Experience

Westelcom

• United States
• Telecommunications
• 1 - 100 Employee

• Director Of Business Development

  • Mar 2017 - Present

  Westelcom is a national provider of advanced telecommunications solutions. Westelcom offers a strategic suite of business communication services over their national fiber network which includes high-speed broadband, dedicated internet, dark fiber, SIP trunking, and private ethernet networks for multi-site connectivity as well as dial-tone & long distance. Westelcom also offers advanced IP phone and data solutions to include Microsoft Direct Routing, UCaaS and hosted PBX solutions, hosted firewall, server colocation, and carrier neutral colocation services. The company also has peering relationships with 5 internet exchanges with dedicated connectivity to Microsoft, Amazon, and Google cloud services. In addition, the company operates three New York based data centers strategically located in Watertown, Plattsburgh and Syracuse with connectivity to metro markets including Montreal, New York City and Boston. Nationally data centers are located in Washington and Texas. Westelcom was founded in 1982 and is headquartered in Watertown, NY with offices in Plattsburgh NY and Mukilteo WA. Westelcom currently supports internet and telephone services to multiple municipalities, telemedicine networks, hospitals, several educational facilities, and over 120 health care facilities.Broad scope of general management responsibilities including audience development, partner channel recruitment and sales, marketing and promotional efforts aimed at creating brand awareness and continued business growth. Show less

• Information Security Officer

  • Mar 2017 - Present

  Develops and implements the internal Information Security and Compliance program. Developed policies and procedures for internal monitoring and auditing to regulatory standards and conducts yearly risk assessments and compliance audit activities.



Virtual 5 O'Clock

• United States
• Community Services

• Charter Member

  • Mar 2021 - Present



Johnson Newspaper Corporation

• Columnist - NNY Business Magazine - Business Tech Bytes

  • May 2008 - Jan 2017

  Featured columnist for Business Tech Bytes, a monthly column in the NNY Business Magazine, a member publication of the Johnson Newspaper family of publications. This popular monthly column explores the varying ways information technology can leverage advantages for local businesses in an ever growing global economy. Past columns may be viewed at http://www.nnybizmag.com/index.php/category/blogs-columns/business-tech-bytes/.

• Chief Information Officer

  • Mar 2008 - Jan 2017

  Corporate-level CIO with wide ranging scope of responsibility which includes working collaboratively with business management teams to create and implement digital strategies, products and services that develop local audiences and support business objectives. Responsibilities also include audience growth and development, mobile application development, paid content modeling, project management, P&L accountability for a $250.0MM information technology budget, website development, and digital advertising strategy. Combined market data, website analytics and core business strategies to develop short, mid and long-term digital products platforms and services designed to increase audience and market revenue share. Optimized property websites in order to grow audience using multiple analytics tools. Grew audiences including legacy, website, mobile, and social media, by developing content strategies tailored to individual audience segments. Led transition to an improved content strategy focused on developing reader engagement. Upgraded tablet and smartphone digital offerings to multi-platform applications to create better audience and revenue growth opportunities in the mobile marketplace. Developed digital video strategy, digital magazine initiative, online advertising verticals, and niche publication websites that sought to take advantage of advertising opportunities through audience segmentation. Implemented paid content strategy including subscription path design, marketing plan, acquisition strategy and retention. Vetted and worked with vendors, including sales, engineering and development in an effort to find the best partners to meet our corporate strategic objectives. Secured information technology vendor pricing on behalf of 5 corporations with annual savings of 10% for fiscal year ending 2016. Managed and grew direct mail program to over 6 million pieces annually with USPS incentive program involvement producing rebates of almost $100,000 over 2 years. Show less



Redwood Bank

• Information Technology Operations Manager

  • Aug 2005 - Apr 2008



Northern Credit Union - NY

• United States
• Banking
• 1 - 100 Employee

• Information Network and Systems Manager

  • Dec 2002 - Aug 2005



The Exchange

• United States
• Retail
• 700 & Above Employee

• Computer Technician

  • Aug 1990 - Dec 2002