Experience

The Neighborhood Developers

• United States
• Real Estate
• 1 - 100 Employee

• Spanish/English Hotline Volunteer

  • May 2020 - Present

  In response to the COVID-19 pandemic, The Neighborhood Developers/CONNECT instituted a phone hotline to provide remote services for community members seeking assistance or information for MA Unemployment Insurance claims, rental assistance, and community resources.• Manage 15+ individual caseload to provide case management support in Spanish and English for callers applying for rental assistance and unemployment, including follow-up and referrals• Collaborate with internal… In response to the COVID-19 pandemic, The Neighborhood Developers/CONNECT instituted a phone hotline to provide remote services for community members seeking assistance or information for MA Unemployment Insurance claims, rental assistance, and community resources.• Manage 15+ individual caseload to provide case management support in Spanish and English for callers applying for rental assistance and unemployment, including follow-up and referrals• Collaborate with internal volunteers, staff, and partner organizations such as Greater Boston Legal Services, MetroHousing, and the MA Department of Unemployment to coordinate services and advocate for client benefits Show more Show less



Tufts University

• United States
• Higher Education
• 700 & Above Employee

• Lead Career Fellow

  • Aug 2018 - Present

  As a Career Fellow for three years, I hold weekly office hours to advise students on professional development in 15-minute individual appointments, including providing resume/cover letter critiques, networking and interviewing advice. As a team, we executed projects such as alumni social media spotlights, student spotlights, and a career podcast sharing alumni experiences post-grad.I organized and led workshops to introduce career development advice to groups ranging from 5-20+… As a Career Fellow for three years, I hold weekly office hours to advise students on professional development in 15-minute individual appointments, including providing resume/cover letter critiques, networking and interviewing advice. As a team, we executed projects such as alumni social media spotlights, student spotlights, and a career podcast sharing alumni experiences post-grad.I organized and led workshops to introduce career development advice to groups ranging from 5-20+ students. Additionally, I have presented my personal career journey for panels and classes of 20+, and at our annual Sophomore Career Conference of 200+ attendees.As Lead Career Fellow, I additionally plan and facilitate weekly Fellow meetings for our team of 7. Show more Show less



Asian Community Development Corporation

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Youth Programs Assistant

  • Jun 2020 - Aug 2020

  I co-coordinated a 6-week summer leadership program for 22 high school-aged youth with a focus on cultivating youth leadership and interactive, experiential learning:• Developed workshop curriculum on identity, youth, and leadership development• Facilitated daily 3-hour long workshops over Zoom, using created curriculum• Independently developed and facilitated weekly 1-hour professional development workshops for 14 high school-aged summer interns



International Institute of New England

• Individual and Family Services
• 1 - 100 Employee

• Intensive Case Management Intern

  • Jun 2019 - Aug 2019

  I provided case management support to newly-arriving immigrants and refugees:• Presented 2-3 hour cultural orientation workshops to new clients• Liased between interpreters, healthcare providers, utilities and housing organizations, and public offices to schedule appointments and follow-up care as needed• Documented case notes and compiled community resources• Translated organization’s English forms to Spanish to streamline linguistically-appropriate social services for… I provided case management support to newly-arriving immigrants and refugees:• Presented 2-3 hour cultural orientation workshops to new clients• Liased between interpreters, healthcare providers, utilities and housing organizations, and public offices to schedule appointments and follow-up care as needed• Documented case notes and compiled community resources• Translated organization’s English forms to Spanish to streamline linguistically-appropriate social services for clients. Show more Show less