fortinet Network Security Expert Level 3: Certified Associate
    Fortinet
    Apr, 2023
    - Oct, 2024
  • Microsoft 365 Certified: Administrator Expert
    Microsoft
    Oct, 2023
    - Oct, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Oct, 2023
    - Oct, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Technician
      • Nov 2021 - Present
    • Norway
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Modern Workplace Analyst
      • Jul 2021 - Oct 2021
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Service Desk Analyst
      • Nov 2017 - Jul 2021
    • Australia
    • Advertising Services
    • 700 & Above Employee
    • Service Desk Analyst
      • Jan 2017 - Nov 2017

Education

  • RMIT University
    Bachelor's degree, Information Technology
    2016 - 2016
  • RMIT University
    Associate's degree, Information Technology
    2012 - 2014

Community

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